# Open Q&A

**URL:** https://community.dynatrace.com/c/platform/ask/5.md?page=1

[Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md)

**Page:** 2

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## [Question about attribute of "Host resource attributes conditions" in Settings Classic/Anomaly Detection/Disk Edge](https://community.dynatrace.com/t/question-about-attribute-of-host-resource-attributes-conditions-in-settings-classic-anomaly-detection-disk-edge/54389)

<div class="topic-metadata">

**Author:** [@Walle](https://community.dynatrace.com/u/Walle)\
**Replies:** 5\
**Last updated:** [September 17, 2026, 10:03am UTC](https://community.dynatrace.com/t/question-about-attribute-of-host-resource-attributes-conditions-in-settings-classic-anomaly-detection-disk-edge/54389 "2026-09-17T10:03:51Z")

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Hi all, Under Settings Classic/Anomaly Detection/Disk Edge, it’s able to set threshold for disk capacity alert. And for “Host resource attributes conditions” session, for my understanding, we can limit the scope, for wh…

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## [Routing of whole traces to a dedicated bucket and not only spans](https://community.dynatrace.com/t/routing-of-whole-traces-to-a-dedicated-bucket-and-not-only-spans/56940)

<div class="topic-metadata">

**Author:** [@tesp11331](https://community.dynatrace.com/u/tesp11331)\
**Replies:** 3\
**Last updated:** [September 17, 2026, 6:35am UTC](https://community.dynatrace.com/t/routing-of-whole-traces-to-a-dedicated-bucket-and-not-only-spans/56940 "2026-09-17T06:35:35Z")

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Hi All, recently I created a pipeline to route some spans to a dedicated bucket, my need is actually routing the whole trace those spans belong to and not only the single spans. Is there a way to do it ? Thanks Regar…

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## [Process Group detection for OpenShift ScaledJobs created by Red Hat Custom Metrics Autoscaler](https://community.dynatrace.com/t/process-group-detection-for-openshift-scaledjobs-created-by-red-hat-custom-metrics-autoscaler/56946)

<div class="topic-metadata">

**Author:** [@Michael\_M](https://community.dynatrace.com/u/Michael_M)\
**Replies:** 3\
**Last updated:** [September 16, 2026, 10:32pm UTC](https://community.dynatrace.com/t/process-group-detection-for-openshift-scaledjobs-created-by-red-hat-custom-metrics-autoscaler/56946 "2026-09-16T22:32:49Z")

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We are running Dynatrace Managed 1.344 on OpenShift and are currently looking for the best way to handle Process Group detection for pods created by the Red Hat Custom Metrics Autoscaler using ScaledJob. Current behavio…

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## [Dynatrace support Portal error when trying to upload files](https://community.dynatrace.com/t/dynatrace-support-portal-error-when-trying-to-upload-files/56944)

<div class="topic-metadata">

**Author:** [@dyn98007](https://community.dynatrace.com/u/dyn98007)\
**Replies:** 1\
**Last updated:** [September 16, 2026, 12:24am UTC](https://community.dynatrace.com/t/dynatrace-support-portal-error-when-trying-to-upload-files/56944 "2026-09-16T00:24:36Z")

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\*Looks like we ran into an issue initializing this upload. Please try again later.\*The error is very frustrating , since screenshots and other files cannot be attached to a support ticket for a timely resolution.Pleas…

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## [Metrics tab in Services app : how does it work ?](https://community.dynatrace.com/t/metrics-tab-in-services-app-how-does-it-work/56935)

<div class="topic-metadata">

**Author:** [@DavidFT](https://community.dynatrace.com/u/DavidFT)\
**Replies:** 8\
**Last updated:** [September 15, 2026, 3:50pm UTC](https://community.dynatrace.com/t/metrics-tab-in-services-app-how-does-it-work/56935 "2026-09-15T15:50:21Z")

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Hello, A Metrics tab in Services app appeared a couple of months ago. I just recently dug into it and I have to admit I don’t know what metrics it shows. I tried to fetch some documentation about it but I failed. I fin…

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## [How does the High Memory Usage detection behave with Page Fault thresholds?](https://community.dynatrace.com/t/how-does-the-high-memory-usage-detection-behave-with-page-fault-thresholds/56897)

<div class="topic-metadata">

**Author:** [@Sohel\_Rashid](https://community.dynatrace.com/u/Sohel_Rashid)\
**Replies:** 2\
**Last updated:** [September 10, 2026, 11:03pm UTC](https://community.dynatrace.com/t/how-does-the-high-memory-usage-detection-behave-with-page-fault-thresholds/56897 "2026-09-10T23:03:23Z")

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Hi Dynatrace community Team, I would like to understand the expected behavior of the High Memory Usage on Host detection when using custom page fault thresholds. Currently, we have configured: Memory usage threshold: …

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## [Best Practices to Monitor .EXE Processes](https://community.dynatrace.com/t/best-practices-to-monitor-exe-processes/33737)

<div class="topic-metadata">

**Author:** [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\
**Replies:** 12\
**Last updated:** [September 10, 2026, 10:52pm UTC](https://community.dynatrace.com/t/best-practices-to-monitor-exe-processes/33737 "2026-09-10T22:52:18Z")

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Dear All, What type of .EXE processes should be monitored? What type of .EXE processes should not be monitored? e.g. do we need to monitor the below ones? ServerManager.exe Archiver.exe aspnet\_state.exe Regards, B…

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## [Didn't receive a link to today's webinar: Boosting observability on Microsoft Azure with Dynatrace](https://community.dynatrace.com/t/didnt-receive-a-link-to-todays-webinar-boosting-observability-on-microsoft-azure-with-dynatrace/56914)

<div class="topic-metadata">

**Author:** [@CHorn](https://community.dynatrace.com/u/CHorn)\
**Replies:** 0\
**Last updated:** [September 10, 2026, 4:24pm UTC](https://community.dynatrace.com/t/didnt-receive-a-link-to-todays-webinar-boosting-observability-on-microsoft-azure-with-dynatrace/56914 "2026-09-10T16:24:35Z")

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I signed up several days ago but no link sent. I signed up a second time and still no link.

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## [Bidirectional Synthetic Monitoring (cloud evni ↔ OnPrem) and Correlated Alerting Best Practice](https://community.dynatrace.com/t/bidirectional-synthetic-monitoring-cloud-evni-onprem-and-correlated-alerting-best-practice/56691)

<div class="topic-metadata">

**Author:** [@gauravpayghan](https://community.dynatrace.com/u/gauravpayghan)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 6:21am UTC](https://community.dynatrace.com/t/bidirectional-synthetic-monitoring-cloud-evni-onprem-and-correlated-alerting-best-practice/56691 "2026-09-10T06:21:17Z")

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We are designing bidirectional synthetic monitoring where: AWS environment monitors 2 endpoints hosted in OnPrem OnPrem environment monitors 2 endpoints hosted in AWS We are evaluating the best monitoring approach: D…

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## [New dashboard json schema?](https://community.dynatrace.com/t/new-dashboard-json-schema/56882)

<div class="topic-metadata">

**Author:** [@tarjei\_statkraf](https://community.dynatrace.com/u/tarjei_statkraf)\
**Replies:** 2\
**Last updated:** [September 9, 2026, 1:00am UTC](https://community.dynatrace.com/t/new-dashboard-json-schema/56882 "2026-09-09T01:00:58Z")

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Hi! I cannot find anything about the new document (dashboard) json schema anywhere. Also I have found that the terraform validate pretty much accepts whatever valid json i provide within the content key in the terraform…

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## [Key Requests](https://community.dynatrace.com/t/key-requests/56859)

<div class="topic-metadata">

**Author:** [@BrunoBaptista](https://community.dynatrace.com/u/BrunoBaptista)\
**Replies:** 7\
**Last updated:** [September 8, 2026, 2:04pm UTC](https://community.dynatrace.com/t/key-requests/56859 "2026-09-08T14:04:20Z")

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Hi everyone, I hope you’re all doing well. I came across something that raised a question for me. I ran some tests while creating a Dashboard for a few endpoints. Since I was using metrics rather than spans, I noticed…

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## [CPU Saturation showing “CPU idle threshold below 5%” despite custom 70% threshold](https://community.dynatrace.com/t/cpu-saturation-showing-cpu-idle-threshold-below-5-despite-custom-70-threshold/56898)

<div class="topic-metadata">

**Author:** [@Sohel\_Rashid](https://community.dynatrace.com/u/Sohel_Rashid)\
**Replies:** 5\
**Last updated:** [September 8, 2026, 1:10pm UTC](https://community.dynatrace.com/t/cpu-saturation-showing-cpu-idle-threshold-below-5-despite-custom-70-threshold/56898 "2026-09-08T13:10:01Z")

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Hi Dynatrace Team, We have configured CPU anomaly detection / CPU saturation with a custom threshold of 70% CPU usage. However, when a CPU Saturation problem is generated, the Problem page shows: CPU idle threshold b…

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## [Time-based Custom Metrics Population](https://community.dynatrace.com/t/time-based-custom-metrics-population/55665)

<div class="topic-metadata">

**Author:** [@skirkham](https://community.dynatrace.com/u/skirkham)\
**Replies:** 2\
**Last updated:** [September 8, 2026, 7:51am UTC](https://community.dynatrace.com/t/time-based-custom-metrics-population/55665 "2026-09-08T07:51:32Z")

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We would like to be able to report monthly figures for metrics that are captured from RUM on Grail. However, given the volume of available traces we hit DQL Query limits from just a few days of history - so a 12 monthly …

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## [Unable to schedule Dynatrace Associate exam](https://community.dynatrace.com/t/unable-to-schedule-dynatrace-associate-exam/56894)

<div class="topic-metadata">

**Author:** [@pop](https://community.dynatrace.com/u/pop)\
**Replies:** 2\
**Last updated:** [September 8, 2026, 7:49am UTC](https://community.dynatrace.com/t/unable-to-schedule-dynatrace-associate-exam/56894 "2026-09-08T07:49:37Z")

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Hello, I have completed the Dynatrace Associate Certification Learning Plan, including all 3 mandatory courses. Learning Plan ID: LP-YVMWL1 Completion date: August 14, 2026 However, I cannot find any option to schedu…

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## [Issue between Informatica Cloud and Dynatrace](https://community.dynatrace.com/t/issue-between-informatica-cloud-and-dynatrace/56899)

<div class="topic-metadata">

**Author:** [@kk00734604](https://community.dynatrace.com/u/kk00734604)\
**Replies:** 3\
**Last updated:** [September 8, 2026, 6:46am UTC](https://community.dynatrace.com/t/issue-between-informatica-cloud-and-dynatrace/56899 "2026-09-08T06:46:01Z")

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Hello Everyone, We have identified an issue between Informatica Cloud and Dynatrace. The issue is documented in the links below, and Informatica Support is already tracking it. Dynatrace (APM Tool) Impact on Informatic…

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## [Turn off capturing of DB Prepare statements](https://community.dynatrace.com/t/turn-off-capturing-of-db-prepare-statements/56281)

<div class="topic-metadata">

**Author:** [@gilgi](https://community.dynatrace.com/u/gilgi)\
**Replies:** 5\
**Last updated:** [September 8, 2026, 6:00am UTC](https://community.dynatrace.com/t/turn-off-capturing-of-db-prepare-statements/56281 "2026-09-08T06:00:11Z")

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Hi, While Database prepare statements may be beneficial, I’ve seen more than once situations in which the DB prepare statements (in an intensive database based application) take a huge percentage of the allowed trace in…

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## [Command line args and a new process entity ID](https://community.dynatrace.com/t/command-line-args-and-a-new-process-entity-id/56835)

<div class="topic-metadata">

**Author:** [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\
**Replies:** 3\
**Last updated:** [September 7, 2026, 10:29pm UTC](https://community.dynatrace.com/t/command-line-args-and-a-new-process-entity-id/56835 "2026-09-07T22:29:15Z")

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Dear All, Will changing the command line arguments result in the generation of a new process entity ID? OR What are some other potential factors that could lead to the generation of new entity IDs for the IIS processes…

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## [How to check for http request params in Distributed Tracing app](https://community.dynatrace.com/t/how-to-check-for-http-request-params-in-distributed-tracing-app/56864)

<div class="topic-metadata">

**Author:** [@Hillman](https://community.dynatrace.com/u/Hillman)\
**Replies:** 2\
**Last updated:** [September 3, 2026, 6:46am UTC](https://community.dynatrace.com/t/how-to-check-for-http-request-params-in-distributed-tracing-app/56864 "2026-09-03T06:46:47Z")

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Hi all, In the old Distributed Traces app, we can easily check and search for a particular http request params However, in the new Distributed Tracing App, it no longer display the information: How can for check…

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## [selfMonitoringAgent on Custom App doesn't work](https://community.dynatrace.com/t/selfmonitoringagent-on-custom-app-doesnt-work/56824)

<div class="topic-metadata">

**Author:** [@archemicus](https://community.dynatrace.com/u/archemicus)\
**Replies:** 3\
**Last updated:** [September 1, 2026, 2:04am UTC](https://community.dynatrace.com/t/selfmonitoringagent-on-custom-app-doesnt-work/56824 "2026-09-01T02:04:34Z")

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Hi team, Following the guide provided here: It seems like per default Dynatrace already is injecting an Agent into all apps, so that setting doesn’t matter as when the app is deployed and installed our custom monitori…

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## [How can I enable or disable ptrace in OneAgent 1.333, and how can I verify whether OneAgent is using ptrace?](https://community.dynatrace.com/t/how-can-i-enable-or-disable-ptrace-in-oneagent-1-333-and-how-can-i-verify-whether-oneagent-is-using-ptrace/56825)

<div class="topic-metadata">

**Author:** [@Nakazato\_IIM](https://community.dynatrace.com/u/Nakazato_IIM)\
**Replies:** 4\
**Last updated:** [August 31, 2026, 12:07am UTC](https://community.dynatrace.com/t/how-can-i-enable-or-disable-ptrace-in-oneagent-1-333-and-how-can-i-verify-whether-oneagent-is-using-ptrace/56825 "2026-08-31T00:07:35Z")

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\[Edit from the Moderator: Translation from Google: I am trying to find a way to enable or disable ptrace in a OneAgent 1.333 environment, but I haven’t found a working method. Here is what I have tested: 1. I opened t…

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## [Manual OR Automatic tags for service methods and metric events](https://community.dynatrace.com/t/manual-or-automatic-tags-for-service-methods-and-metric-events/56135)

<div class="topic-metadata">

**Author:** [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\
**Replies:** 4\
**Last updated:** [August 30, 2026, 5:35am UTC](https://community.dynatrace.com/t/manual-or-automatic-tags-for-service-methods-and-metric-events/56135 "2026-08-30T05:35:23Z")

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Dear All, Could you please let me know if there is a method to tag specific requests/or service methods and metric events? Regards, Babar Qayyum

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## [Problem Notification Using Soap Web Custom Integration](https://community.dynatrace.com/t/problem-notification-using-soap-web-custom-integration/56615)

<div class="topic-metadata">

**Author:** [@MahmoudBeheiry](https://community.dynatrace.com/u/MahmoudBeheiry)\
**Replies:** 2\
**Last updated:** [August 27, 2026, 10:51am UTC](https://community.dynatrace.com/t/problem-notification-using-soap-web-custom-integration/56615 "2026-08-27T10:51:50Z")

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Dear Support Team , We would like to know if there is any supported way in Dynatrace to send notifications using Soap Web “Custom Integration” could you pls confirm if Soap Web Integration is supported for sending Dyna…

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## [Does the “Min. OneAgent version” vary depending on the tenant or environment?](https://community.dynatrace.com/t/does-the-min-oneagent-version-vary-depending-on-the-tenant-or-environment/56810)

<div class="topic-metadata">

**Author:** [@Nakazato\_IIM](https://community.dynatrace.com/u/Nakazato_IIM)\
**Replies:** 1\
**Last updated:** [August 27, 2026, 4:50am UTC](https://community.dynatrace.com/t/does-the-min-oneagent-version-vary-depending-on-the-tenant-or-environment/56810 "2026-08-27T04:50:21Z")

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Regarding OneAgent features, is the “Min. OneAgent version” listed in each summary the same across all Dynatrace instances, regardless of the tenant or other factors? Does it vary depending on the SaaS version or the On…

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## [OneAgent autoupdate failure Notification](https://community.dynatrace.com/t/oneagent-autoupdate-failure-notification/56794)

<div class="topic-metadata">

**Author:** [@edeman](https://community.dynatrace.com/u/edeman)\
**Replies:** 1\
**Last updated:** [August 24, 2026, 12:30pm UTC](https://community.dynatrace.com/t/oneagent-autoupdate-failure-notification/56794 "2026-08-24T12:30:30Z")

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Hi, Previously, in System Notifications, we could see OneAgent updates failures and reason, in “deployment status” we could filter by “OneAgent update status: Update problem”. Now when updates fails (due to lack of s…

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## [Which user access level required to get logs.read scope for PAT?](https://community.dynatrace.com/t/which-user-access-level-required-to-get-logs-read-scope-for-pat/56789)

<div class="topic-metadata">

**Author:** [@Hakeem](https://community.dynatrace.com/u/Hakeem)\
**Replies:** 2\
**Last updated:** [August 24, 2026, 9:07am UTC](https://community.dynatrace.com/t/which-user-access-level-required-to-get-logs-read-scope-for-pat/56789 "2026-08-24T09:07:04Z")

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My access Level for enterprise given Dynatrace: DT\_standard\_user unable to see logs.read scope while generating a PAT. Also Unable to create a platform token. Please help.

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## [What are platform tokens?](https://community.dynatrace.com/t/what-are-platform-tokens/50121)

<div class="topic-metadata">

**Author:** [@Gosia\_Murawska](https://community.dynatrace.com/u/Gosia_Murawska)\
**Replies:** 5\
**Last updated:** [August 24, 2026, 6:15am UTC](https://community.dynatrace.com/t/what-are-platform-tokens/50121 "2026-08-24T06:15:40Z")

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How do I use them?

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## [CloudNativeFullStack deployment but Dynatrace Host shows Monitoring mode as "Full stack" — is this expected?](https://community.dynatrace.com/t/cloudnativefullstack-deployment-but-dynatrace-host-shows-monitoring-mode-as-full-stack-is-this-expected/56742)

<div class="topic-metadata">

**Author:** [@Gyanendra1](https://community.dynatrace.com/u/Gyanendra1)\
**Replies:** 2\
**Last updated:** [August 24, 2026, 6:10am UTC](https://community.dynatrace.com/t/cloudnativefullstack-deployment-but-dynatrace-host-shows-monitoring-mode-as-full-stack-is-this-expected/56742 "2026-08-24T06:10:17Z")

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Hi All, We have an cluster monitored using Dynatrace Operator with cloudNativeFullStack configuration: spec: oneAgent: cloudNativeFullStack: We are using Dyntrace operator version: 1.9.0 and Activegate version: 1.33…

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## [Regular Expressions and Auto Tags](https://community.dynatrace.com/t/regular-expressions-and-auto-tags/53398)

<div class="topic-metadata">

**Author:** [@bill\_scheuernst](https://community.dynatrace.com/u/bill_scheuernst)\
**Replies:** 1\
**Last updated:** [August 21, 2026, 1:43pm UTC](https://community.dynatrace.com/t/regular-expressions-and-auto-tags/53398 "2026-08-21T13:43:58Z")

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I am working on an Auto Tag rule for custom devices using a regular expression statement which for the most part is successful. I am seeing though where the tag key gets duplicated, with either no value, or a value whic…

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## [Transitioning from Multidimensional ?](https://community.dynatrace.com/t/transitioning-from-multidimensional/56747)

<div class="topic-metadata">

**Author:** [@rgarzon1](https://community.dynatrace.com/u/rgarzon1)\
**Replies:** 6\
**Last updated:** [August 20, 2026, 8:30pm UTC](https://community.dynatrace.com/t/transitioning-from-multidimensional/56747 "2026-08-20T20:30:58Z")

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Hi I’ve been working with Dynatrace for a long time, and Multidimensional Analysis has always been one of the most powerful and straightforward tools in the platform. Getting the p99 response time for Database statement…

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## [Dynatrace Playground: Permissions issue when attempting to practice Workflows](https://community.dynatrace.com/t/dynatrace-playground-permissions-issue-when-attempting-to-practice-workflows/56767)

<div class="topic-metadata">

**Author:** [@Michael\_Tan](https://community.dynatrace.com/u/Michael_Tan)\
**Replies:** 1\
**Last updated:** [August 20, 2026, 12:05am UTC](https://community.dynatrace.com/t/dynatrace-playground-permissions-issue-when-attempting-to-practice-workflows/56767 "2026-08-20T00:05:01Z")

</div>

I was attempting to practice Dynatrace Workflows. There is a page which has a bunch of tutorials for Workflows with steps: Workflows — Dynatrace Docs The problem is that when trying to actually practice these tutorials …

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