# Open Q&A **URL:** https://community.dynatrace.com/c/platform/ask/5.md?page=13 [Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md) **Page:** 14 --- ## [Ask for behaviour if multiple rows of data has been ingested at the same time](https://community.dynatrace.com/t/ask-for-behaviour-if-multiple-rows-of-data-has-been-ingested-at-the-same-time/53947)
**Author:** [@Hillman](https://community.dynatrace.com/u/Hillman)\ **Replies:** 1\ **Last updated:** [November 4, 2025, 10:56pm UTC](https://community.dynatrace.com/t/ask-for-behaviour-if-multiple-rows-of-data-has-been-ingested-at-the-same-time/53947 "2025-11-04T22:56:20Z")
I am currently adding a new SQL in our custom SQL query extension. The SQL will return data like the following: Currency Count AUD 10 MYR 6 NZD 12 What will be the behaviour when the data being ingested.… --- ## [IBM Instana observability tool Versus Dynatrace](https://community.dynatrace.com/t/ibm-instana-observability-tool-versus-dynatrace/53920)
**Author:** [@Aboud1](https://community.dynatrace.com/u/Aboud1)\ **Replies:** 1\ **Last updated:** [November 4, 2025, 10:56pm UTC](https://community.dynatrace.com/t/ibm-instana-observability-tool-versus-dynatrace/53920 "2025-11-04T22:56:09Z")
Hello Community, I’m currently studying Dynatrace and other monitoring tools for comparison purposes. I noticed that in the Dynatrace comparison documentation, IBM Instana is not included. Could you please let me know … --- ## [Download OpenPipeline configuration after migration](https://community.dynatrace.com/t/download-openpipeline-configuration-after-migration/53976)
**Author:** [@Carl\_Me](https://community.dynatrace.com/u/Carl_Me)\ **Replies:** 1\ **Last updated:** [November 4, 2025, 12:14pm UTC](https://community.dynatrace.com/t/download-openpipeline-configuration-after-migration/53976 "2025-11-04T12:14:25Z")
Hi, I migrated my configuration using the following procedure: Owner-based access control in OpenPipeline — Dynatrace Docs I’m trying to download the configuration via Monaco but I’m getting this error message: Migrati… --- ## [Can we get a feedback channel for lookup data in Grail?](https://community.dynatrace.com/t/can-we-get-a-feedback-channel-for-lookup-data-in-grail/53346)
**Author:** [@StrangerThing](https://community.dynatrace.com/u/StrangerThing)\ **Replies:** 3\ **Last updated:** [November 3, 2025, 3:17pm UTC](https://community.dynatrace.com/t/can-we-get-a-feedback-channel-for-lookup-data-in-grail/53346 "2025-11-03T15:17:33Z")
It seems like not all features get a feedback channel. The new lookup data in Grail feature seems like a good candidate for a feedback channel so users can provide important context and feedback! Lookup data in Grail — … --- ## [Ruxitagent Java OneAgent logs](https://community.dynatrace.com/t/ruxitagent-java-oneagent-logs/42208)
**Author:** [@SachinJindal](https://community.dynatrace.com/u/SachinJindal)\ **Replies:** 13\ **Last updated:** [October 31, 2025, 11:03pm UTC](https://community.dynatrace.com/t/ruxitagent-java-oneagent-logs/42208 "2025-10-31T23:03:33Z")
Hi team, i have OneAgent service stopped on the server however ruxitagent java and process logs are still updating. just wanted to get rid off these logs updates. can you help how to achieve or we need to perform unins… --- ## [How can I find the skipped urls "At least x contributors were skipped because they occurred extremely rarely"](https://community.dynatrace.com/t/how-can-i-find-the-skipped-urls-at-least-x-contributors-were-skipped-because-they-occurred-extremely-rarely/53949)
**Author:** [@runatyr](https://community.dynatrace.com/u/runatyr)\ **Replies:** 3\ **Last updated:** [October 31, 2025, 7:51pm UTC](https://community.dynatrace.com/t/how-can-i-find-the-skipped-urls-at-least-x-contributors-were-skipped-because-they-occurred-extremely-rarely/53949 "2025-10-31T19:51:37Z")
Helllo: we are trying to clean up and verify certain web pages that do not see a high level of use (or any) so it can be removed. When we go to a web service and select “view all request details” we get the list and then… --- ## [Access Group Security Claims](https://community.dynatrace.com/t/access-group-security-claims/53675)
**Author:** [@ChadTurner](https://community.dynatrace.com/u/ChadTurner)\ **Replies:** 2\ **Last updated:** [October 31, 2025, 11:06am UTC](https://community.dynatrace.com/t/access-group-security-claims/53675 "2025-10-31T11:06:06Z")
Hey Everyone! As we revamp our permissions within the Account Management Page, I had a question about security group claims. When formulating a Group, we can link a single Security Claim and thats very straight forward… --- ## [What monitoring is lost if the HU quota is reached?](https://community.dynatrace.com/t/what-monitoring-is-lost-if-the-hu-quota-is-reached/40296)
**Author:** [@AlexLarrieu](https://community.dynatrace.com/u/AlexLarrieu)\ **Replies:** 16\ **Last updated:** [October 31, 2025, 9:26am UTC](https://community.dynatrace.com/t/what-monitoring-is-lost-if-the-hu-quota-is-reached/40296 "2025-10-31T09:26:05Z")
Hello, If my host unit limits are reached, Dynatrace decides which hosts to continue monitoring and for which hosts monitoring will be stopped. The decision is based on the start times of the OneAgents installed on the … --- ## [EasyTravel requirements](https://community.dynatrace.com/t/easytravel-requirements/53863)
**Author:** [@pradeepkadam](https://community.dynatrace.com/u/pradeepkadam)\ **Replies:** 2\ **Last updated:** [October 30, 2025, 4:32pm UTC](https://community.dynatrace.com/t/easytravel-requirements/53863 "2025-10-30T16:32:26Z")
Hello, I want to install Easytravel in restricted environment. Can you please help in sharing inputs on below - Perimeter level controls (Firewall etc.) The ports and protocols required for communication A brief on the… --- ## [How to add Dynatrace SaaS to the IP range White List?](https://community.dynatrace.com/t/how-to-add-dynatrace-saas-to-the-ip-range-white-list/53938)
**Author:** [@MaximilianoML](https://community.dynatrace.com/u/MaximilianoML)\ **Replies:** 1\ **Last updated:** [October 30, 2025, 2:04pm UTC](https://community.dynatrace.com/t/how-to-add-dynatrace-saas-to-the-ip-range-white-list/53938 "2025-10-30T14:04:36Z")
Hello guys, Short story, we have a Splunk Cloud instance and a Dynatrace Tenant (SaaS). I developed a custom App, with Dynatrace Toolkit, this app has an App function that is calling the Splunk API, with the properly … --- ## [Best way to compare SQL query results in Dynatrace once per day?](https://community.dynatrace.com/t/best-way-to-compare-sql-query-results-in-dynatrace-once-per-day/53822)
**Author:** [@EmmaT](https://community.dynatrace.com/u/EmmaT)\ **Replies:** 1\ **Last updated:** [October 30, 2025, 11:59am UTC](https://community.dynatrace.com/t/best-way-to-compare-sql-query-results-in-dynatrace-once-per-day/53822 "2025-10-30T11:59:01Z")
Hi everyone, We have a need to run a specific SQL query once a day, wait a few minutes, and then run the same query again. If the two results are identical, it indicates that something isn’t working as expected, and we … --- ## [Physical CPU cores & Logical CPU cores Information](https://community.dynatrace.com/t/physical-cpu-cores-logical-cpu-cores-information/53782)
**Author:** [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\ **Replies:** 4\ **Last updated:** [October 30, 2025, 10:57am UTC](https://community.dynatrace.com/t/physical-cpu-cores-logical-cpu-cores-information/53782 "2025-10-30T10:57:46Z")
Dear All, How to obtain the physical/logical cores of each host/VM to make a report? Regards, Babar Qayyum --- ## [Dynatrace Associate Certification Exam Preparation August 2025](https://community.dynatrace.com/t/dynatrace-associate-certification-exam-preparation-august-2025/53002)
**Author:** [@nauman\_a\_butt](https://community.dynatrace.com/u/nauman_a_butt)\ **Replies:** 9\ **Last updated:** [October 30, 2025, 9:51am UTC](https://community.dynatrace.com/t/dynatrace-associate-certification-exam-preparation-august-2025/53002 "2025-10-30T09:51:40Z")
Hi i am planning on taking my Exam in few weeks, i took the exam in May, 2025 using the Associate\_Certification\_Learning\_Path, which was in a PDF document covering following topics Foundational Platform Capabilities … --- ## [Allow Outbound Connections - Setting missing](https://community.dynatrace.com/t/allow-outbound-connections-setting-missing/53925)
**Author:** [@mferstl](https://community.dynatrace.com/u/mferstl)\ **Replies:** 2\ **Last updated:** [October 30, 2025, 9:08am UTC](https://community.dynatrace.com/t/allow-outbound-connections-setting-missing/53925 "2025-10-30T09:08:47Z")
I am searching for that option in our environment, but i can’t find it : Allow external requests | Dynatrace Developer I don’t have “Environment” only “Preferences” with a subtitle “Environment Settings” and i can’t fi… --- ## [How to split Java processes with the same JAR name but different command-line arguments into separate process groups](https://community.dynatrace.com/t/how-to-split-java-processes-with-the-same-jar-name-but-different-command-line-arguments-into-separate-process-groups/53823)
**Author:** [@deni](https://community.dynatrace.com/u/deni)\ **Replies:** 5\ **Last updated:** [October 29, 2025, 5:15pm UTC](https://community.dynatrace.com/t/how-to-split-java-processes-with-the-same-jar-name-but-different-command-line-arguments-into-separate-process-groups/53823 "2025-10-29T17:15:59Z")
Hi, I have a JAR file my\_jar.jar that is started multiple times with different command line arguments. The argument I want to use to differentiate the instances is: -Dlog4j2.configurationFile=/var/log/my\_jar-xxx/log4j2… --- ## [How can I see the count of running process and add a default value 0 if process is not running?](https://community.dynatrace.com/t/how-can-i-see-the-count-of-running-process-and-add-a-default-value-0-if-process-is-not-running/53886)
**Author:** [@Arunkumarbnp](https://community.dynatrace.com/u/Arunkumarbnp)\ **Replies:** 2\ **Last updated:** [October 28, 2025, 6:19am UTC](https://community.dynatrace.com/t/how-can-i-see-the-count-of-running-process-and-add-a-default-value-0-if-process-is-not-running/53886 "2025-10-28T06:19:03Z")
I’ve created a metric to display the count of process running in host builtin:pgi.availability.state:filter(and(or(in(“dt.entity.process\_group”,entitySelector(“type(process\_group),entityName(~“procesname~”)”))))):splitB… --- ## [Alerting ActiveGate offline](https://community.dynatrace.com/t/alerting-activegate-offline/53867)
**Author:** [@SrikanthSamraj](https://community.dynatrace.com/u/SrikanthSamraj)\ **Replies:** 2\ **Last updated:** [October 27, 2025, 5:03pm UTC](https://community.dynatrace.com/t/alerting-activegate-offline/53867 "2025-10-27T17:03:37Z")
Hi, Does Dynatrace generate any predefined event when an ActiveGate goes line just like it does for oneagent? --- ## [Prepare for Dynatrace Associate Certification? Mock Exam Guide](https://community.dynatrace.com/t/prepare-for-dynatrace-associate-certification-mock-exam-guide/36742)
**Author:** [@hila](https://community.dynatrace.com/u/hila)\ **Replies:** 14\ **Last updated:** [October 27, 2025, 4:06am UTC](https://community.dynatrace.com/t/prepare-for-dynatrace-associate-certification-mock-exam-guide/36742 "2025-10-27T04:06:34Z")
Summary: The Dynatrace Associate Certification validates foundational knowledge of observability and platform features. This thread provides mock exam alternatives and tips to help you prepare effectively and pass with c… --- ## [Combining services or Process groups for Apache Web Server\*](https://community.dynatrace.com/t/combining-services-or-process-groups-for-apache-web-server/53684)
**Author:** [@vikascsb](https://community.dynatrace.com/u/vikascsb)\ **Replies:** 3\ **Last updated:** [October 26, 2025, 3:05pm UTC](https://community.dynatrace.com/t/combining-services-or-process-groups-for-apache-web-server/53684 "2025-10-26T15:05:05Z")
Hi Team, We are observing duplicate services in Dynatrace that appear to be the same service but running on different port numbers. We attempted to combine them using Advanced Process Group Detection Rules, considering… --- ## [How to create boundaries based on segments?](https://community.dynatrace.com/t/how-to-create-boundaries-based-on-segments/53713)
**Author:** [@annam](https://community.dynatrace.com/u/annam)\ **Replies:** 1\ **Last updated:** [October 26, 2025, 2:25pm UTC](https://community.dynatrace.com/t/how-to-create-boundaries-based-on-segments/53713 "2025-10-26T14:25:36Z")
Hello experts, I’m working with policy boundaries to limit access to users by management zones and segments. With management zones, I have no issue accessing the “classic” views of Dynatrace. However, with new modules (… --- ## [OpenPipeline best practices](https://community.dynatrace.com/t/openpipeline-best-practices/53112)
**Author:** [@calfanonerey](https://community.dynatrace.com/u/calfanonerey)\ **Replies:** 1\ **Last updated:** [October 24, 2025, 10:00am UTC](https://community.dynatrace.com/t/openpipeline-best-practices/53112 "2025-10-24T10:00:49Z")
Hey Everyone, looking for some advice here. I want to build out OpenPipeline for logs and spans and wondering what the best practice is. The end goal is to have buckets on a per service level as well as extract metric… --- ## [Tagging rules with a List mapping](https://community.dynatrace.com/t/tagging-rules-with-a-list-mapping/53846)
**Author:** [@wiwinleung](https://community.dynatrace.com/u/wiwinleung)\ **Replies:** 1\ **Last updated:** [October 24, 2025, 9:45am UTC](https://community.dynatrace.com/t/tagging-rules-with-a-list-mapping/53846 "2025-10-24T09:45:20Z")
The customer has over hundread of systems and SystemId to Available mapping: SystemId, Available AA, High BB, Medium CC, High DD, Low EE, Medium : : The SystemId tagging (i.e. systemid: AA) is extracted by auto t… --- ## [Host Process Availability - Can't find Process](https://community.dynatrace.com/t/host-process-availability-cant-find-process/53836)
**Author:** [@Joao1](https://community.dynatrace.com/u/Joao1)\ **Replies:** 8\ **Last updated:** [October 24, 2025, 8:28am UTC](https://community.dynatrace.com/t/host-process-availability-cant-find-process/53836 "2025-10-24T08:28:30Z")
I have a requirement to monitor a certain process, i’ll put the command they gave me to grab this process: \[user@server~\]$ ps -ef | grep “runmqlsr -r -m QMCORONA -t TCP -p 1416” mqm 2179 2158 0 Oct11 ? 00:00:01 /apps/M… --- ## [Unable to use a field in a dynamic route in OpenPipeline](https://community.dynatrace.com/t/unable-to-use-a-field-in-a-dynamic-route-in-openpipeline/53831)
**Author:** [@Carl\_Me](https://community.dynatrace.com/u/Carl_Me)\ **Replies:** 1\ **Last updated:** [October 23, 2025, 12:25pm UTC](https://community.dynatrace.com/t/unable-to-use-a-field-in-a-dynamic-route-in-openpipeline/53831 "2025-10-23T12:25:20Z")
Hello, On Openpileine, i am trying to create a dynamic route with these queries: matchesValue(k8s.pod.name, “prod\*”) AND matchesValue(k8s.cluster.name,“prod\*”) It works fine with the “k8s.pod.name” field, but when I… --- ## [Relationship between segments and Security Event and Problem data](https://community.dynatrace.com/t/relationship-between-segments-and-security-event-and-problem-data/53837)
**Author:** [@Himsa](https://community.dynatrace.com/u/Himsa)\ **Replies:** 0\ **Last updated:** [October 23, 2025, 9:49am UTC](https://community.dynatrace.com/t/relationship-between-segments-and-security-event-and-problem-data/53837 "2025-10-23T09:49:06Z")
Hello, I’m reaching out for help in understanding the relationship between segments and Security Event and Problem data in Dynatrace. I’m trying to create a segment that would allow users to work with a single unified … --- ## [Sensitive data masking](https://community.dynatrace.com/t/sensitive-data-masking/53742)
**Author:** [@marusla](https://community.dynatrace.com/u/marusla)\ **Replies:** 1\ **Last updated:** [October 22, 2025, 11:09pm UTC](https://community.dynatrace.com/t/sensitive-data-masking/53742 "2025-10-22T23:09:05Z")
Hello, can someone helpme, please, im trying to create an Search expression for hide some fields, like passport, id, an only showme the last 4 digit, can you helpme im trying with (.{4}) but this hide only the first 4 di… --- ## [Dynatrace Associate Certification ( new version 2025 ) - Do you have any experiences with this new version of exam?](https://community.dynatrace.com/t/dynatrace-associate-certification-new-version-2025-do-you-have-any-experiences-with-this-new-version-of-exam/53338)
**Author:** [@Carl\_Me](https://community.dynatrace.com/u/Carl_Me)\ **Replies:** 3\ **Last updated:** [October 22, 2025, 7:19pm UTC](https://community.dynatrace.com/t/dynatrace-associate-certification-new-version-2025-do-you-have-any-experiences-with-this-new-version-of-exam/53338 "2025-10-22T19:19:42Z")
Hello, I’m preparing for the certification exam. I attempted it in March 2025, but it seems the certification exam has changed. I just finalized the “learning path” that is now offered, and some elements are missing in … --- ## [Update DynaTrace SDK to Min SDK 28 and Target SDK 35](https://community.dynatrace.com/t/update-dynatrace-sdk-to-min-sdk-28-and-target-sdk-35/53177)
**Author:** [@PoojaPandit](https://community.dynatrace.com/u/PoojaPandit)\ **Replies:** 3\ **Last updated:** [October 22, 2025, 2:51pm UTC](https://community.dynatrace.com/t/update-dynatrace-sdk-to-min-sdk-28-and-target-sdk-35/53177 "2025-10-22T14:51:12Z")
Dear Team, As part of our September 15th release, we are updating our application to align with Android requirements: Minimum SDK version: 28 Target SDK version: 35 We have already received your SDKs. To proceed smoo… --- ## [Missing OS Service section in Host view](https://community.dynatrace.com/t/missing-os-service-section-in-host-view/47093)
**Author:** [@AntonPineiro](https://community.dynatrace.com/u/AntonPineiro)\ **Replies:** 9\ **Last updated:** [October 22, 2025, 1:43pm UTC](https://community.dynatrace.com/t/missing-os-service-section-in-host-view/47093 "2025-10-22T13:43:56Z")
Hi, We have a problem opened because one OS Service is down. That is nice and it is working, but this is not present in host view as before: No management zone is selected, and I have sufficient privileges. This is… --- ## [Difference between Chat Tickets and Support Tickets in Dynatrace](https://community.dynatrace.com/t/difference-between-chat-tickets-and-support-tickets-in-dynatrace/53802)
**Author:** [@Aboud1](https://community.dynatrace.com/u/Aboud1)\ **Replies:** 1\ **Last updated:** [October 22, 2025, 1:30pm UTC](https://community.dynatrace.com/t/difference-between-chat-tickets-and-support-tickets-in-dynatrace/53802 "2025-10-22T13:30:46Z")
Hello Community, I have a question regarding the difference between Chat Tickets and Support Tickets in Dynatrace. When I open a Support Ticket, I can select the environment, and the ticket appears under Requests by En… [Previous page](https://community.dynatrace.com/c/platform/ask/5.md?page=12) [Next page](https://community.dynatrace.com/c/platform/ask/5.md?page=14)