Information:

Environment

  • Dynatrace Classic Portal
  • Synthetic Monitoring Backbone
  • SMS Alerting
Symptoms

Can I change the content of an SMS alert?

Solution

Unlike Alert emails, SMS Alert content is controlled by a static template which is not currently editable. We are working with a new SMS carrier to have an editable API in the future, but this functionality has not yet been implemented into the product - we apologize for any inconvenience.


At this time, SMS Alerts are displayed as the following:

[test name], [step number], [alert type], [alert status], [time stamp]



TestName - FF, Step 1, Sample, Good, Mar 22 2013 08:36PM

Test name = TestName - FF

Step number = 1

Alert type = Sample alert ( Sample alert letting you know it is just a test for the alert functionality but not the actual alert)

Alert status = Good

Time stamp = Mar 22 2013 08:36PM ( in your account Time Zone)