# Open Q&A

**URL:** https://community.dynatrace.com/c/platform/ask/5.md?page=7

[Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md)

**Page:** 8

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## [Questions related to tenant migration and its impact to activegate and agents](https://community.dynatrace.com/t/questions-related-to-tenant-migration-and-its-impact-to-activegate-and-agents/55459)

<div class="topic-metadata">

**Author:** [@Faizan546](https://community.dynatrace.com/u/Faizan546)\
**Replies:** 1\
**Last updated:** [April 3, 2026, 10:10am UTC](https://community.dynatrace.com/t/questions-related-to-tenant-migration-and-its-impact-to-activegate-and-agents/55459 "2026-04-03T10:10:48Z")

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We are in process of migrating our tenant from AWS to Azure based Dynatrace SaaS. We are using monaco to migrate all the configurations from old to the new tenant. my question are mentioned below 1. After migration what…

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## [Terraform Provider Export / Webhook header secrets](https://community.dynatrace.com/t/terraform-provider-export-webhook-header-secrets/55457)

<div class="topic-metadata">

**Author:** [@Ed\_Cox](https://community.dynatrace.com/u/Ed_Cox)\
**Replies:** 0\
**Last updated:** [April 2, 2026, 1:13pm UTC](https://community.dynatrace.com/t/terraform-provider-export-webhook-header-secrets/55457 "2026-04-02T13:13:28Z")

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Using v1.93.0 Dynatrace Terraform Provider When exporting Webhook notification, the headers are exported as headers { header { name = “Authorization” secret\_value = “$${state.secret\_value}” value =…

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## [UNABLE TO ACCESS SUPPORT CHAT](https://community.dynatrace.com/t/unable-to-access-support-chat/55447)

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**Author:** [@mehakpuri01](https://community.dynatrace.com/u/mehakpuri01)\
**Replies:** 2\
**Last updated:** [April 2, 2026, 6:29am UTC](https://community.dynatrace.com/t/unable-to-access-support-chat/55447 "2026-04-02T06:29:43Z")

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Hi All, We are unable to access chat support and facing issue while accesing. Anyone else facing the same issue? @agovard

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## [Services in Processes Info does not have last request time](https://community.dynatrace.com/t/services-in-processes-info-does-not-have-last-request-time/55433)

<div class="topic-metadata">

**Author:** [@cleoleeps1](https://community.dynatrace.com/u/cleoleeps1)\
**Replies:** 0\
**Last updated:** [April 1, 2026, 11:57am UTC](https://community.dynatrace.com/t/services-in-processes-info-does-not-have-last-request-time/55433 "2026-04-01T11:57:01Z")

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In the classic view of Processes of a host, we can see the relevant services’ last request time. But in the new ui of Processes Info, the services within it no longer display the ‘last request time’. During troub…

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## [Set activegate URL for Solaris OneAgent](https://community.dynatrace.com/t/set-activegate-url-for-solaris-oneagent/55425)

<div class="topic-metadata">

**Author:** [@makrem\_bargaoui](https://community.dynatrace.com/u/makrem_bargaoui)\
**Replies:** 4\
**Last updated:** [April 1, 2026, 10:26am UTC](https://community.dynatrace.com/t/set-activegate-url-for-solaris-oneagent/55425 "2026-04-01T10:26:01Z")

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Hello team while checking the documenation for the Solaris OneAgent I couldnt find any configuration steps on how we can set where the OneAgent should be reporting , to which Active gate, how we cant set network Zone, H…

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## [How to move a Service Request from one Service to Another?](https://community.dynatrace.com/t/how-to-move-a-service-request-from-one-service-to-another/55380)

<div class="topic-metadata">

**Author:** [@36Krazyfists](https://community.dynatrace.com/u/36Krazyfists)\
**Replies:** 1\
**Last updated:** [April 1, 2026, 4:01am UTC](https://community.dynatrace.com/t/how-to-move-a-service-request-from-one-service-to-another/55380 "2026-04-01T04:01:52Z")

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We have these services on our Exchange hosts that are called “Requests on \<hostname\>:\<port\_number\>” Something like this: Inside of this “service” are various incoming requests that should be part of other existing se…

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## [💻 Dynatrace Essentials - Instructor-Led Training](https://community.dynatrace.com/t/dynatrace-essentials-instructor-led-training/55423)

<div class="topic-metadata">

**Author:** [@agata.wlodarczyk](https://community.dynatrace.com/u/agata.wlodarczyk)\
**Replies:** 0\
**Last updated:** [March 31, 2026, 10:30am UTC](https://community.dynatrace.com/t/dynatrace-essentials-instructor-led-training/55423 "2026-03-31T10:30:33Z")

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Welcome to Dynatrace Essentials, your starting point for building a strong foundation in using Dynatrace to monitor, understand, and optimize modern applications and infrastructure. Through this course, you’ll gain the k…

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## [Dynatrace Associate Certification 2025 (Updated)](https://community.dynatrace.com/t/dynatrace-associate-certification-2025-updated/53958)

<div class="topic-metadata">

**Author:** [@Muhammad-Ayaaz](https://community.dynatrace.com/u/Muhammad-Ayaaz)\
**Replies:** 11\
**Last updated:** [March 31, 2026, 8:45am UTC](https://community.dynatrace.com/t/dynatrace-associate-certification-2025-updated/53958 "2026-03-31T08:45:01Z")

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Hello Dynatrace Community, I am seeking professional guidance from individuals who have recently passed the Dynatrace Associate certification with the new changes and practical additions. Kindly guide me regarding the …

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## [OneAgent support for HP-UX?](https://community.dynatrace.com/t/oneagent-support-for-hp-ux/15903)

<div class="topic-metadata">

**Author:** [@john\_liebal1](https://community.dynatrace.com/u/john_liebal1)\
**Replies:** 9\
**Last updated:** [March 31, 2026, 8:22am UTC](https://community.dynatrace.com/t/oneagent-support-for-hp-ux/15903 "2026-03-31T08:22:52Z")

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Hi -- is the OneAgent compatible with HP-UX? I do not see an option for that under “Deploy Dynatrace”, and it does not appear to be listed in documentation: https://www.dynatrace.com/support/help/technology-… Is there …

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## [How to block or allow email by domain](https://community.dynatrace.com/t/how-to-block-or-allow-email-by-domain/55402)

<div class="topic-metadata">

**Author:** [@kumaravel](https://community.dynatrace.com/u/kumaravel)\
**Replies:** 3\
**Last updated:** [March 30, 2026, 9:52am UTC](https://community.dynatrace.com/t/how-to-block-or-allow-email-by-domain/55402 "2026-03-30T09:52:18Z")

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Hello, Is there a possibility to allow or block email domains when using the Email connector through Workflows. Right now we depend on the users entering the email list. Also is there a possibility to configure this t…

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## [Monday morning question, metrics](https://community.dynatrace.com/t/monday-morning-question-metrics/55404)

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**Author:** [@henk\_stobbe](https://community.dynatrace.com/u/henk_stobbe)\
**Replies:** 2\
**Last updated:** [March 30, 2026, 9:29am UTC](https://community.dynatrace.com/t/monday-morning-question-metrics/55404 "2026-03-30T09:29:05Z")

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Hello, Who can tell me why these metrics: are not visible in:

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## [Icons for diagrams in PowerPoint/Visio/Lucid](https://community.dynatrace.com/t/icons-for-diagrams-in-powerpoint-visio-lucid/54284)

<div class="topic-metadata">

**Author:** [@SuperK\_lle](https://community.dynatrace.com/u/SuperK_lle)\
**Replies:** 4\
**Last updated:** [March 27, 2026, 10:51am UTC](https://community.dynatrace.com/t/icons-for-diagrams-in-powerpoint-visio-lucid/54284 "2026-03-27T10:51:05Z")

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Hi community I drawing diagrams in PowerPoint/Visio/Lucid for customers and I would like some good looking icons of ActiveGate, Managed Cluster, OneAgents, Extensions etc. I have found icons in the developer pages and …

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## [Using OneAgent to monitor your ActiveGates basic resources & possible unwanted side effects?](https://community.dynatrace.com/t/using-oneagent-to-monitor-your-activegates-basic-resources-possible-unwanted-side-effects/55366)

<div class="topic-metadata">

**Author:** [@dwclogic](https://community.dynatrace.com/u/dwclogic)\
**Replies:** 1\
**Last updated:** [March 26, 2026, 7:57am UTC](https://community.dynatrace.com/t/using-oneagent-to-monitor-your-activegates-basic-resources-possible-unwanted-side-effects/55366 "2026-03-26T07:57:48Z")

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I’m asking if there are any unwanted side effects about putting a OneAgent onto our ActiveGates, so we can monitor the basic resources of the ActiveGates: Memory Usage, CPU usage, Disk usage, I/O usage, etc. We want to …

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## [Incoming/outgoing connections on Host Page](https://community.dynatrace.com/t/incoming-outgoing-connections-on-host-page/42815)

<div class="topic-metadata">

**Author:** [@hqlee](https://community.dynatrace.com/u/hqlee)\
**Replies:** 4\
**Last updated:** [March 24, 2026, 11:32pm UTC](https://community.dynatrace.com/t/incoming-outgoing-connections-on-host-page/42815 "2026-03-24T23:32:53Z")

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How does Dynatrace identify the ingoing and outgoing connections for Host? Is it based on purepath data?

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## [Gen 3 UI Easter Egg - Color Palettes for Tiles](https://community.dynatrace.com/t/gen-3-ui-easter-egg-color-palettes-for-tiles/55324)

<div class="topic-metadata">

**Author:** [@ChadTurner](https://community.dynatrace.com/u/ChadTurner)\
**Replies:** 2\
**Last updated:** [March 24, 2026, 12:48pm UTC](https://community.dynatrace.com/t/gen-3-ui-easter-egg-color-palettes-for-tiles/55324 "2026-03-24T12:48:37Z")

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Very Nice Dynatrace! I got a good laugh this morning with this easter egg I came across :slightly\_smiling\_face:

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## [Extension Load Balancing on Active Gate Groups](https://community.dynatrace.com/t/extension-load-balancing-on-active-gate-groups/50568)

<div class="topic-metadata">

**Author:** [@mmevanson](https://community.dynatrace.com/u/mmevanson)\
**Replies:** 10\
**Last updated:** [March 23, 2026, 5:52pm UTC](https://community.dynatrace.com/t/extension-load-balancing-on-active-gate-groups/50568 "2026-03-23T17:52:12Z")

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Hello community, Would someone know exactly how extensions are distributed on an Active Gate group. We use several database extensions and they seem to be all running on one of the two active gates in the group. I wa…

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## [Exclude specific VMware ESXi host in the problems card.](https://community.dynatrace.com/t/exclude-specific-vmware-esxi-host-in-the-problems-card/55208)

<div class="topic-metadata">

**Author:** [@blade](https://community.dynatrace.com/u/blade)\
**Replies:** 2\
**Last updated:** [March 23, 2026, 10:36am UTC](https://community.dynatrace.com/t/exclude-specific-vmware-esxi-host-in-the-problems-card/55208 "2026-03-23T10:36:03Z")

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One of our VMware ESXi hosts is consistently creating a problem card for “low datastore space”. I want to exclude this specific ESXi host from creating a problem card because it is part of its operation and is becoming t…

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## [New Dynatrace Professional Certification](https://community.dynatrace.com/t/new-dynatrace-professional-certification/53009)

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**Author:** [@tuanla123](https://community.dynatrace.com/u/tuanla123)\
**Replies:** 4\
**Last updated:** [March 22, 2026, 12:23pm UTC](https://community.dynatrace.com/t/new-dynatrace-professional-certification/53009 "2026-03-22T12:23:04Z")

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Has anyone obtained the Dynatrace Implementation Professional or Dynatrace Administrator Professional certification? Could you share your thoughts on the exams? What should I study for these two tests?

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## [Dynatrace Administrator Professional certification](https://community.dynatrace.com/t/dynatrace-administrator-professional-certification/55274)

<div class="topic-metadata">

**Author:** [@JB](https://community.dynatrace.com/u/JB)\
**Replies:** 2\
**Last updated:** [March 17, 2026, 11:43pm UTC](https://community.dynatrace.com/t/dynatrace-administrator-professional-certification/55274 "2026-03-17T23:43:11Z")

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Has anyone obtained the Dynatrace Administrator Professional Certification? I would really appreciate it if you could share your experience with the exams. What topics should I focus on for both the theoretical and prac…

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## [ActiveGate requirement for Synthetic Monitoring](https://community.dynatrace.com/t/activegate-requirement-for-synthetic-monitoring/55280)

<div class="topic-metadata">

**Author:** [@NitinC](https://community.dynatrace.com/u/NitinC)\
**Replies:** 1\
**Last updated:** [March 17, 2026, 7:24am UTC](https://community.dynatrace.com/t/activegate-requirement-for-synthetic-monitoring/55280 "2026-03-17T07:24:19Z")

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Hi Friends, I’m a bit confused about the Synthetic Monitoring setup. Is it MANDATORY to install a separate ActiveGate for private synthetic monitoring, or can we use an existing ActiveGate by enabling the Synthetic capa…

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## [Metric event "config id" option](https://community.dynatrace.com/t/metric-event-config-id-option/55237)

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**Author:** [@henk\_stobbe](https://community.dynatrace.com/u/henk_stobbe)\
**Replies:** 1\
**Last updated:** [March 13, 2026, 1:47pm UTC](https://community.dynatrace.com/t/metric-event-config-id-option/55237 "2026-03-13T13:47:10Z")

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Hello, Anybody know the origin or reason for this field? Sorry, just being curious… KR Henk

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## [Create a new Service Based on Service Detection v2 URL pattern matching](https://community.dynatrace.com/t/create-a-new-service-based-on-service-detection-v2-url-pattern-matching/55249)

<div class="topic-metadata">

**Author:** [@makrem\_bargaoui](https://community.dynatrace.com/u/makrem_bargaoui)\
**Replies:** 0\
**Last updated:** [March 12, 2026, 1:04pm UTC](https://community.dynatrace.com/t/create-a-new-service-based-on-service-detection-v2-url-pattern-matching/55249 "2026-03-12T13:04:46Z")

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Hello team Im trying to create a custom Service using URL path and pattern matching but for some reason this didnt work here is the configuration , does this require a restart of teh app ? also do you know on which en…

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## [Another dilemma with anomaly detection wow](https://community.dynatrace.com/t/another-dilemma-with-anomaly-detection-wow/55235)

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**Author:** [@henk\_stobbe](https://community.dynatrace.com/u/henk_stobbe)\
**Replies:** 2\
**Last updated:** [March 11, 2026, 10:35am UTC](https://community.dynatrace.com/t/another-dilemma-with-anomaly-detection-wow/55235 "2026-03-11T10:35:46Z")

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Good morning everybody, When running an extension sometimes you get a metric that is more a status. Example numbers 1 and 2 meaning up and down (it is just an example), so what I really would like to do is translate a …

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## [Inquiry Regarding Best Practices for Getting Started with Dynatrace](https://community.dynatrace.com/t/inquiry-regarding-best-practices-for-getting-started-with-dynatrace/55209)

<div class="topic-metadata">

**Author:** [@ibrahimAlshayeb](https://community.dynatrace.com/u/ibrahimAlshayeb)\
**Replies:** 1\
**Last updated:** [March 10, 2026, 11:04pm UTC](https://community.dynatrace.com/t/inquiry-regarding-best-practices-for-getting-started-with-dynatrace/55209 "2026-03-10T23:04:24Z")

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Dears, I hope this message finds you well. I would like to inquire about the recommended best practices for initiating the use of Dynatrace within our technical environment. What are the key steps we should follow to e…

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## [DYNARACE -NOC](https://community.dynatrace.com/t/dynarace-noc/55168)

<div class="topic-metadata">

**Author:** [@NicoleMT](https://community.dynatrace.com/u/NicoleMT)\
**Replies:** 2\
**Last updated:** [March 10, 2026, 4:30pm UTC](https://community.dynatrace.com/t/dynarace-noc/55168 "2026-03-10T16:30:52Z")

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Hello, We have Dynatrace in place to monitor our core banking system. Recently, we performed a core system change and would like to evaluate additional monitoring capabilities. Is it possible to build a NOC using Dynat…

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## [Low disk space](https://community.dynatrace.com/t/low-disk-space/38046)

<div class="topic-metadata">

**Author:** [@Vikas\_g1997](https://community.dynatrace.com/u/Vikas_g1997)\
**Replies:** 2\
**Last updated:** [March 10, 2026, 9:59am UTC](https://community.dynatrace.com/t/low-disk-space/38046 "2026-03-10T09:59:29Z")

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Hi Team, Is there any formula on how disk usage is captured in dynatrace. we have received an alert for low disk space but as confirmed by the customer the H drive is free for more than 50% on the server.

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## [External API Monitoring](https://community.dynatrace.com/t/external-api-monitoring/41299)

<div class="topic-metadata">

**Author:** [@cskumar](https://community.dynatrace.com/u/cskumar)\
**Replies:** 4\
**Last updated:** [March 10, 2026, 5:30am UTC](https://community.dynatrace.com/t/external-api-monitoring/41299 "2026-03-10T05:30:34Z")

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Hi Team, Can we measure the performance of the API which is deployed in external banking network from the Dynatrace environment. This API is being used by one of the API which is already in Dynatrace monitoring. Than…

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## [How to merged database](https://community.dynatrace.com/t/how-to-merged-database/21342)

<div class="topic-metadata">

**Author:** [@andra\_nosa](https://community.dynatrace.com/u/andra_nosa)\
**Replies:** 2\
**Last updated:** [March 6, 2026, 8:32pm UTC](https://community.dynatrace.com/t/how-to-merged-database/21342 "2026-03-06T20:32:51Z")

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Hi Guys, I have question how to merged databases, because we have databases and split 3 databases with condition same IP Thanks,

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## [Logrotate os service monitoring](https://community.dynatrace.com/t/logrotate-os-service-monitoring/55184)

<div class="topic-metadata">

**Author:** [@mizso74](https://community.dynatrace.com/u/mizso74)\
**Replies:** 0\
**Last updated:** [March 4, 2026, 5:06pm UTC](https://community.dynatrace.com/t/logrotate-os-service-monitoring/55184 "2026-03-04T17:06:39Z")

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Hi Folks, Is it possible to monitor os services which ones are not in the /etc/systemd/system? Is it possible to monitor os service which ones are in the /usr/lib/systemd/system? Thanks in advance. Best regards, Já…

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## [New to Dynatrace](https://community.dynatrace.com/t/new-to-dynatrace/55174)

<div class="topic-metadata">

**Author:** [@Khejazi](https://community.dynatrace.com/u/Khejazi)\
**Replies:** 4\
**Last updated:** [March 4, 2026, 12:11pm UTC](https://community.dynatrace.com/t/new-to-dynatrace/55174 "2026-03-04T12:11:44Z")

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Hello All, I am new to Dynatrace, I need to practice it and gain more experience on the implementation and administration of Dynatrace. I got the Association Level Cert, and I do have more than 25 years of experience in…

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