# Open Q&A

**URL:** https://community.dynatrace.com/c/platform/ask/5.md?page=10

[Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md)

**Page:** 11

---

## [How to view the ports of a host](https://community.dynatrace.com/t/how-to-view-the-ports-of-a-host/49008)

<div class="topic-metadata">

**Author:** [@dsoria](https://community.dynatrace.com/u/dsoria)\
**Replies:** 4\
**Last updated:** [January 9, 2026, 2:49pm UTC](https://community.dynatrace.com/t/how-to-view-the-ports-of-a-host/49008 "2026-01-09T14:49:21Z")

</div>

Estimados buenos días Por favor su gentil apoyo necesito consultar por puertos levantados en el servidor y poder detectar que puerto esta bloqueado. Gracias por su gentil apoyo. \[Google Translate\]: Good morning I ne…

---

## [Microsoft Defender Blocking an iframe in Dynatrace](https://community.dynatrace.com/t/microsoft-defender-blocking-an-iframe-in-dynatrace/51847)

<div class="topic-metadata">

**Author:** [@rgarzon1](https://community.dynatrace.com/u/rgarzon1)\
**Replies:** 4\
**Last updated:** [January 7, 2026, 8:36am UTC](https://community.dynatrace.com/t/microsoft-defender-blocking-an-iframe-in-dynatrace/51847 "2026-01-07T08:36:40Z")

</div>

Hello everyone, I am facing an issue with Dynatrace in the many environments (i just tested at least 10 of my enviroments) and Microsoft Defender is blocking an iframe with the source https://{environmentid}.apps.dynatra…

---

## [Once more the COR\_ENABLE\_PROFILING issue](https://community.dynatrace.com/t/once-more-the-cor-enable-profiling-issue/54542)

<div class="topic-metadata">

**Author:** [@henk\_stobbe](https://community.dynatrace.com/u/henk_stobbe)\
**Replies:** 3\
**Last updated:** [January 6, 2026, 9:55pm UTC](https://community.dynatrace.com/t/once-more-the-cor-enable-profiling-issue/54542 "2026-01-06T21:55:50Z")

</div>

Hello All, Best wishes for 2026!! It is a well known issue that Dynatrace does not like competitors (-; … so oneAgent likes to overrule the COR\_ENABLE\_PROFILING set by other vendors… Does anybody know if this only ha…

---

## [Reccuring space usage on RecycleBin](https://community.dynatrace.com/t/reccuring-space-usage-on-recyclebin/49614)

<div class="topic-metadata">

**Author:** [@Sonia\_AIT](https://community.dynatrace.com/u/Sonia_AIT)\
**Replies:** 2\
**Last updated:** [January 6, 2026, 8:43am UTC](https://community.dynatrace.com/t/reccuring-space-usage-on-recyclebin/49614 "2026-01-06T08:43:46Z")

</div>

Hi, We have noticed on of our applications that the path C:\\AI\_RecycleBin is consuming too much space on C Disk. We took a look into it and it seems to belong to Dynatarce agent. Does someone have any idea why we have…

---

## [Timeout executing a Grail DQL query from an ActiveGate using an HTTP call - Extension SDK](https://community.dynatrace.com/t/timeout-executing-a-grail-dql-query-from-an-activegate-using-an-http-call-extension-sdk/54524)

<div class="topic-metadata">

**Author:** [@chris\_cho](https://community.dynatrace.com/u/chris_cho)\
**Replies:** 7\
**Last updated:** [January 5, 2026, 7:48pm UTC](https://community.dynatrace.com/t/timeout-executing-a-grail-dql-query-from-an-activegate-using-an-http-call-extension-sdk/54524 "2026-01-05T19:48:17Z")

</div>

Hello, I am not sure why I am getting a timeout exception when I execute a DQL query from an ActiveGate using the HTTP request curl -X 'POST' 'https://{environmentid}.apps.dynatrace.com/platform/storage/query/v1/query:…

---

## [Customer "Stuck in Classic View"](https://community.dynatrace.com/t/customer-stuck-in-classic-view/54288)

<div class="topic-metadata">

**Author:** [@ChadTurner](https://community.dynatrace.com/u/ChadTurner)\
**Replies:** 4\
**Last updated:** [January 5, 2026, 5:11pm UTC](https://community.dynatrace.com/t/customer-stuck-in-classic-view/54288 "2026-01-05T17:11:52Z")

</div>

I had a really interesting issue the other day. Simple but very intriguing. Sally reached out to me and stated “Chad, as I look at the Databases in Dynatrace, I only see the classic view and not the new view. I’ve narro…

---

## [OneAgent doesn't communicate with ActiveGate](https://community.dynatrace.com/t/oneagent-doesnt-communicate-with-activegate/36061)

<div class="topic-metadata">

**Author:** [@Walter2](https://community.dynatrace.com/u/Walter2)\
**Replies:** 15\
**Last updated:** [January 5, 2026, 4:21pm UTC](https://community.dynatrace.com/t/oneagent-doesnt-communicate-with-activegate/36061 "2026-01-05T16:21:45Z")

</div>

Hi there, A few weeks I found out that I was not receiving data from hosts without internet connections, and I discovered that all OA´s are communicating directly to my Saas environment(the ones that have internet conne…

---

## [Process detection and Data Explorer](https://community.dynatrace.com/t/process-detection-and-data-explorer/52427)

<div class="topic-metadata">

**Author:** [@deni](https://community.dynatrace.com/u/deni)\
**Replies:** 9\
**Last updated:** [December 31, 2025, 9:22am UTC](https://community.dynatrace.com/t/process-detection-and-data-explorer/52427 "2025-12-31T09:22:36Z")

</div>

I have the following case: I have 2 nodes with one agent on each of them. I have 1 process that runs on node 1, but if node 1 is restarted it will run on node 2. Dynatrace detects this process like 2 processes in 1 proc…

---

## [After upgrading my agent, I still see the warning to upgrade](https://community.dynatrace.com/t/after-upgrading-my-agent-i-still-see-the-warning-to-upgrade/54510)

<div class="topic-metadata">

**Author:** [@Gosia\_Murawska](https://community.dynatrace.com/u/Gosia_Murawska)\
**Replies:** 1\
**Last updated:** [December 30, 2025, 5:11pm UTC](https://community.dynatrace.com/t/after-upgrading-my-agent-i-still-see-the-warning-to-upgrade/54510 "2025-12-30T17:11:23Z")

</div>

What could cause the upgrade warning to remain even after I’ve upgraded my agent?

---

## [NPCAP 1.79 - OneAgent - Blue Screen Crash](https://community.dynatrace.com/t/npcap-1-79-oneagent-blue-screen-crash/51805)

<div class="topic-metadata">

**Author:** [@legajius](https://community.dynatrace.com/u/legajius)\
**Replies:** 1\
**Last updated:** [December 30, 2025, 3:25pm UTC](https://community.dynatrace.com/t/npcap-1-79-oneagent-blue-screen-crash/51805 "2025-12-30T15:25:39Z")

</div>

The Dynatrace OneAgent has been running in Infrastructure Monitoring mode for about a month, without problems so far. However, during a period of runtime of a database server, found to be of high RAM congestion, reachin…

---

## [No data showing for code-level vulnerabilities (.NET 4.5)](https://community.dynatrace.com/t/no-data-showing-for-code-level-vulnerabilities-net-4-5/52226)

<div class="topic-metadata">

**Author:** [@NicoleMT](https://community.dynatrace.com/u/NicoleMT)\
**Replies:** 8\
**Last updated:** [December 30, 2025, 3:18pm UTC](https://community.dynatrace.com/t/no-data-showing-for-code-level-vulnerabilities-net-4-5/52226 "2025-12-30T15:18:57Z")

</div>

Hi everyone, I’m trying to see code-level vulnerabilities in Dynatrace, but no data is being displayed. I’m using .NET 4.5 and I have already enabled the Application Security feature both from the main settings and man…

---

## [Issue with Simba Spark ODBC Driver and Spark SQL Queries after Dynatrace Injection](https://community.dynatrace.com/t/issue-with-simba-spark-odbc-driver-and-spark-sql-queries-after-dynatrace-injection/54505)

<div class="topic-metadata">

**Author:** [@HuseynNajafli](https://community.dynatrace.com/u/HuseynNajafli)\
**Replies:** 1\
**Last updated:** [December 30, 2025, 12:13pm UTC](https://community.dynatrace.com/t/issue-with-simba-spark-odbc-driver-and-spark-sql-queries-after-dynatrace-injection/54505 "2025-12-30T12:13:19Z")

</div>

Hello We are connecting to a Spark SQL database via the Simba Spark ODBC driver. When OneAgent is disabled, no issues occur. However, once OneAgent is injected, some queries return a 200 response, while others encounter…

---

## [Service Delivery  Certification - Observability](https://community.dynatrace.com/t/service-delivery-certification-observability/48058)

<div class="topic-metadata">

**Author:** [@MSK](https://community.dynatrace.com/u/MSK)\
**Replies:** 3\
**Last updated:** [December 29, 2025, 12:28pm UTC](https://community.dynatrace.com/t/service-delivery-certification-observability/48058 "2025-12-29T12:28:54Z")

</div>

I have got the question in exam “What is purpose of Kick-off?”

---

## [Dynatrace associate Certification](https://community.dynatrace.com/t/dynatrace-associate-certification/54474)

<div class="topic-metadata">

**Author:** [@Praveen\_dwivedi](https://community.dynatrace.com/u/Praveen_dwivedi)\
**Replies:** 3\
**Last updated:** [December 25, 2025, 1:57pm UTC](https://community.dynatrace.com/t/dynatrace-associate-certification/54474 "2025-12-25T13:57:54Z")

</div>

I want to understand Dynatrace score calculation for theoretical and practical task in Dynatrace associate certification exam, all tasks are of equal marks (same marks for practical and theoretical questions) or Dynatrac…

---

## [React native app crashing when Dynatrace is started](https://community.dynatrace.com/t/react-native-app-crashing-when-dynatrace-is-started/51546)

<div class="topic-metadata">

**Author:** [@Enrique](https://community.dynatrace.com/u/Enrique)\
**Replies:** 2\
**Last updated:** [December 23, 2025, 4:56pm UTC](https://community.dynatrace.com/t/react-native-app-crashing-when-dynatrace-is-started/51546 "2025-12-23T16:56:40Z")

</div>

React native app is Crashing when Dynatrace is started. this is the Java script Line: Dynatrace.start(configurationBuilder.buildConfiguration()); stacktrace: FATAL EXCEPTION: mqt\_native\_modules Process: com.herbali…

---

## [Missing OS Service section in Host view](https://community.dynatrace.com/t/missing-os-service-section-in-host-view/53237)

<div class="topic-metadata">

**Author:** [@sundarv1](https://community.dynatrace.com/u/sundarv1)\
**Replies:** 11\
**Last updated:** [December 23, 2025, 3:50pm UTC](https://community.dynatrace.com/t/missing-os-service-section-in-host-view/53237 "2025-12-23T15:50:23Z")

</div>

OS Service section is missing from Host view. What needs to be done to get OS Service section. OS Service name is coming under process analysis and but OS Service section is missing.

---

## [Example of 'in' operator in Segments](https://community.dynatrace.com/t/example-of-in-operator-in-segments/52329)

<div class="topic-metadata">

**Author:** [@kumaravel](https://community.dynatrace.com/u/kumaravel)\
**Replies:** 6\
**Last updated:** [December 23, 2025, 3:49pm UTC](https://community.dynatrace.com/t/example-of-in-operator-in-segments/52329 "2025-12-23T15:49:13Z")

</div>

Hello, I have been trying to use the ‘in’ operator to apply filters in the Segments but always get errors like “The filter field statement has to be defined” or “Segments can only filter by text. Wrap “(t)” with quotati…

---

## [Error while installing OneAgent: another installation is in progress on Windows Server 2012](https://community.dynatrace.com/t/error-while-installing-oneagent-another-installation-is-in-progress-on-windows-server-2012/51946)

<div class="topic-metadata">

**Author:** [@Saikumar1](https://community.dynatrace.com/u/Saikumar1)\
**Replies:** 2\
**Last updated:** [December 23, 2025, 3:45pm UTC](https://community.dynatrace.com/t/error-while-installing-oneagent-another-installation-is-in-progress-on-windows-server-2012/51946 "2025-12-23T15:45:46Z")

</div>

While installing One Agent I got an error like another installation is in progress on windows 2012 server. I have shared the image for reference. we have tried so many times, we have facing this issue on multiple servers…

---

## [How to Restore Full Memory Dump Capability for .NET Applications in Dynatrace?](https://community.dynatrace.com/t/how-to-restore-full-memory-dump-capability-for-net-applications-in-dynatrace/54464)

<div class="topic-metadata">

**Author:** [@Jet](https://community.dynatrace.com/u/Jet)\
**Replies:** 3\
**Last updated:** [December 23, 2025, 11:57am UTC](https://community.dynatrace.com/t/how-to-restore-full-memory-dump-capability-for-net-applications-in-dynatrace/54464 "2025-12-23T11:57:35Z")

</div>

We can only generate mini memory dumps from the Dynatrace UI for our .NET application from Dynatrace UI. Previously, we believe, we’e able to generate full memory dumps. How can we restore the capability for full memor…

---

## [Dynatrace Race Native Plugin with Expo dynamic config](https://community.dynatrace.com/t/dynatrace-race-native-plugin-with-expo-dynamic-config/54460)

<div class="topic-metadata">

**Author:** [@KevinGruber](https://community.dynatrace.com/u/KevinGruber)\
**Replies:** 2\
**Last updated:** [December 23, 2025, 6:27am UTC](https://community.dynatrace.com/t/dynatrace-race-native-plugin-with-expo-dynamic-config/54460 "2025-12-23T06:27:02Z")

</div>

Hi, We are currently implementing the official Dynatrace react-native plugin into an EXPO for monitoring RN apps. We ran into an issue during setup, the step where we need to call \`npx instrumentDynatrace\` expects a st…

---

## [Dynatrace Associate Exam](https://community.dynatrace.com/t/dynatrace-associate-exam/54471)

<div class="topic-metadata">

**Author:** [@Kriti](https://community.dynatrace.com/u/Kriti)\
**Replies:** 0\
**Last updated:** [December 22, 2025, 10:43pm UTC](https://community.dynatrace.com/t/dynatrace-associate-exam/54471 "2025-12-22T22:43:01Z")

</div>

Hi I’m looking for some inputs on my recent untraced associate exam. I attempted for an exam twice but both the times surprisingly I received 0% marks in Dashboard. This is so strange and I am curious to know does it h…

---

## [MFA SSO - Finally?](https://community.dynatrace.com/t/mfa-sso-finally/53731)

<div class="topic-metadata">

**Author:** [@rgarzon1](https://community.dynatrace.com/u/rgarzon1)\
**Replies:** 2\
**Last updated:** [December 22, 2025, 2:00pm UTC](https://community.dynatrace.com/t/mfa-sso-finally/53731 "2025-12-22T14:00:17Z")

</div>

After almost 7 years, we’ve always been asking for MFA support on accounts — and today, I finally found it by accident. Maybe I just missed the update back when the documentation came out in May 2025, but considering…

---

## [How do I access the simulated environment for the Dynatrace Associate practical exam?](https://community.dynatrace.com/t/how-do-i-access-the-simulated-environment-for-the-dynatrace-associate-practical-exam/54458)

<div class="topic-metadata">

**Author:** [@brayan\_rosa](https://community.dynatrace.com/u/brayan_rosa)\
**Replies:** 1\
**Last updated:** [December 21, 2025, 10:45pm UTC](https://community.dynatrace.com/t/how-do-i-access-the-simulated-environment-for-the-dynatrace-associate-practical-exam/54458 "2025-12-21T22:45:06Z")

</div>

I recently attempted the Dynatrace Associate certification exam, and I have a question regarding the practical part of the exam. During my attempt, I did not see any option or link to access a simulated or hands-on Dyna…

---

## [X-dynaTrace header missing](https://community.dynatrace.com/t/x-dynatrace-header-missing/34434)

<div class="topic-metadata">

**Author:** [@cecilia\_richard](https://community.dynatrace.com/u/cecilia_richard)\
**Replies:** 4\
**Last updated:** [December 19, 2025, 7:36pm UTC](https://community.dynatrace.com/t/x-dynatrace-header-missing/34434 "2025-12-19T19:36:04Z")

</div>

Has anyone come across the X-dynaTrace header missing. We are experiencing purepaths that are not 100% stitched together. During the debug we find that the X-dynaTrace head is missing. We have eliminated the Firewall and…

---

## [Unable to Navigate to Traces from Opaque Services in the Latest Dynatrace Service App](https://community.dynatrace.com/t/unable-to-navigate-to-traces-from-opaque-services-in-the-latest-dynatrace-service-app/54354)

<div class="topic-metadata">

**Author:** [@rsmsdk](https://community.dynatrace.com/u/rsmsdk)\
**Replies:** 4\
**Last updated:** [December 19, 2025, 9:16am UTC](https://community.dynatrace.com/t/unable-to-navigate-to-traces-from-opaque-services-in-the-latest-dynatrace-service-app/54354 "2025-12-19T09:16:48Z")

</div>

Hi In our environment, we rely on Opaque Services, as they provide a valuable way to categorize request endpoints that, for various reasons, we haven’t been able to monitor with OneAgent. While not as detailed as fully…

---

## [Dynatrace exam score calculation](https://community.dynatrace.com/t/dynatrace-exam-score-calculation/54433)

<div class="topic-metadata">

**Author:** [@Praveen\_dwivedi](https://community.dynatrace.com/u/Praveen_dwivedi)\
**Replies:** 1\
**Last updated:** [December 18, 2025, 9:26am UTC](https://community.dynatrace.com/t/dynatrace-exam-score-calculation/54433 "2025-12-18T09:26:18Z")

</div>

In Dynatrace associate certification, do I need to score 80% in theoretical & Practical separately or combined score should be 80% ?

---

## [Detecting IHS (IBM HTTP Server) as Apache](https://community.dynatrace.com/t/detecting-ihs-ibm-http-server-as-apache/54431)

<div class="topic-metadata">

**Author:** [@Shirai](https://community.dynatrace.com/u/Shirai)\
**Replies:** 1\
**Last updated:** [December 18, 2025, 7:24am UTC](https://community.dynatrace.com/t/detecting-ihs-ibm-http-server-as-apache/54431 "2025-12-18T07:24:13Z")

</div>

Hi everyone. It’s my little question I am monitoring IHS (IBM HTTP Server) for several of my clients. When I check IHS with Dynatrace, IHS is being detected as Apache. I would like to know what other Dynatrace users a…

---

## [Merge multiple services of the same process group into a single service entity](https://community.dynatrace.com/t/merge-multiple-services-of-the-same-process-group-into-a-single-service-entity/53238)

<div class="topic-metadata">

**Author:** [@Raul\_rrr](https://community.dynatrace.com/u/Raul_rrr)\
**Replies:** 2\
**Last updated:** [December 17, 2025, 9:28pm UTC](https://community.dynatrace.com/t/merge-multiple-services-of-the-same-process-group-into-a-single-service-entity/53238 "2025-12-17T21:28:48Z")

</div>

Hi Community, I have a process group: Process.Group.ABCD. Within this process group, Dynatrace detects 1 Web Request Service and 6 Web Services. Although they all belong to the same process group, Dynatrace creates them…

---

## [SQL Server Kerberos Authentication](https://community.dynatrace.com/t/sql-server-kerberos-authentication/52538)

<div class="topic-metadata">

**Author:** [@barryla](https://community.dynatrace.com/u/barryla)\
**Replies:** 3\
**Last updated:** [December 17, 2025, 1:44pm UTC](https://community.dynatrace.com/t/sql-server-kerberos-authentication/52538 "2025-12-17T13:44:52Z")

</div>

I would like to know if the following would be possible. We have \> 500 MS SQL Instances that we want to monitor on Dynatrace. We would like to use Kerberos authentication to connect to the instances. We want to create…

---

## [Workarounds for placing Key Requests in Maintenance Mode?](https://community.dynatrace.com/t/workarounds-for-placing-key-requests-in-maintenance-mode/54412)

<div class="topic-metadata">

**Author:** [@Kenny\_Gillette](https://community.dynatrace.com/u/Kenny_Gillette)\
**Replies:** 7\
**Last updated:** [December 17, 2025, 1:32pm UTC](https://community.dynatrace.com/t/workarounds-for-placing-key-requests-in-maintenance-mode/54412 "2025-12-17T13:32:09Z")

</div>

Hi team, Has anyone successfully placed a specific Key Request into maintenance mode? I’m currently unable to do this directly. I am aware that I can adjust thresholds or mute the specific request, but I am looking for…

[Previous page](https://community.dynatrace.com/c/platform/ask/5.md?page=9)

[Next page](https://community.dynatrace.com/c/platform/ask/5.md?page=11)
