Information:

Environment

  • Web Services API

 

Symptoms

We can see Backbone, Private Last Mile, and Mobile alerts in the Alert Log in the Dynatrace Portal. We cannot see Private Last Mile or Mobile in the API history call. We would like to see the same list of alerts we see in the Portal. How do we do that?

Solution

You could pull Private Last Mile or Mobile alert information through the Alert Management API. Use the latest endpoint and the related methods: GetLMAlertHistory or GetLMAlertStates.

For details, see the help pages Alert Management Web Services API, GetLMAlertHistory, and GetLMAlertStates.