Information:

Environment

  • Synthetic Mobile
  • Windows Recorder
Symptoms

Unexpected timeout or user script failures in the test results (usually 0% availability).

Solution

Disable the Flash Playback on the script.

 


Root Cause

Flash playback enabled can cause problems with the Synthetic Monitoring tests for Mobile. The best practice is to keep it disabled. To disable Flash playback, review and follow the steps in the screenshot.