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The plugin uses the APMaaS WSDL Interface to query the following metrics:
First Byte Time
Michael Beemer (firstname.lastname@example.org)
Joe Hoffman v1.3.0 (email@example.com)
2013-4-24 Initial Release
2013-5-2 v1.3.0 Release. Fixed runtime bugs, improved error messaging. Repackaged acccording to plugin guidelines and naming conventions
2015-2-20 Fixed a number of bugs and added a mechanize to handle multiple requests at the same time
In order to utilize this plugin, you must have at least read access to the APMaaS Network and the specified active backbone script.
The polling interval should be the same or longer than the APMaaS script interval
The following screenshot shows a dashboard displaying some of the measures queried by the monitor:
Feel free to contribute any changes on Github
PLM- What would be needed to make this happen? I know that OOTB in BSM, backbone test are the only supported. Is there something preventing from pulling data from PLM and Last Mile Tests?
I had trouble getting a valid response from the Gomez web services when I tried to pull back PLM data. It was something I was going to work on if there was enough interest.
Anyone been working on this? We see an opportunity to leverage this for a situation with PNC.
I can help you would with any issues you have with the plugin. Please respond to this thread or email me directly with any questions.
Any issues with this an dT 5.5? I'm getting this following error...
2014-01-05 17:35:08 WARNING [JavaUtils@New Gomez Script Metrics_0] Unable to find required classes (javax.activation.DataHandler and javax.mail.internet.MimeMultipart). Attachment support is disabled.
2014-01-05 17:35:09 INFO [dynatrace@New Gomez Script Metrics_0] Failed because of a JAXB exception!
2014-01-05 18:03:22 INFO [dynatrace@EasyTravel TXN - 20-Sep-2013 18:16:21 - 2 - FF Agent_0] Failed because of a JAXB exception!
Is this still valid for Dynatrace 6?
We would like to get Backbone single URL test metrics.
Just to add a +1 to the interest around including PLM stats.
I know there is a ton of room for improvement. Honestly, I would like to completely redesign the whole plugin at some point. The Gomez team is putting the finishing touches on a REST interface that should make it significantly easily to get all the information you're looking for. It's my goal to have a fully updated plugin shortly after that's released. Unfortunately, I can't give any ETAs at this time though.
I'm very interested in this as well. We would like to create a Dashboard in dynaTrace that essentially shows Green or Red based on the Alerts we send out from Gomez. For instance, some of our tests send emails if 3 out of 4 nodes fail. So if this happens, we'd like to turn the dashboard entry for that test Red. Other tests, it has to fail on 100% of the nodes. So it varies. Ultimately, I think we'd like the StopLight chart and have it Green for no current failures, Yellow if there's a failure but not to the threshold of alerting, and then Red if it hits our Alert threshold.
We'd also like to see this be a dynamic measure. Setting up a measure for every test within Gomez would become very tedious. So if the plugin could pull all the tests and create a dynamic measure, that would be idea. I could also see value in having a dashboard that shows the tests that are Active verus Inactive. So when a test hits a maintenance window and the test is not active, this is shown on the dashboard.
No problem, I wasn't looking for an ETA, I just wanted to voice my interest. Nice work on a great plugin.
I imported this into a 6.1 server and got the same error as David above. Was there any update to this?
Any ideas as to the cause?
2015-02-18 13:09:33 INFO [APMaaSMetricsMonitor@Test APMaaS Script Metrics_0] Found Script name: http://www.macquarie.com/au - 18-Feb-2015 0:26:42 - 4 - FF Agent2015-02-18 13:09:33 INFO [APMaaSMetricsMonitor@Test APMaaS Script Metrics_0] an error has occured2015-02-18 13:09:33 INFO [APMaaSMetricsMonitor@Test APMaaS Script Metrics_0] Script created correctly2015-02-18 13:09:33 INFO [APMaaSMetricsMonitor@Test APMaaS Script Metrics_0] Failed because of a JAXB exception!
Hi Grant Engelbrecht,
Look for an update tomorrow. I just fixed a couple of issues and added some additional logging. I'll post it as soon as I finish testing.
All good for v6.1 with your latest fix.
Will there be any enhancements for retrieving metric for more 1 BB script at a time?
I don't have any plans to extend a single monitor to poll data about multiple BB scripts at this time. What would the use case be? You can add as many monitors as you want and each one will poll it's own BB script. The latest update should handle the limitation of only being able to have a single session token out at a time. If it notices that a session is already open, it will pause for a random amount of time and try again. It will continue to do this for a couple of attempts before giving up.
Hope this helps.
Mike, any chance you can provide more detail on what the Hosts configuration should look like?
David Jones, the host configuration is more or less a hack. It does nothing in the background but is a required parameter for plugins in dynatrace. Simply fill it in with any host you want.
We're running a 6.1 POC and getting the following error logged:
2015-06-19 16:46:59 INFO [APMaaSMetricsMonitor@New APMaaS Script Metrics_0] Checking the collector for Siebel Prod OpenUI Backbone - FF Agent.xml2015-06-19 16:47:21 SEVERE [APMaaSMetricsMonitor@New APMaaS Script Metrics_0] RemoteException: ; nested exception is: java.net.ConnectException: Connection timed out: connect2015-06-19 16:47:21 INFO [APMaaSMetricsMonitor@New APMaaS Script Metrics_0] an error has occured
This plugin has proved its usefulness during another recent POC. Thanks.
Does the collector you're using have access to the internet? Try to run the plugin from a different collector if possible.
Please let me know if you're still having issues and I'll take a look.
I was told by the customer the Collector has access to the internet – I will verify and follow-up with you. Thx.
Greg, Make sure it is using the correct collector. I recently ran into an issue where we installed the plugin and were getting results like you described. Turned out their were multiple collectors and we had not selected the correct one.
Script name with spaces - No data polled
While playing with this plugin, i found that if the gomez script name contains space, there will be no data showing in dynatrace, if i change the script name to not contain space, then data comes in. Can anyone confirm this?
Is this still occurring for you? I believe this is due to the Collector being Linux and the plugin therefore creating a "script name.xml" file on the collector host to track and parse the test results. Since Linux obviously doesn't like spaces, I believe it is presenting issues within the plugin.
Michael Beemer - Can you please confirm this is the case? Also, any chance on getting a solution implemented so that the plugin will work on Linux collectors? Unfortunately, despite the web dashboard and new integration, AppMon still doesn't contain custom measures for Synthetic tests availability.
I am having issues with this plugin. I have confirmed that Synthetic Monitoring is properly enabled in the dynaTrace Client, and the APMaaS Script Metrics plugin is active and configured, but I am still not seeing the APMaaS Script Metrics options under System Monitoring when trying to create a measure for charting. Is there anything else I need to configure to get this working?
Have you configured the monitor under your system profile? This plugin works independently of the Synthetic Monitoring integration within dynaTrace. You should be able to test your configuration to make sure it's able to pull back data.
That was my missing piece, thanks!
Hi Michael, hope you are well.
I've got this plugin up and working now (had to make some tweaks to make the call through a proxy), however I just want to confirm my thinking on a couple of things around dashboarding.....(I know you said metrics will never tie up exactly, but I want to make sure I'm as close as possible)
Presume I have a Gomez BB/Ops dashboard setup, and my time filter is set to one hour. The dashboard alerts if the availability drops below 90% (allowing for a single failure in a one hour rolling window before triggering an alert).
What is the best way to create a similar dashboard using your plugin?
Chart availability as a meter / alert chart, but set the timeframe and data resolution to one hour? - I seem to get odd results when doing this.
E.G. if i have resolution set to 1hour, i will see 100% availability, with the same time range if i change the resolution to 15minutes i can see 87.5%, change to 1minute and i see 85.71%
Looking in Gomez the actual availability over the last hour is 91.67 and only one test has failed.
Should I actually be setting the polling interval to one hour - thus getting a full hour of data to base an availability calculation from? - Doing this makes it to slow to alert on in production though.
Thanks in advance.
It's best to run the monitor at the same interval as your tests. I say that the data may be different than what you see in the portal simply based on timing. For example, the monitor could be pulling data in right before a few test locations report their test status.
I would assume based on your comments above that the reason you're seeing seemingly invalid data is because of the charts default aggregation. Double check that you're reporting the average and not last.
Any chance you could share your updated version with proxy support?
Happy to share but my only word of warning is that my version is now heavily customised for my use case (the data is not even collected / aggregated in the same way as the original plugin).
I think Mike has recently created a new version of the plugin which is probably worth trying out before you look at mine. - From looking at his commits, it seems he has also added proxy support
If you do want to check mine, it is here: https://github.com/smc87/Dynatrace-APMaaS-Metrics-Grabber-Plugin
But like i say.... very specfic to my use case at the minute (we use it for realtime alerting of issues with gomez scripts and then forward the event via snmp to our alert presentation system).
Thanks for that, I'll have a play around with the polling interval. I am definitely charting average.I wonder if the issue is that more than one test has been pulled back in some of the polling intervals.
Shoot me an email if you're still having trouble. It should be a fairly easy fix.
Fantastic plugin, thank you for developing this! What are the chances of you adding response time by step to the measure results?
P.S. Let me know if you want me to be a beta tester for any early releases you're working on for this!
+1 for retrieval of PLM stats!
And of course, great work on the plugin Mike!
It would be great to have Synthetic Alerts added to the Grabber - I know its been mentioned before but just thought I'd add another comment to nudge the effort.
Does the grabber support last mile synthetic transactions? that is the only type of ST which we run at Raymond James.
Thanks for updating the plugin to support last mile tests! I'm currently in the process of implementing this at multiple sites.
Hopefully a quick question, does the plugin support pulling data from Benchmark Tests? I'm currently getting "Unexpected Error" within the new plugin and "Script Not Found" errors within the old APMaaS plugin when trying to load data from Benchmark scripts. Based on these messages, it appears that the script may need to be owned by the account in order for metrics to be retrieved, is that correct.
Just let me know, thanks again!
Yes, you need to own the test.
I am using Dynatrace 6.2.5 with the APMSaaS Script plugin 1.4.5. We have 5 scripts running 1 minute apart from each other. They are frequently and randomly failing. I have set the debug logging to finer and I see the following error in the log:
2016-02-29 13:48:00 FINE [ContextFactory@P DWIP Payment Center - FF Agent_1] Property com.sun.xml.internal.bind.XmlAccessorFactoryis not active. Using JAXB's implementation2016-02-29 13:49:00 FINE [ContextFactory@P DWIP Sign In - FF Agent_1] Previous message was repeated 5 times.
I tried deleting the corresponding XML files on the collector, they were recreated on the next run, but the issue is still occurring. The XML looks like the following. Just making sure this is how it should look:
<?xml version="1.0" encoding="UTF-8" standalone="true"?>-<config><scriptName>P DWIP Billing and Payments - FF Agent</scriptName><scriptId>22361245</scriptId><transactionType>TRANSACTION</transactionType><runtime>2016-02-29 19:27:05</runtime></config>
Does anyone have any idea why this would occur? Thank you very much for your help.
Tom Davison, could you send me an email regarding this issue? My email is firstname.lastname@example.org.