# Open Q&A

**URL:** https://community.dynatrace.com/c/platform/ask/5.md?page=3

[Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md)

**Page:** 4

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## [Duplicate web request services created for same IIS App Pool when Agent technology type differs between IIS and .NET](https://community.dynatrace.com/t/duplicate-web-request-services-created-for-same-iis-app-pool-when-agent-technology-type-differs-between-iis-and-net/55956)

<div class="topic-metadata">

**Author:** [@Saqib\_Fayaz](https://community.dynatrace.com/u/Saqib_Fayaz)\
**Replies:** 1\
**Last updated:** [July 23, 2026, 11:04pm UTC](https://community.dynatrace.com/t/duplicate-web-request-services-created-for-same-iis-app-pool-when-agent-technology-type-differs-between-iis-and-net/55956 "2026-07-23T23:04:13Z")

</div>

Hello Community, we are facing an issue with Azure Appservices with same name and different technology type coming as duplicate services even when attributes to detect service are same. Hello Dynatrace Community, I a…

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## [Dynatrace and Digital Employee Experience?](https://community.dynatrace.com/t/dynatrace-and-digital-employee-experience/56529)

<div class="topic-metadata">

**Author:** [@AntonioSousa](https://community.dynatrace.com/u/AntonioSousa)\
**Replies:** 1\
**Last updated:** [July 23, 2026, 10:24pm UTC](https://community.dynatrace.com/t/dynatrace-and-digital-employee-experience/56529 "2026-07-23T22:24:44Z")

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Digital Employee Experience is an area gaining more and more traction, because the perception of User Experience is obviously key. In the past, the Dynatrace RUM browser extension gave us some good idea of the User Expe…

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## [Agent installation on AIX fails](https://community.dynatrace.com/t/agent-installation-on-aix-fails/55890)

<div class="topic-metadata">

**Author:** [@avdveen](https://community.dynatrace.com/u/avdveen)\
**Replies:** 6\
**Last updated:** [July 22, 2026, 5:33pm UTC](https://community.dynatrace.com/t/agent-installation-on-aix-fails/55890 "2026-07-22T17:33:11Z")

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Hi, Customer installed the OneAgent on an AIX host without any issues. Then copied the installer to another AIX host and runs into an issue: 2026-05-12 08:43:33 UTC \[INFO\] Determining begin of tar archive...\<br\>2026-0…

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## [DB Query Parameter as Request Attributes](https://community.dynatrace.com/t/db-query-parameter-as-request-attributes/55384)

<div class="topic-metadata">

**Author:** [@izza](https://community.dynatrace.com/u/izza)\
**Replies:** 1\
**Last updated:** [July 22, 2026, 12:17pm UTC](https://community.dynatrace.com/t/db-query-parameter-as-request-attributes/55384 "2026-07-22T12:17:17Z")

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Hi Dynatrace Community, I’m trying to create Request Attributes from \`db.query.parameters\` span attribute, but the values are not being captured. Looking for guidance on the correct attribute key syntax. What I have tr…

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## [Memory dump of a dotnet app hosted in Kubernetes](https://community.dynatrace.com/t/memory-dump-of-a-dotnet-app-hosted-in-kubernetes/41044)

<div class="topic-metadata">

**Author:** [@aszymanski](https://community.dynatrace.com/u/aszymanski)\
**Replies:** 5\
**Last updated:** [July 22, 2026, 9:41am UTC](https://community.dynatrace.com/t/memory-dump-of-a-dotnet-app-hosted-in-kubernetes/41044 "2026-07-22T09:41:04Z")

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We triggerd memory dump file of dotnet application hosted in kubernetes. The container is linux based. As a result we have dotnet.core file which can’t be opened via Visual Studio or PerfView. Visual Studio throws “Th…

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## [k8s.workload.name not working in new explorer](https://community.dynatrace.com/t/k8s-workload-name-not-working-in-new-explorer/56522)

<div class="topic-metadata">

**Author:** [@kohls](https://community.dynatrace.com/u/kohls)\
**Replies:** 1\
**Last updated:** [July 22, 2026, 6:24am UTC](https://community.dynatrace.com/t/k8s-workload-name-not-working-in-new-explorer/56522 "2026-07-22T06:24:13Z")

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In new Explorer under service I an not able to use the filter “k8s.workload.name”, is there any equivalent variable I should be using in this new explore

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## [Send a json file via email using workflows](https://community.dynatrace.com/t/send-a-json-file-via-email-using-workflows/56446)

<div class="topic-metadata">

**Author:** [@elenaperez](https://community.dynatrace.com/u/elenaperez)\
**Replies:** 7\
**Last updated:** [July 21, 2026, 11:15am UTC](https://community.dynatrace.com/t/send-a-json-file-via-email-using-workflows/56446 "2026-07-21T11:15:30Z")

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Hi team 😊 I have a workflow with a variable that contains a lot of information I want to send via email. The information is too large to be sent via email directly so I need a json file to be sent. I don’t see a way to…

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## [How to view all key requests?](https://community.dynatrace.com/t/how-to-view-all-key-requests/40119)

<div class="topic-metadata">

**Author:** [@Lwl](https://community.dynatrace.com/u/Lwl)\
**Replies:** 23\
**Last updated:** [July 20, 2026, 7:37am UTC](https://community.dynatrace.com/t/how-to-view-all-key-requests/40119 "2026-07-20T07:37:46Z")

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How to view all key requests defined in the environment. And then I can export it

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## [dynatrace\_ingest for logs?](https://community.dynatrace.com/t/dynatrace-ingest-for-logs/56478)

<div class="topic-metadata">

**Author:** [@AntonioSousa](https://community.dynatrace.com/u/AntonioSousa)\
**Replies:** 10\
**Last updated:** [July 17, 2026, 1:22pm UTC](https://community.dynatrace.com/t/dynatrace-ingest-for-logs/56478 "2026-07-17T13:22:59Z")

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dynatrace\_ingest can ingest metrics locally. But if we want to ingest logs locally, suggested way is with a curl command. Is there a way to pipe output from a Linux/Windows command, through dynatrace\_ingest, or somethin…

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## [How to get Deadlock Chain in SQL Server](https://community.dynatrace.com/t/how-to-get-deadlock-chain-in-sql-server/56450)

<div class="topic-metadata">

**Author:** [@deepufrancis](https://community.dynatrace.com/u/deepufrancis)\
**Replies:** 1\
**Last updated:** [July 15, 2026, 2:24pm UTC](https://community.dynatrace.com/t/how-to-get-deadlock-chain-in-sql-server/56450 "2026-07-15T14:24:45Z")

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In the database Explorer table, it shows the occurrence of Deadlocks but how to narrow down to the source and victim queries. There is no option to drill down from the graph.

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## [security\_context via host tags - documentation wrong?](https://community.dynatrace.com/t/security-context-via-host-tags-documentation-wrong/56405)

<div class="topic-metadata">

**Author:** [@r\_weber](https://community.dynatrace.com/u/r_weber)\
**Replies:** 1\
**Last updated:** [July 15, 2026, 4:22am UTC](https://community.dynatrace.com/t/security-context-via-host-tags-documentation-wrong/56405 "2026-07-15T04:22:08Z")

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As per the documentation it should be possible to set the security\_context of a host via automated tagging rules: And then, in combination with the topology configuration rules set the security context according to t…

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## [setting full stack on CTC servers is creating an error](https://community.dynatrace.com/t/setting-full-stack-on-ctc-servers-is-creating-an-error/56424)

<div class="topic-metadata">

**Author:** [@joachimroshan](https://community.dynatrace.com/u/joachimroshan)\
**Replies:** 2\
**Last updated:** [July 15, 2026, 3:50am UTC](https://community.dynatrace.com/t/setting-full-stack-on-ctc-servers-is-creating-an-error/56424 "2026-07-15T03:50:05Z")

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We have a need for ctc servers to be in full stack to test out our monitoring however when trying to set some of them to full stack we get the following error initial research indicates that there is a problem with the …

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## [Pods Ownership method](https://community.dynatrace.com/t/pods-ownership-method/56421)

<div class="topic-metadata">

**Author:** [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\
**Replies:** 2\
**Last updated:** [July 14, 2026, 4:33am UTC](https://community.dynatrace.com/t/pods-ownership-method/56421 "2026-07-14T04:33:16Z")

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Dear All, Is it possible to implement Pods Ownership through the API? I am familiar with the best practices involving Kubernetes labels and annotations. Regards, Babar Qayyum

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## [oneagent python environment](https://community.dynatrace.com/t/oneagent-python-environment/56429)

<div class="topic-metadata">

**Author:** [@saberrus](https://community.dynatrace.com/u/saberrus)\
**Replies:** 1\
**Last updated:** [July 14, 2026, 12:49am UTC](https://community.dynatrace.com/t/oneagent-python-environment/56429 "2026-07-14T00:49:57Z")

</div>

Hi! I have an system modification to do. But I want to know something. The python that the agent use for its internal functions, is the python the system use or it bundle a python environment inside the compiled oneag…

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## [New Smartscape Entities breaks a lot of Usability](https://community.dynatrace.com/t/new-smartscape-entities-breaks-a-lot-of-usability/56417)

<div class="topic-metadata">

**Author:** [@r\_weber](https://community.dynatrace.com/u/r_weber)\
**Replies:** 1\
**Last updated:** [July 10, 2026, 10:32pm UTC](https://community.dynatrace.com/t/new-smartscape-entities-breaks-a-lot-of-usability/56417 "2026-07-10T22:32:04Z")

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First: the new \*additional\* smartscape entities add a lot of confusion for end-users. Now there are smarscape-services, smartscape-hosts and whatnot. As long as they have been “behind the scenes” that was fine, noone rea…

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## [Last section of the exam](https://community.dynatrace.com/t/last-section-of-the-exam/56413)

<div class="topic-metadata">

**Author:** [@capxencerra](https://community.dynatrace.com/u/capxencerra)\
**Replies:** 2\
**Last updated:** [July 10, 2026, 1:38pm UTC](https://community.dynatrace.com/t/last-section-of-the-exam/56413 "2026-07-10T13:38:33Z")

</div>

Good day, everyone. A few days ago, I took the exam for an associate degree, but when I got to the second section, where you have to solve practical questions, I spent more than an hour trying to figure out how to do it,…

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## [Kubernetes Operator: feature.dynatrace.com/k8s-app-enabled not documented?](https://community.dynatrace.com/t/kubernetes-operator-feature-dynatrace-com-k8s-app-enabled-not-documented/55031)

<div class="topic-metadata">

**Author:** [@henk\_stobbe](https://community.dynatrace.com/u/henk_stobbe)\
**Replies:** 3\
**Last updated:** [July 9, 2026, 10:44am UTC](https://community.dynatrace.com/t/kubernetes-operator-feature-dynatrace-com-k8s-app-enabled-not-documented/55031 "2026-07-09T10:44:02Z")

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Hello, This feature flag is still in generated yaml, but not to be found in the documentation… feature.dynatrace.com/k8s-app-enabled All feature flags: https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/refe…

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## [Dynatrace Mobile App: how will I check problems from several tenants after June?](https://community.dynatrace.com/t/dynatrace-mobile-app-how-will-i-check-problems-from-several-tenants-after-june/55396)

<div class="topic-metadata">

**Author:** [@AntonioSousa](https://community.dynatrace.com/u/AntonioSousa)\
**Replies:** 2\
**Last updated:** [July 9, 2026, 10:29am UTC](https://community.dynatrace.com/t/dynatrace-mobile-app-how-will-i-check-problems-from-several-tenants-after-june/55396 "2026-07-09T10:29:25Z")

</div>

I’m just as frustrated as @Julius\_Loman with the termination of the Dynatrace mobile app: https://community.dynatrace.com/t5/Product-ideas/Improve-UX-of-Dynatrace-UI-on-mobile/idi-p/296860 In my case, I use it a lot to …

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## [How can we monitor the availability of a database endpoint in Dynatrace?](https://community.dynatrace.com/t/how-can-we-monitor-the-availability-of-a-database-endpoint-in-dynatrace/56353)

<div class="topic-metadata">

**Author:** [@Selvam](https://community.dynatrace.com/u/Selvam)\
**Replies:** 1\
**Last updated:** [July 2, 2026, 3:05pm UTC](https://community.dynatrace.com/t/how-can-we-monitor-the-availability-of-a-database-endpoint-in-dynatrace/56353 "2026-07-02T15:05:45Z")

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We have a database endpoint abc.cde.org:1111 and would like to verify its availability every 15 minutes. What is the recommended approach in Dynatrace to monitor this endpoint? Can Dynatrace perform a TCP connectivity c…

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## [Classic Tags (Manual/Automatic) vs Primary Tags (Grail based tagging)](https://community.dynatrace.com/t/classic-tags-manual-automatic-vs-primary-tags-grail-based-tagging/56160)

<div class="topic-metadata">

**Author:** [@david\_manes](https://community.dynatrace.com/u/david_manes)\
**Replies:** 5\
**Last updated:** [June 29, 2026, 6:34am UTC](https://community.dynatrace.com/t/classic-tags-manual-automatic-vs-primary-tags-grail-based-tagging/56160 "2026-06-29T06:34:56Z")

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Hey guys, I wanted to get thoughts on this. Within my company we use tagging heavily for not just filtering, but for escalation. The process is basically like this “Tagged Resource goes down --\> Problem opened --\> Prob…

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## [URL-based sampling vs excluding web request URLs](https://community.dynatrace.com/t/url-based-sampling-vs-excluding-web-request-urls/45113)

<div class="topic-metadata">

**Author:** [@Enrico\_F](https://community.dynatrace.com/u/Enrico_F)\
**Replies:** 14\
**Last updated:** [June 27, 2026, 4:58pm UTC](https://community.dynatrace.com/t/url-based-sampling-vs-excluding-web-request-urls/45113 "2026-06-27T16:58:19Z")

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Currently it seems there are two ways how incoming web requests can be excluded from monitoring globally: via setting “Server-side service monitoring → URL-based sampling” and enabling option “Ignore URLs with specific…

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## [Trying to open Sco Launcher for University](https://community.dynatrace.com/t/trying-to-open-sco-launcher-for-university/56312)

<div class="topic-metadata">

**Author:** [@BiscuitBoy](https://community.dynatrace.com/u/BiscuitBoy)\
**Replies:** 1\
**Last updated:** [June 26, 2026, 3:59pm UTC](https://community.dynatrace.com/t/trying-to-open-sco-launcher-for-university/56312 "2026-06-26T15:59:25Z")

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I’m trying to begin the Dynatrace Essentials cert but the browser that opens is just a blank page each time.

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## [Prepare for Dynatrace Associate Certification Exam](https://community.dynatrace.com/t/prepare-for-dynatrace-associate-certification-exam/19391)

<div class="topic-metadata">

**Author:** [@tracemal](https://community.dynatrace.com/u/tracemal)\
**Replies:** 165\
**Last updated:** [June 26, 2026, 6:55am UTC](https://community.dynatrace.com/t/prepare-for-dynatrace-associate-certification-exam/19391 "2026-06-26T06:55:50Z")

</div>

Summary: This post provides guidance on preparing for the Dynatrace Associate certification exam, including recommended study materials and practice resources. It highlights official documentation and community insights …

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## [Associate Certification Help](https://community.dynatrace.com/t/associate-certification-help/56289)

<div class="topic-metadata">

**Author:** [@Edwin\_Cifuente1](https://community.dynatrace.com/u/Edwin_Cifuente1)\
**Replies:** 1\
**Last updated:** [June 25, 2026, 3:56pm UTC](https://community.dynatrace.com/t/associate-certification-help/56289 "2026-06-25T15:56:43Z")

</div>

\[Translation from Google: Hi team, I took the certification exam and got the following results. Could you please help me by suggesting what I should read, or providing links to help me prepare again, address my weak poi…

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## [Access process|process\_group name in pipeline configuration](https://community.dynatrace.com/t/access-process-process-group-name-in-pipeline-configuration/56273)

<div class="topic-metadata">

**Author:** [@Thomas\_Matzke](https://community.dynatrace.com/u/Thomas_Matzke)\
**Replies:** 2\
**Last updated:** [June 24, 2026, 2:39pm UTC](https://community.dynatrace.com/t/access-process-process-group-name-in-pipeline-configuration/56273 "2026-06-24T14:39:34Z")

</div>

I need to assign the security context, cost center/product when ingesting the data via OpenPipeline configuration. I have a host that serves multiple application for different departments, so I can’t use the host group …

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## [Monitoring Power Automate](https://community.dynatrace.com/t/monitoring-power-automate/56261)

<div class="topic-metadata">

**Author:** [@AntonioSousa](https://community.dynatrace.com/u/AntonioSousa)\
**Replies:** 1\
**Last updated:** [June 23, 2026, 10:31am UTC](https://community.dynatrace.com/t/monitoring-power-automate/56261 "2026-06-23T10:31:04Z")

</div>

How can Dynatrace monitor a Microsoft Power Automate installation with OneAgent? Anyone with concrete results?

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## [Windows Service Monitoring - New UI](https://community.dynatrace.com/t/windows-service-monitoring-new-ui/56242)

<div class="topic-metadata">

**Author:** [@GregOReilly](https://community.dynatrace.com/u/GregOReilly)\
**Replies:** 2\
**Last updated:** [June 23, 2026, 9:53am UTC](https://community.dynatrace.com/t/windows-service-monitoring-new-ui/56242 "2026-06-23T09:53:11Z")

</div>

I am in portal version Version 1.15.0 and cannot find the settings section to add Windows Service Monitoring. I have tried general settings. Host settings. Host Group Settings. Has it been forgotten?

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## [Why does removing tags from a host take several hours?](https://community.dynatrace.com/t/why-does-removing-tags-from-a-host-take-several-hours/47397)

<div class="topic-metadata">

**Author:** [@100grm](https://community.dynatrace.com/u/100grm)\
**Replies:** 4\
**Last updated:** [June 23, 2026, 3:02am UTC](https://community.dynatrace.com/t/why-does-removing-tags-from-a-host-take-several-hours/47397 "2026-06-23T03:02:00Z")

</div>

Hi, We have some logic that is tied to general host tags: Host \> Properties and tags \> Tags Adding a tag to a host with a command works almost instantly. /opt/dynatrace/oneagent/agent/tools/oneagentctl --set-host-ta…

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## [Cross Environment Monitoring](https://community.dynatrace.com/t/cross-environment-monitoring/56252)

<div class="topic-metadata">

**Author:** [@Vikas\_g1997](https://community.dynatrace.com/u/Vikas_g1997)\
**Replies:** 1\
**Last updated:** [June 22, 2026, 8:17pm UTC](https://community.dynatrace.com/t/cross-environment-monitoring/56252 "2026-06-22T20:17:55Z")

</div>

Hi team, I have a question can monitor a specific namespace in both the and environments/ tenants simultaneously. The namespace is already fully monitored in tenant1 . Based on what I’ve checked for Remote environmen…

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## [How to monitor IBM Spectrum Scale in Dynatrace](https://community.dynatrace.com/t/how-to-monitor-ibm-spectrum-scale-in-dynatrace/53708)

<div class="topic-metadata">

**Author:** [@NicoleMT](https://community.dynatrace.com/u/NicoleMT)\
**Replies:** 3\
**Last updated:** [June 22, 2026, 2:09pm UTC](https://community.dynatrace.com/t/how-to-monitor-ibm-spectrum-scale-in-dynatrace/53708 "2026-06-22T14:09:16Z")

</div>

Hello everyone, I would like to know how to monitor IBM Spectrum Scale using Dynatrace. Has anyone implemented monitoring for this system? What methods or extensions do you recommend to collect performance and availabil…

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