Information:

Environment

  • Dynatrace Portal
  • Account Email Notifications
  • Alerts
Symptoms

I have received a "Test Inactivation Pending" email - what does it mean?


For example:

From: [______@dynatrace.com]
Sent: Friday, September 09, 2015 8:05 PM
To:
Subject: Test Inactivation Pending

============
Test Details
============
Account Name:
Test Name: Test-IE Agent
Test Type: TRANSACTION
Test Frequency: 60 minutes

This test is currently set to EXPIRE on Sep 11, 2015.

No data will be collected for tests that are set to INACTIVE. Tests that remain inactive for more than 30 days will be deleted from the system automatically.

Solution

When a test is configured with an expiration date, the Dynatrace Portal automatically inactivates the test at 00:00:00 GMT on the date specified. The day before the test expires, a Test Inactivation Pending email will be sent to the Primary contact.

The Primary contact is your company's account administrator, as defined by assigning the Account Admin role to the user. This is different from an Account Primary user.

If you need the Primary contact or Account Administrator changed, contact Customer Support to provide the desired contact's first name, last name, email address, and phone number.

 

 

 

 

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