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This is the page with the old comments for Demo Applications - easyTravel

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Comments have been closed on this page. Please use AppMon & UEM Open Q & A forum for questions.

 

 

  1. Anonymous (login to see details)

    1. Anonymous (login to see details)

      Hi Laurent. Tapping the Apple logo didn't do anything for me either, even after I installed the certificate and set the IP address manually. To get it working, I had to hold down on the Apple logo until a shortcut menu popped up that looked like the this screenshot: IMG_0195.PNG. Then I tapped "Open in Appstore" and it finally prompted me to install the app.

      Hope this helps!

      Jacob Payne

       

      1. Anonymous (login to see details)

        Did you try the hint form the Troubleshooting section on this page for "iOS easyTravel App does not install"? This deals with problems caused by virtual network interfaces from e.g. VMWare. Are you using the latest easyTravel version? If it is older than one year then the certificate needed to install the App is expired, as the enterprise distribution provisioning profiles can not be created for a longer timeframe...

        1. Anonymous (login to see details)

          Hi,

          that's what I started with. I'm using easytravel release 2.0.0.1665 locally.

          Again, I can't get it to work even from an Ipad (iOS 8) accessing http://easytravel.demo.compuware.com:8080

          Note : a few minutes after I tried to "Open in the AppStore" from the context menu on the iPad, I got this message : "Impossible to connect to 12.107.189.225". Would it be related ?

          --

          Laurent IZAC

          1. Anonymous (login to see details)

            Hi Laurent,

            If you look in the following folder:

            C:\Program Files (x86)\dynaTrace\easyTravel\apache2.2\htdocs\blog\wp-content\themes\ari\apps

            You will find the iOS app as a file and you can install it with iTunes. That works for me. Via browser doesn't work for me neither.

            Chris

          2. Anonymous (login to see details)

            I think I found the reason for the problem - at least for the public demo server. The SSL certificate is only issued for the compuware network (172.x.*.*) and private networks of range 192.168.*.* and 10.*.*.*

            easytravel.demo.compuware.com (12.107.189.221) does not work with this, I will report that as a bug.

            If you are using a host with IP settings outside those ranges, you would need install a SSL certificate matching your host to allow https communication which is mandatory for app download since iOS 7.1.

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    1. Anonymous (login to see details)

      You are not running out of disk-space by any chance? Otherwise I would probably try to run it as non-root as this is how we usually deploy it.

      Thanks... Dominik.

  27. Anonymous (login to see details)

    Has anyone run into this issue with Cassandra,

    May not be enough replicas present to handle consistency level.

    How do you go about resetting the Cassandra nodes?

    --------------------------------

    Update: I figured out where the cassandra data was being stored --> under easytravel in the users folder. in my case C:\Users\dmajmy0\.dynaTrace\easyTravel 2.0.0\easyTravel\database  Then you will see folders for node1, node2 etc...
    you can remove these directories and Cassandra will function properly again.  

    It would appear one of the nodes got corrupted and was causing the errors.

  28. Anonymous (login to see details)

    When I run the SmallMemoryLeak, there does not seem to be any discernable leak taking place. I've run for >30minutes and heap has not grown.

    But  when I run the MediumMemoryLeak, it leaks very fast to an OOM condition in less than 2 minutes.  Not very useful for exploring growth patterns.
    Is there any way to control the rate of leakage like we had with GoSpace?

    Do we know if the SmallMemoryLeak really leaks?

    1. Anonymous (login to see details)

      Hi,

      I looked at SmallMemoryLeak problem pattern and can confirm that it is working, but very slowly. You can observe that number of objects com.dynatrace.easytravel.jpa.business.Location is growing constantly with this problem pattern enabled.

      As for MediumMemoryLeak: there is no simple way to configure how fast memory is leaking. But you can increase BusinessBackend memory (by modifying config.backendJavaopts=-Xmx64m configuration option) to delay the OOM.

       

  29. Anonymous (login to see details)

    Yes you are right, if you monitor the Location objects, you see the slowly increasing count.   I was more interested in being able to show a heap growth in a 'reasonable' period of time.     I guess the Slow leak isn't practical for classroom environment as it takes too long to show the problem when monitoring the heap.

    Thanks Guys,  This will work for me, i just gotta adjust how I approach it.

    Can I suggest that the Medium leak slow down a bit so that it happens over a 10-20 minute period without having to adjust the default MX?

    Use Case: Trying to teach Memory Diagnostics class and have the class learn the initial step of observing a problem by monitoring the heap, but without running into OOM complications so fast.  I believe encountering OOM in about 20 minutes with default memory settings is a good timeline.

  30. Anonymous (login to see details)

    Hi,

    I'm wondering if the EasyTravel mainframe setup has changed from 5.5 to 5.6.   I used to be able to make setting changes to the file EasyTravelConfig.properities - to pass my MQ queue names, the channel listener port, etc.     I don't see this file anymore.

    Can you point me towards the right direction?

     

    Thanks,

    Jim

    1. Anonymous (login to see details)

      No change there, the file should still be available at <install-dir>\resources\easyTravelConfig.properties

      You can also put the changes into a file C:\users\<username>\easyTravel\easyTravel 2.0.0\config\easyTravelLocal.properties to override the default values persistently across uninstall/install of easyTravel.

      1. Anonymous (login to see details)

         

        Thanks Dominic - you were right.   I was looking in the wrong place.

  31. Anonymous (login to see details)

    Is the easyTravel Demo License for March 2014 available?

    1. Anonymous (login to see details)

      Hi, we have now uploaded a new license file and linked it above.

      Thanks for the note... Dominik.

      1. Anonymous (login to see details)

        Hi ,

        Is the new easyTravel Demo License file that support dotNet agents?

        Regards

        Dej,

  32. Anonymous (login to see details)

    Thank you!

    David

  33. Anonymous (login to see details)

    Hi, anyone knows where to configure easyTravel agent mapping? I updated to latest easyTravel for dt5.6, and the Web Server tier and Host tier show "agent did not match system profile". By default, easyTravel has Web Server tier with name dtwsagent and WebServer_easyTravel. Host tier with name host  1.png2.png

    1. Anonymous (login to see details)

      Which Agent-Name does it show for these in the Agent Overview?

      1. Anonymous (login to see details)

        Webserver shows "dtwsagent[Apache 2.2]@win-5ja2:0", host shows "host@win-5ja2:1636" 

        1. Anonymous (login to see details)

          In this case you probably installed the easyTravel system profile after these windows services were started (becuase they start at OS launch). So - just restart the two windows services I mentioned below and this should be resolved

          1. Anonymous (login to see details)

            Restarting the two services makes it work. Thank you very much!

  34. Anonymous (login to see details)

    Yu - this name is not specified by easyTravel - it is picked from your dynaTrace Web Server config file (dtwsagent.ini) and Host Monitoring agent (dthostagent.ini). So - you need to make sure to modify these files which you find in your agent installatin directory and put the right names in there, e.g: dtwsagent (which is default) and host (which is default). Then restart your Windows Services called "dynaTrace Web SErver Agent" and "dynaTrace Host AGent"

    That will do the trick

    1. Anonymous (login to see details)

       Additional exploration here, I thought about where easyTravel injects JVM arguments, and figured this is unique to our demo application. It doesn't instrument JVM arguments but with a method call "config.backendSystemProfile=BusinessBackend_easyTravel" specified in the file easyTravelConfig.properties under directory <easyTrave Home>\resources. This might be helpful to those who are new to easyTravel like me.

       

      1. Anonymous (login to see details)

        Hi Yu.

        easyTravel actually does inject the agent via JVM Command Line paramters - because that is the only way we can inject a JavaAgent. The easyTravel Console that you use to launch the easyTravel components (frontend, backend, ...) will read these property files and based on these values constructs the JVM Command Line Arguments.

        So - yes - it is unique to easyTravel - but - we still use the same mechanism. If you move the mouse over e.g: Busineses Backend once it is launched you will see the full command line for that process in the tooltip. There you will find the -agentpath command option

        Hope this explains better how easyTravel works. easyTravel is a sample, demo and training app and we wanted to make it as easy as possible to get people to see PurePaths. Thats why we auto-inject the agents for those components that we launch from the easyTravel Console. The only thing we cannot control is things like the values in dtwsagent.ini.

        Andi

  35. Anonymous (login to see details)

    Hello,

    Does the Easy Travel Demo Licence come with UEM license? I thought it was supposed to but we're having issues. After we applied the licence under "Remaining volume(visits)" it says: 0(100 % of recurring volume used) - GRACE.

    Thanks!

     

     

  36. Anonymous (login to see details)

    Hi Jarryd,

    I just loaded easyTravel 5.6 and the license over the weekend.  To my disappointment I found it did not come with UEM visits.  However, if you look at the license volume button, there is also a trial UEM volume license to the right of it for Dynatrace.  I believe to use it though you need to first request the temp volume voucher from Compuware.   Because regardless of easyTravel that button seemed to work only when I was allocated the temp license first.  That was my experience, I may prove to be wrong.

    Thanks,

    David

     

  37. Anonymous (login to see details)

    The license linked above should include 100k UEM visits, maybe it is already used up in your installation?

    You can check in the dynaTrace Server Settings under "License"

    Dominik.

  38. Anonymous (login to see details)

    Hi,

    i want to figure out how to configure Loadtests in dynaTrace.
    Unfortunately the Test Scenario Load Test Recording fails, because a file is missing: 

    2014-04-11 16:20:29 Ant     WARNING [StartDummyJUnit] java.io.FileNotFoundException: C:\Users\rootuser\.dynaTrace\easyTravel 2.0.0\easyTravel\tests\junit\TEST-com.dynatrace.easytravel.spring.StartFrontendTest.xml (Das System kann den angegebenen Pfad nicht finden)

    Can you please provide me a solution to fix this scenario?

    Thanks,

    Raphael 

    1. Anonymous (login to see details)

      Not sure if it will help with the overall problem, but I think it fails here because the directory is not existing and the build does currently not ensure that it is created (we will fix that in the next version), so please ensure that the directory C:\Users\rootuser\.dynaTrace\easyTravel 2.0.0\easyTravel\tests\junit\ exists and then try again, hopefully this will make it work.

      You can also add a

      <mkdir dir="${report}"/>

      to the Ant-target "StartDummyJUnit" in the file <easyTravel-Install/test/runtest.xml" to ensure the directory is created as part of the run.

      Dominik.

  39. Anonymous (login to see details)

    Do we plan to release a 64 bit version for linux?

     

  40. Anonymous (login to see details)

    Hello,

    We just installed easyTravel for dT 6 in a training class.  In the past, the load generator would simulate customers purchasing trips through the Customer Portal App.  The resulting purepath would be orange-booking-finish.jsf.  It appears that the latest version no longer uses that route.  Are we missing something or was this done on purpose?  The exact version of dT is 2.0.0.1488.

    Thank you - Chirag

    1. Anonymous (login to see details)

      Hi Chirag

      Did is this problem get resolved? I know there was some internal email exchange around this. Do we need a new build uploaded to this page?

      1. Anonymous (login to see details)

        Hello Andreas,

        We received a workaround for the time being.  An official fix still needs to be created and uploaded here.

        1. Anonymous (login to see details)

          Hi Chirag, Andreas

          The issue is still in v2.0.0.1502

          what was the workaround provided to you, are you able to share.

          The issue seems to be that the requests are not being sent to localhost or 127.0.0.1 but instead to a FQDN 

          e.g. 

          2014-08-22 12:45:12 Launche INFO    [UemLoadHttpClient] The resource 'http://SYD111974N03.clients.apac.cpwr.corp:8080/services/JourneyService/findJourneys?destination=MiamiBeach&fromDate=1408672800000&toDate=1440208800000' will not be loaded, because the hosting server is not responding

           

        2. Anonymous (login to see details)

          The workaround is to change the following property:

          # Configuration for using FQDN for generated traffic
          config.disableFQDN=true

  41. Anonymous (login to see details)

    I am just starting to use easyTravel - i was able to understand How to run a scenario using the Configurtion GUI, for example I was able to execute the "Running out of Memory" as given in Test tab through the GUI and it works well.

     

  42. Anonymous (login to see details)

    Now the Advanced Topics mentions "Defining Custom Scenarios" - i could not understand How to tweak the xml to run the custom scenario ? The description given there and the xml i have at my cmn - if i want to run something WITHOUT using the Configuration GUI - how to do that by making what changes in the scenarios.xml

    The link below mentions lot of possible scenarios which can help learning - lets say in Memory there are 7 possible situations etc -

    1. How do i enable them in easyTravel ? (The configuration GUI has just 3-4 overall scenarios i suppose which can work by simple click ?
    2. Then i can diagnose them using Dynatrace etc

    Available easyTravel Problem Patterns#Group-Problems


  43. Anonymous (login to see details)

    Is there  a 64 bit version of the latest easytravel? I am using Windows server 2012 R2 and from the "easyTravel.net on IIS 7.5" article, it mentioned need to use 64bit version of easyttravel. 

  44. Anonymous (login to see details)

    Hi,

     

    At the moment you get in the mobile app a HTTP error when trying to book a journey. Is this something we can solve?

     

    Kind regards,

     

    Chris

  45. Anonymous (login to see details)

     

    Hi,

    I have installed easytravel 2x and "dynatrace 6 1" in AWS windows. I want to use this for demo n training for my team. I m able to run everything locally.  I would like to access easytravel from different machine so that team can create their own selenium/jmeter scripts n run test.

    I have allowed inbound traffic to 8081 but it did not work. Is it possible to do so?

    Another Q- where can I find userid/password to login in B2B components

    1. Anonymous (login to see details)

      Hi. The logins are shown on the login page of the B2B frontend. e.g: USername = Personal Travel Inc and password is pti

      As for your deployment question on AWS. Yes - it should be no problem to run easyTravel on AWS. I suggest you check the logfiles of easytravel and the console output to see whether there might be some other restrictions on that AWS machine that prevents it from launching correctly. easyTravel itself uses several different ports on the local machine to let the different tiers talk with each other. Maybe your AWS has some restrictions that prevent easytravel from launching correctly

      Andi

  46. Anonymous (login to see details)

    I have a situation where the B2B Frontend and Payment Backend processes will not start using Cassin (not IIS).

    Here's what the log looks like when it starts correctly on my machine:

    2015-01-13 11:26:17 [00000294] info [native] License = license ok;
    2015-01-13 11:26:22 [00000220] info [dotnet] .NET Agent initialized (AppDomain: UltiDevCassinWebServer2.exe[1], CLR Version: 2.0.50727.4927)
    2015-01-13 11:26:22 [00000220] info [dotnet] Agent was started (UltiDevCassinWebServer2.exe)

    Here's what the log looks like when it doesn't start correctly on the customer's machine:

    2015-01-13 11:26:17 [00000294] info [native] License = license ok;
    Process terminated due to stack overflow exception

    Has anyone else encountered this?

  47. Anonymous (login to see details)

    I can see in the comments from 2011 that a request for EasyTravel on MAC OS X. Any progress on this?

    Anyone having a more step-by-step guide on having the Linux version working on MAC?

     

    /Thomas

    1. Anonymous (login to see details)

      Currently only a very basic version of the easyTravel installer for Mac exists with only a small subset of the easyTravel features, which is not ready for public release.

  48. Anonymous (login to see details)

    Hi,

    I have a problem on easyTravel for dynaTrace 6.1.

    I tried to set up easyTravel 6.1, and it was done. But some Agent shows "Agent is not available" with red mark around the Agent wearing glasses.

     Not available Agents: Credit Card Auth(C++), Business Backend(Java),Customer Frontend(Java), Apache Web Server

     

    And I tried installing easyTravel on 2 environment, and both OS were Windows 2012R2, and the same problem happened.

    What can I do?

    Regards, Mai

    1. Anonymous (login to see details)

      In your windows start menu make sure you start the one called "easyTravel Configuration UI". There is also one called "easyTravel Configuration UI - Training". That one will not load our agents.

      1. Anonymous (login to see details)

        Thank you for your quick reply.

        I used both "easyTravel Configuration UI" and "easyTravel Configuration Web UI", but the result was the same.

        And I also tried to install easyTravel on Windows7 with the same .msi file, then it worked.

        And I tried to install easyTravel before or after dynaTrace Server, the result was the same.

        The two (that I couldn't install easyTravel) have Windows 2012R2 in common with each other.

        Is there any other things to try?

      2. Anonymous (login to see details)

        Andi,

         

        We are having the same issue trying to install dynatrace on Windows 2012 Server. We have installed java that didn't have it, even thought dynatrace and easytravel already install the JRE. We get "Could not find agent. No agent found: null, setting....JAVA: []" 

         

        What could be happening? Seems that it is not seeing java.

        1. Anonymous (login to see details)

          By default easyTravel tries to detect the installation directory of the dynatrace agent. If that fails for whatever reason then you can manually specify where the dynatrace agent is installed so that easytravel can correctly construct the -agentpath varaible for Java or the correct entry in the httpd.conf for Apache. You have to open the easyTravel.config.properties file in your easyTravel\resources directory. There you will find an entry called config.agent which is set to auto. Here you simply define the full installation directory to agent.dll. Then restart easytravel and see if that solves your problem

          Andi

          1. Anonymous (login to see details)

            Thank you so much Andi,

            We manage to get all the agents connected except the Apache one. Do you know which httpd.conf file we need to change? There are a few and I am not sure which one is the one we need to change and if so, which file.

             

            Thanks

            1. Anonymous (login to see details)

              You must not change the httpd.conf file on your own as this file gets created by the easytravel launcher app. In the .config file search for config.apacheWebServerAgent. This is also set to "auto" by default. Just define the full path to the agent and try again

              1. Anonymous (login to see details)

                We did change that but we had it between quotes. We took that out and it worked! Thanks Andi

  49. Anonymous (login to see details)

    The php.ini file for the "UEM with PHP" scenario refers directly to the PHP agent library (...\agent\lib\dtphpagent54_ts.dll) rather than the bootstrap agent, and so will not bootstrap a new agent version.

    Should I just change the ini file to refer to the bootstrap agent, or is there some other way of upgrading the agent?

    This is with 6.2.0.1201, in case that matters.

    -- Graeme

    1. Anonymous (login to see details)

      Hi, probably not, likely a remnant because the PHP agent was not bootstrapable in the beginning, I have asked the easyTravel team to take a look.

  50. Anonymous (login to see details)

    Can we create a problem pattern that let's long running easy travel instances appear to have regular traffic patterns.   Something to show daily/business hour traffic increases followed by drop offs during 1-6 in the morning.

  51. Anonymous (login to see details)

    It would be helpful to have an uninstrumented version of EasyTravel for iOS as well as the existing instrumented version.  There's an uninstrumented version for Droid, but not iOS.   This would be used to show clients how easy it is to instrument a iOS mobile app.  Of course the instrumented version shoudl be kept as an example of a richer instrumentation experience beyond the default instrumentation.

     

  52. Anonymous (login to see details)

    Hi,

    is ti possible to start easyTravel from a command-line? I need that for a demo of continuous deployment capabilities...

    Thanks!

    1. Anonymous (login to see details)

      Sure,

      just use the script weblauncher/weblauncher.cmd or weblauncher/weblauncher.sh in the easyTravel installation folder to start up the Web-base version of the easyTravel Console.

      FYI, there is also a REST interfaces for starting a scenario at http://localhost:8094/scenario/start/<scenariogroup>/<scenario> and another one for shutting down easyTravel gracefully at http://localhost:1697/shutdown

      Dominik.

  53. Anonymous (login to see details)

    Hello,

    I am getting the below error

    [dynatrace@ip-172-31-3-242 easytravel-2.0.0]$ ./runEasyTravel.sh
    starting easyTravel
    ===================

    2015-08-11 08:33:40 Launche INFO [Init] -----------------------------------------------------------------------------
    2015-08-11 08:33:40 Launche INFO [Init] easyTravel Demo Application - Copyright (C) 2010-2015 dynaTrace software GmbH
    2015-08-11 08:33:40 Launche INFO [Init] -----------------------------------------------------------------------------
    2015-08-11 08:33:40 Launche INFO [Init] Version: 2.0.0.1840
    2015-08-11 08:33:40 Launche INFO [Init] Build Date: null
    2015-08-11 08:33:40 Launche INFO [Init] Platform: Linux 2.6.32-279.22.1.el6.x86_64, i386
    Exception in thread "main" java.lang.UnsatisfiedLinkError: Could not load SWT library. Reasons:
    no swt-pi-gtk-4427 in java.library.path
    no swt-pi-gtk in java.library.path
    /home/dynatrace/.swt/lib/linux/x86/libswt-pi-gtk-4427.so: libgtk-x11-2.0.so.0: cannot open shared object file: No such file or directory
    Can't load library: /home/dynatrace/.swt/lib/linux/x86/libswt-pi-gtk.so

    at org.eclipse.swt.internal.Library.loadLibrary(Unknown Source)
    at org.eclipse.swt.internal.Library.loadLibrary(Unknown Source)
    at org.eclipse.swt.internal.gtk.OS.<clinit>(Unknown Source)
    at org.eclipse.swt.internal.Converter.wcsToMbcs(Unknown Source)
    at org.eclipse.swt.internal.Converter.wcsToMbcs(Unknown Source)
    at org.eclipse.swt.widgets.Display.<clinit>(Unknown Source)
    at com.dynatrace.easytravel.launcher.SWTSingletonDisplayAdapter.init(SWTSingletonDisplayAdapter.java:33)
    at com.dynatrace.easytravel.launcher.Launcher.run(Launcher.java:186)
    at com.dynatrace.easytravel.launcher.Launcher.main(Launcher.java:164)

     

    But the files are present:

    [dynatrace@ip-172-31-3-242 easytravel-2.0.0]$ cd /home/dynatrace/.swt/lib/linux/x86
    [dynatrace@ip-172-31-3-242 x86]$ ls -latr
    total 900
    drwxrwxr-x 3 dynatrace dynatrace 4096 Aug 11 08:27 ..
    -rwxr-xr-x 1 dynatrace dynatrace 14136 Aug 11 08:27 libswt-gtk-4427.so
    -rwxr-xr-x 1 dynatrace dynatrace 480752 Aug 11 08:27 libswt-pi3-gtk-4427.so
    -rwxr-xr-x 1 dynatrace dynatrace 411284 Aug 11 08:27 libswt-pi-gtk-4427.so



    1. Anonymous (login to see details)

      My guess is that you're missing some required libraries on your Linux box.  Google that error and you'll likely find lots of examples of how to fix.

      http://stackoverflow.com/questions/10165693/eclipse-cannot-load-swt-libraries

       

    2. Anonymous (login to see details)

      There is a simliar discussion going on here where I suggest to launch weblauncher.sh instead of the rich client configuration ui launched via runEasyTravel.sh: Distributing easyTravel across multiple machines

  54. Anonymous (login to see details)

    Hi Andreas,

    I finally installed Easy Travel on Windows since it was easier. The Easy Travel Configuration UI shuts down everytime there is a system reboot. How do I run it as a service? Also, I want the service to run the Standard Production demo version when it automatically restarts.  

    Thanks,

    Keerti

    1. Anonymous (login to see details)

      Hi,

      Running easyTravel as a service is possible only with some third party tools - for example NSSM (https://nssm.cc/).

      To start scenario automatically you can specify group and scenario as parameters to the webalauncher scritp, for example:

      Or you can specify it in the configuration file (<et_install_dir>\resources\easyTravelConfig.properties, or easyTravelLocal.properties in user directory):

  55. Anonymous (login to see details)

    Good day all,

    Do anyone of you know where I can get hold of (download) easyTravel for Dynatrace 4.0? Was it available for this version?

    Please advise

    Thank you

    Francois

    1. Anonymous (login to see details)

      easyTravel is a sample app that should also work with older dynatrace versions. the only thing that will not work is the automatic detection of the dynatrace version and the location of the dynatrace agent installation path. If you want to use easytravel on dt 4 (which by the way is no longer supported) - you can modify the easytravelConfig.properties file and provide the agent installation paths instead of using the "auto" option. After that you should be able to launch easytravel and letting it load the correct agents

    2. Anonymous (login to see details)

      If you run into problems with newer versions (especially the plugin/system profile will not apply to older versions of Dynatrace any more) you can try to download the old version from the history of this page, see e.g. Demo Applications - easyTravel Comments which seems to be the last page that states support for Dynatrace 4.

  56. Anonymous (login to see details)

    Recently I just migrated to the new dell notebook running on windows 8.1 64-bit. I have setup the easytravel to integrate with IIS 8.5 running in windows 8.1. After installation, I when I launched easytravel configurator, it stated it did not detect dotnet frontend and backend running. When I manually tried to browse the two dotnet apps in Internet Information Service Manager, it did not manage to display the page. I have turned on necessary components in IIS in windows 8.1 like the .NET 3.5, 4.5 framework, WCF http activation. But I am still not able to get the easytravel dotnet application to run in windows 8.1. I saw the article on configuring easytravel for IIS 7.5 but it stated one must use easytravel 64bit binary but the latest easytravel installer is only available for 32bit. I supposed it is not applicable anymore for this article. What would be procedure to get the easytravel dotnet application to work with IIS 8.5? 

    1. Anonymous (login to see details)

      Hi,

      Unfortunately eT installer is not working well on the Windows 8.1 and IIS 8.5. The screen below shows all windows features that are needed by .NET components:

      The 32 bit version should work correctly on 64b system.

      1. Anonymous (login to see details)

        I have enabled all of the components required in IIS but the two dotnet apps web page still can not be displayed. Have given up and revert back to use emulated dotnet app. 

        1. Anonymous (login to see details)

          Is there an update to this?  I am looking to get ET working on a Windows 2012 R2 server using IIS 8.5.  Is this planned to be fixed or not?

          1. Anonymous (login to see details)

            Bill,

              It should work on Windows 2012 R2 with IIS 8.5. I only managed to get it work on Windows server 2012 R2 but not Windows 8.1.

            For Windows server 2012 R2, Just have to make sure those IIS and .NET components are installed, as mentioned earlier by Rafal.

          2. Anonymous (login to see details)

            We are working on installer to do those changes automatically. You can also try to register .NET Framework v. 3.5 & WCF services in IIS using following commands:

            We will check if this solution is working on Windows 2012R2 server.

  57. Anonymous (login to see details)

    Hello,

    I am using the Easy Travel UEM scenario. And looks like the volume is exhausted. I am getting "UEM Volume is used up" message. What should I do to get some more volume?

    Thanks,

    Keerti

    1. Anonymous (login to see details)

      You could re-import the license file that is attached to this page

  58. Anonymous (login to see details)

    Hi All, 

    I’m intending to create a demo environment using easytravel to show my customers the Dynatrace working in mainframe zOS/CICS. Before to start, I would like to know:

    - Is It possible run a portion of easytravel on CICS. It's perfect whether Business Backend can make some access in the CICS. If Yes, may I have access to the easytravel source code in cobol and the documentation to do that? 

    - I'm intending to operate with zOS 1.10, CICS TS 3.2 and DB2 V9 in the Hercules or IBM emulator to do that. I've been tested this kind of environment and I know that works well. As a Dynatrace Partner, may I have access to demo licenses for dynatrace mainframe running in this kind of environment? 

    - The last one It is: My goal and challenge is to do that using the CICS TAG and JAVA ADK. I did this work well recently in a POC. 

    Thank you in advance.

    Reginaldo Alves.

  59. Anonymous (login to see details)

    I'm trying to use easyTravel 2.0.0.1840 with IIS on Windows 7 Pro.  I see that when easyTravel starts, it ignores the IIS sites that the installer created and sends traffic to the wrong port.

    I see in the instructions how I can fix this manually, but it appears from the documentation that it should just work.  Do you want to look at it or should I just make the manual change to the configuration.

    -- Graeme

    1. Anonymous (login to see details)

      It should work out of the box on Windows 7. Can you check if .NET applications are installed on the IIS? For B2B front-end please navigate to http://localhost:9000 and for B2B back-end use http://localhost:9010. You can also check if the windows features mentioned earlier are enabled correctly.

      Thanks,

      Rafal Psciuk

      1. Anonymous (login to see details)

        Rafal,

        The front-end is working fine on :9000.  If I go to the back end on :9010 in my browser, I get an odd-looking page telling me that PaymentService is available and that it's using the namespace tempuri.org.  So I guess that's correct?

        What does it mean for .NET applications to be installed on IIS?  I did just re-install IIS after I scrambled it up, so perhaps I left something out.

        What other Windows features do you want me to check?

        -- Graeme

        1. Anonymous (login to see details)

          Hi,

          I misunderstood your problem. It looks that IIS sites are working correctly.

          What port is used in your case?

          Correct ports are:

          For scenarios with Apache: 8999 for .NET traffic and 8079 for Java traffic

          For scenarios without Apache: 9000 for .NET traffic and 8080 for Java traffic

          Thanks,

          Rafal Psciuk

  60. Anonymous (login to see details)

    I uninstalled easyTravel, deleted the directories in both .dynatrace and Program Files (x86) and made sure that there were no web sites defined in IIS.

    I re-installed easyTravel (build 1840) without checking the box for IIS.  I verified that no sites were created in IIS.  I verified using netstat that the ports 8079 and 8080 are not assigned.

    When I start easyTravel, I get the front page running on both port 8079 and 8080.  The easyTravel UI indicates that it is sending traffic to port 8079.

    In the Dynatrace client, I can see traffic as far as Apache, and then nothing.  There are no PPs going to the Java front-end.  I checked the logs for the Java front-end and it seems to have started on port 8080, been told to shutdown, and been unable to release the port.

    I've attached the contents of the log directory.

    Any help is appreciated.

    -- Graeme

    Attachment >>>>> log.zip

    1. Anonymous (login to see details)

      Hi,

      I looked at provided log files and can see that last easyTravel run was between 17:12:51 (start) and 17:49:39 (stop). During that time I can see activity in the business back-end log - that means that it received requests from the  front-end.

      Can you check if you can manually book a journey in the easyTravel? Also can you provide dynatrace agent logs?

      Thanks,

      Rafal Psciuk

      1. Anonymous (login to see details)

        Here are the agent logs, the easyTravel logs and a few screenshots.

        -- Graeme

        easyTravel logs.zip

        agent logs.zip

        et1.png

        et2.png

        et3.png

         

        1. Anonymous (login to see details)

          Hm, very strange, logs look ok, messages seem to reach the BusinessBackend and the CreditCardAuthorization native app, however the following line indicates that no PP was active at that time, we could not read the PP tag for manual sending on to the native App:

          2016-01-11 17:32:46 Busines INFO    [NamedPipeNativeApplication] Tagging.getTagAsString: tag=''

          If the Agent is injected and the System profile configured correctly, these calls should be tagged with a PP irrespectively from where they actually come from.

          So I would do a quick check on the system profile to see if anything is changed there, i.e. maybe some sensors are disabled. Best to remove the easyTravel system profile and re-install the easytravel plugin (only re-install likely won't overwrite the system profile) to have a clean slate there as well. Then restart easyTravel to get the Agents injected with these settings to see if that helps.

          Dominik.

          1. Anonymous (login to see details)

            Wow!  How did you know that?

            I deleted the system profile and reran the plugin and the problem was fixed.

            Fabulous!

            -- Graeme

            1. Anonymous (login to see details)

              Simply by https://en.wikipedia.org/wiki/Diagnosis_of_exclusion, take away what seems to work so what is left is the culprit (smile)

              D.

  61. Anonymous (login to see details)

    Hi,

    I just installed the 6.3 dynaTrace Evaluation edition... Is there a version of easyTravel I can use with version 6.3?

    Thx,

    JB

  62. Anonymous (login to see details)

    easyTravel 2.0.0.1840 seems to work just fine

    1. Anonymous (login to see details)

      Thanks, I'll give it a go.

  63. Anonymous (login to see details)

    I am running 1840 with 6.3. I am having problems with the development team scenarios. The Unit test and Load Test recording doesnt seem to work. Works fine with 6.2

    1. Anonymous (login to see details)

      Hi,

       

      This is due to updated security defaults in the new release of Dynatrace. EasyTravel still carries older version of automation plugins which don't handle SSL certificates properly.

      In order to solve your problem, you’d need to turn off the ‘Accept authentication data only with HTTPS’ option in server settings in “Services” section on the “Management” tab. This will allow the plugins used by easyTravel to authorize using HTTP connection.

       

      Best regards,

      Wiktor Bachnik

      1. Anonymous (login to see details)

        Absolutely right! Thanks a lot! I can go back demoing again (smile)

  64. Anonymous (login to see details)

    Any plans to add NGINX, Node.JS or PHP components into easyTravel for demonstration purposes?

     

     

    1. Anonymous (login to see details)

      I know i replied to you directly but for everyone else that might see this - Node.js Weather app plugin: Node.js resources

       

      Also, Bitnami.com is a great resource for pre-configured stacks, specifically node.js, NGINX, PHP etc... you'll have to do a little bit of configuration and of course install agents but well worth it. Also they are all free! Recently they have been introducing docker images for certain infrastructure and application stacks as well (side note...)

       

  65. Anonymous (login to see details)

    I want to use easytravel to demo the new DatabaseMonitoring.

    I created a VM with a Oracle XE DB on linux instance.

    I added

    config.internalDatabaseEnabled=true
    config.databaseDriver=oracle.jdbc.OracleDriver
    config.databaseUrl=jdbc:oracle:thin:system/[password]@192.168.71.128:1521:XE
    config.databaseUser=system
    config.databasePassword=[password]

    to the easytravel config and I can see the XE DB in the transaction flow but I am getting ORA-00904 STRING: invalid identifier tips errors which kind of looks like something isn’t built correctly in the DB.

    In easytravel config GUI it the “Database Content Creator” fails.

    Have I missed something obvious?

    1. Anonymous (login to see details)

      The ORA- means that a SELECT or INSERT uses a column-name which does not exist.

      Can you provide some logs, ideally a zip of all logfiles from C:\Users\<userid>\.dynaTrace\easyTravel 2.0.0\easyTravel\log so the team can take a look.

      1. Anonymous (login to see details)

        I totally agree. I am not sure if I should have created some DB or if EasyTravel does that on startup? Attaching logfiles. I was looking through them to see if I could find any "initial" problem (like could not create db, but I dont know which one to look in..)

        log.zip

        Thanks!

        1. Anonymous (login to see details)

          Hej Anders, for our internal deployments where we use an external database we set config.internalDatabaseEnabled=false - maybe that affects the creation of tables/data there?

        2. Anonymous (login to see details)

          The following is in the log which sounds like the root-cause:

           

          2016-02-23 18:26:44 Launche WARNING [CreateDatabaseContent] Exception creating or testing sleep procedure: com.dynatrace.easytravel.CreateDatabaseContent createOracleSleepProcedure

          java.sql.SQLException: ORA-06575: Package or function VERIFY_LOCATION is in an invalid state

           

          Copying from a previous response from Rafal for this issue:

           

          The VERIFY_LOCATION procedure is created automatically for Oracle and Derby databases.  This exception is thrown when we are checking if the procedure can be executed. The procedure implementation requires EXECUTE permissions to the DBMS_LOCK package. And I think this is the problem here. Can you check if the user used to connect to the DB has this permission granted?

           

          Can you try to connect to the database with some client and check what will happen if you execute this procedure by calling:

          CALL VERIFY_LOCATION(10)

           

          1. Anonymous (login to see details)

            That was absolutely it. I though that the sys user would have all the access but it didnt. I logged on as sysdba and created  a easytravel user with lots of grant's (including EXECUTE on DBMS_LOCK) and now the "Database Content Creator" worked (and everything else).

            Thanks a lot for extremely quick support. I now have a vmware image with an oracle DB if someone wants it for their demoing. 

            1. Anonymous (login to see details)

              Hi Guys

               

              My content is not getting created as well. Easytravel 2.0.0.2542. There is no data getting populated for the search journey for example. I set up a RDBMS on SQL server. Here is the exception I am seeing in the log.

              2016-11-21 17:24:57 Launche SEVERE  [DatabaseContentCreationProcedure] Setting up the database content failed.: com.dynatrace.easytravel.launcher.procedures.DatabaseContentCreationProcedure run

              javax.persistence.PersistenceException: Unable to build entity manager factory

                  at org.hibernate.jpa.HibernatePersistenceProvider.createEntityManagerFactory(HibernatePersistenceProvider.java:66)

                  at javax.persistence.Persistence.createEntityManagerFactory(Persistence.java:55)

                  at com.dynatrace.easytravel.persistence.JpaDatabaseControllerFactory.createEntityManagerFactory(JpaDatabaseControllerFactory.java:63)

                  at com.dynatrace.easytravel.persistence.SqlDatabase.getBusinessEntityManagerFactory(SqlDatabase.java:69)

                  at com.dynatrace.easytravel.persistence.SqlDatabase.createNewBusinessController(SqlDatabase.java:62)

                  at com.dynatrace.easytravel.CreateDatabaseContent.create(CreateDatabaseContent.java:74)

                  at com.dynatrace.easytravel.persistence.AbstractDatabase.createContents(AbstractDatabase.java:46)

                  at com.dynatrace.easytravel.launcher.procedures.DatabaseContentCreationProcedure.run(DatabaseContentCreationProcedure.java:51)

                  at com.dynatrace.easytravel.launcher.engine.StatefulProcedure.run(StatefulProcedure.java:146)

                  at com.dynatrace.easytravel.launcher.fancy.custom.ProcedureComponent$7.run(ProcedureComponent.java:451)

                  at com.dynatrace.easytravel.launcher.engine.ThreadEngine$BackgroundRunnable.run(ThreadEngine.java:108)

  66. Anonymous (login to see details)

    Hello,
    I didm't remove an old easytravel version correctly. Now when I try to install easytravel version 6.3 it's abort with the error message "This account already exists.".
    Can you tell me what "Account" means so I can remove it to successfully complete the installation.
    Thanks Matthias

    1. Anonymous (login to see details)

      I would guess it's talking about data in the easytravel database, which is embedded in the EasyTravel product.  

      To resolve, i would delete EasyTravel as much as you can from the OS level, then delete the directory under c:/Program Files/Dynatrace/Easytravel/ AND delete c:/users/<username>/.dynatrace/easyTravel 2.0.0/

      Then try to reinstall.

  67. Anonymous (login to see details)

    Hi Joseph,

     thanks for reply. I can install it now. For this I had to delete all registry entries. It was not easy to find all (smile)

     Regards
    Matthias

  68. Anonymous (login to see details)

    Team,

    I'm in the need to update prototype js from 1.7 to (atleast) 1.7.1.

    Could anybody describe how to do it? I'm using latest ET demo app for version 6.3 (2. 2173 / 32 bit Windows).

    In general:

    I have to configure a demo sandbox for Partners, so I'd also include some 3rd Party libraries embedded into et demo landing page.

    I.e. this one (tracker.js) collides with prototype 1.7

    <script type="text/javascript">/*<![CDATA[*/ (function(u, t, c, s, r) { !t[c] && (t[c] = { projectId: '56e6a2720c4ba908936cae24'}) && (r = u.createElement(s)) && (r.src = 'https://mobile.usabilitytools.com/recorder/tracker/tracker.js') && (u.head.appendChild(r)); })(document, window, 'UsabilityTools Session Recording', 'script'); /*]]>*/</script>

    Thank you in advance for any suggestions.

    Regards,

    Slawek

  69. Anonymous (login to see details)

    Are there demo scripts associated with the various demo scenarios and problem patterns?

    1. Anonymous (login to see details)

      Could you please clarify exactly what you are looking for? What role would these scripts play?

      1. Anonymous (login to see details)

        Hi Rafal, I am interested in demo scripts for sales purposes.  EasyTravel provides a very rich environment to explore and demonstrate Dynatrace capabilities.  So I'm interested in building a catalog of some common demos that we deliver to our customers.

  70. Anonymous (login to see details)

    Hello,
    In order to get easyTravel to work under Linux (AppMon server on same Linux machine), one would need to change the following agent settings as "auto" does not work

    <easyTravel-root-install-dir>/resources/easyTravelConfig.properties

     

    Can this piece of information be added to the following part in the installation instructions on top of this page? I think this would be beneficial for Linux users.

    To configure used agent and server host/ports edit C:\Program Files (x86)\dynaTrace\easyTravel\resources\easyTravelConfig.properties.

    Best regards
    Tomislav

    1. Anonymous (login to see details)

      Please note that this should only be necessary if you are not installing into the default locations, i.e. C:\Program Files (x86) or C:\Program Files on Windows and on Linux the same top-level directory as AppMon, e.g. both installed in /opt should work out of the box. This is what the "auto" setting is for to avoid this additional configuration step in almost all cases.

      If this does not work when installed this way there seems to be a problem with the lookup logic which then should be fixed.

  71. Anonymous (login to see details)

    The easyTravel Demo Licence expired today.  Can a new one be posted please?

    1. Anonymous (login to see details)

      Hi Dave. Just an FYI. The Dynatrace Free Trial License would also work well for easyTravel. I pinged the team to update the easyTravel license but wanted to make sure that you are also aware of the free trial / personal license. 

      1. Anonymous (login to see details)

        Hi Andi,

        I tend to hold back on using my free trial license to conserve visits...

        Thanks,

        dave

        1. Anonymous (login to see details)

          An updated license is available now.

          Enjoy!

  72. Anonymous (login to see details)

    Hi,

    I am using easyTravel 6.2 and my license expired. I see that a 6.3 license is attached to this page. Can someone please provide me 6.2 license? Thanks a lot.

    Regards,

    Keerti

    1. Anonymous (login to see details)

      That license should work for 6.2 as well. have you tried?

  73. Anonymous (login to see details)

    Hi Team,

    After installing easy travel 6.3.we are getting some error like if you have installed dot net process form IIS ultidevcassini process is required.

    1. Anonymous (login to see details)

      Can you provide some more error details? What is the actual error message?

  74. Anonymous (login to see details)

    Hi everybody,

     

    is the source code of the Android Mobile App available? It would be nice to use that to test the manual instrumentation!

     

    Thank you,

  75. Anonymous (login to see details)

    Hello,

    Is there a version of EasyTravel available for 6.5 EAP3? It would be really nice if the EAP download page had a link to download a version of EasyTravel for each build so we can evaluate it using EasyTravel.  Unless I am mistaken, it is pretty challenging to get older versions of EasyTravel to work fully with newer versions of DT.  The main issue I run into is the mobile ADK traffic works for UEM, but none of the other traffic works for UEM.  If anyone knows a good workaround for that, let me know please. 

    Thanks,

    dave

    1. Anonymous (login to see details)

      Hi Dave,

      A new version of the easyTravel will be uploaded at the beginning of next week.

      1. Anonymous (login to see details)

        Hi Rafal,

        That is great to hear!  In the meantime, I found that configuring UEM to inject version 6.3.5.1050 allows it work correctly with DT 6.5...

        Thanks!

        dave

  76. Anonymous (login to see details)

    Working with a customer who has a corporate policy to white-list any executable installation files that are signed by dynatrace. The product installation files work great but for training we noticed that the ET, even the updated 6.5 EAP release, are still signed with Compuware. Any chance we can have that updated?

    Thank you for the assistance.

  77. Anonymous (login to see details)

    Actually, the 6.5 version is partially signed as Dynatrace, but there is some stuff related to the publisher and cert that is missing. From the customer:

    1. Anonymous (login to see details)

      Hi,

      I have asked the development team to take a look, hopefully this can be improved easily by setting some additional properties when building the install files.

      Dominik.

  78. Anonymous (login to see details)

    I install multiple versions of EasyTravel and toggle between them so I can work with multiple versions of Dynatrace.  This worked great until the 6.5 EAP build of EasyTravel, which expects a different version of a Cassini DLL in the GAC.  Is there any way we can have an installer that will add both the old and new versions of Cassini DLLs to the GAC so we can toggle between versions without an uninstall/reinstall of the entire EasyTravel application?

    1. Anonymous (login to see details)

      Dave, I think that 64 bit installer is a problem. Please download 32 bit version from here: https://s3.amazonaws.com/easytravel/dT65/dynatrace-easytravel-windows-x86-2.0.0.2448.msi. It should have the same .dll as previous one.

      1. Anonymous (login to see details)

        Hi Rafl,

        That seems to fix my problem, thanks!

        dave

  79. Anonymous (login to see details)

    Hello,

    I'm running AppMon 6.5.0.1222 with easyTravel 2.0.0.2448. No data is appearing on the WebUI's Business Analytics dashboard. The client is showing visit activity and the other WebUI dashboards are behaving fine. 

    Thoughts?

    Kevin

    1. Anonymous (login to see details)

      Ok, it appears as though the Business Analytics dashboard in the WebUi does not like the internal Derby database as a Performance Warehouse. I installed Postgres and used that as the PW and now the data is showing up for this dashboard.

      1. Anonymous (login to see details)

        HI Kevin,

        it also seems that you are running a very old 6.5 EAP build. Please upgrade to the latest EAP version.

        Thorsten

  80. Anonymous (login to see details)

    How to add an UEM volume once the UEM volume is used up? Is there a separate UEM volume available?

     

    Abhaya

    1. Anonymous (login to see details)

      That depends on which key you are using.  If you're using a temp key that came with EasyTravel, then just reinstall that temp key.  Otherwise you'll need to talk to whomever gave you the key you're using.

      1. Anonymous (login to see details)

        I am using the license key 201605031059 (Easytravel Demo license on the Dynatrace website). I tried reinstalling the license after deactivating it. But, it did not help. 

        I see the following message:

        UEM volume is used up:

        Remaining UEM volume: 0 visits - GRACE

        No consumption volume is available.

        1. Anonymous (login to see details)

          Can you uninstall/reinstall Dynatrace easily?

          1. Anonymous (login to see details)

            I tried uninstalling and reinstalling Easytravel. However, I see the same message.

            UEM volume is used up:

            Remaining UEM volume: 0 visits - GRACE

            1. Anonymous (login to see details)

              You could also use your personal license if it is not otherwise in use and your easytravel is on the same machine as the server.

  81. Anonymous (login to see details)

    I wan't to use a demo dynatace instance with easytravel on a hosted server in the cloud (digitalocean).

    The dt server works fine but I can't get the easytravel configuration webinterface to work, it is not responding on port 8094. netstat also shows nothing listening on this port.

    I modified the startDistributed.sh: WEBLAUNCHER=<ip of server>.

    This works fine in our local environment with windows machines, where the web interface is then accessible from other machines. On the linux cloud server however, this does not work.

    Is there another way to get easytravel to start with the configuration web ui availible on the external IP?

    The server is headless so I can't use the java gui.

    1. Anonymous (login to see details)

      If it is single host easyTravel deployment, you should use weblauncher.sh script in easytravel-2.0.0-x64/weblauncher directory, to start it. If ports are available from the outside it should work (it works on Amazon EC2 instances). You can also look at the weblauncher log: <user_home>/.dynaTrace/easyTravel\ 2.0.0/easyTravel/log/WebLauncher_0-0.log if it is still not working.

      1. Anonymous (login to see details)

        I tried the weblauncher.sh and it is still not working. I can't find anything critical in the weblaucher log though.

        Here is the log from one start, the firefox error is to be expected as it's a headless server:

         

        2016-09-23 10:28:42 WebLaun INFO    [Init]         -----------------------------------------------------------------------------
        2016-09-23 10:28:42 WebLaun INFO    [Init]         easyTravel Demo Application - Copyright (C) 2010-2016 dynaTrace software GmbH
        2016-09-23 10:28:42 WebLaun INFO    [Init]         -----------------------------------------------------------------------------
        2016-09-23 10:28:42 WebLaun INFO    [Init]         Version: 2.0.0.2173
        2016-09-23 10:28:42 WebLaun INFO    [Init]         Build Date: null
        2016-09-23 10:28:42 WebLaun INFO    [Init]         Platform: Linux 4.4.0-38-generic, amd64
        2016-09-23 10:28:42 WebLaun INFO    [Tomcat7Starter] Directory does not exist: /opt/easytravel/weblauncher/tomcat
        2016-09-23 10:28:42 WebLaun INFO    [Tomcat7Starter] starting from webDir=/root/.dynaTrace/easyTravel 2.0.0/easyTravel/tmp/webapp, tomcatDir=/opt/easytravel/weblauncher/tomcat, workDir=/root/.dynaTrace/easyTravel 2.0.0/easyTravel/tmp/8094
        2016-09-23 10:28:42 WebLaun WARNING [PluginFinder] Specified classpath directory 'C:\Program Files\IBM\WebSphere MQ\java\lib' not found or is not a directory.
        2016-09-23 10:28:42 WebLaun INFO    [Tomcat7Starter] Listen to shutdown command at port 8095
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/javaee_6.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/web-app_3_0.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/web-common_3_0.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/web-fragment_3_0.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/javaee_web_services_1_2.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/javaee_web_services_1_3.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/javaee_web_services_client_1_3.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/javaee_6.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/web-app_3_0.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/web-common_3_0.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/web-fragment_3_0.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/javaee_web_services_1_2.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/javaee_web_services_1_3.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/javaee_web_services_client_1_3.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/javaee_6.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/web-app_3_0.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/web-common_3_0.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/web-fragment_3_0.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/javaee_web_services_1_2.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/javaee_web_services_1_3.xsd
        2016-09-23 10:28:43 WebLaun WARNING [DigesterFactory] Could not get url for /javax/servlet/resources/javaee_web_services_client_1_3.xsd
        2016-09-23 10:35:16 WebLaun INFO    [Tomcat7Starter] Disabling persisting to file: SESSIONS.ser
        2016-09-23 10:35:16 WebLaun INFO    [Tomcat7Starter] Tomcat instance will not be registered in the spring contex.
        2016-09-23 10:35:16 WebLaun INFO    [Init]         -----------------------------------------------------------------------------
        2016-09-23 10:35:16 WebLaun INFO    [Init]         easyTravel Demo Application - Copyright (C) 2010-2016 dynaTrace software GmbH
        2016-09-23 10:35:16 WebLaun INFO    [Init]         -----------------------------------------------------------------------------
        2016-09-23 10:35:16 WebLaun INFO    [Init]         Version: 2.0.0.2173
        2016-09-23 10:35:16 WebLaun INFO    [Init]         Build Date: null
        2016-09-23 10:35:16 WebLaun INFO    [Init]         Platform: Linux 4.4.0-38-generic, amd64
        2016-09-23 10:35:18 WebLaun WARNING [DocumentStarter] Exception occurred while opening URL: http://localhost:8094/: com.dynatrace.easytravel.launcher.misc.DocumentStarter openURL
        java.io.IOException: Cannot run program "firefox": error=2, No such file or directory
                at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048)
                at java.lang.Runtime.exec(Runtime.java:620)
                at java.lang.Runtime.exec(Runtime.java:450)
                at java.lang.Runtime.exec(Runtime.java:347)
                at com.dynatrace.easytravel.launcher.misc.DocumentStarter.openWebBrowser(DocumentStarter.java:192)
                at com.dynatrace.easytravel.launcher.misc.DocumentStarter.openURL(DocumentStarter.java:89)
                at com.dynatrace.easytravel.weblauncher.RunLauncherTomcat.main(RunLauncherTomcat.java:123)
        Caused by: java.io.IOException: error=2, No such file or directory
                at java.lang.UNIXProcess.forkAndExec(Native Method)
                at java.lang.UNIXProcess.<init>(UNIXProcess.java:248)
                at java.lang.ProcessImpl.start(ProcessImpl.java:134)
                at java.lang.ProcessBuilder.start(ProcessBuilder.java:1029)
                ... 6 more
        
        
        
        
        1. Anonymous (login to see details)

          The log looks ok. Strange thing is lack of the port 8094 in netstat result if the process is working ok. 

        2. Anonymous (login to see details)

        3. Anonymous (login to see details)

          I compared this log with a log from normal start and didn't found anything wrong in it. Some more ideas:

          - verify if process is running

          - try to call some REST services provided by weblauncher, by executing curl command ON THIS HOST. For example

          The answer should be 'STOPPED'

          The answer should be 'pong'

  82. Anonymous (login to see details)

    Hi,

    Can you please update the license for 6.5?

    Thanks!

    1. Anonymous (login to see details)

      Hello,

       

      A license for dynaTrace 6.5 would be nice to try it out in our environment.

       

      Many thanks.

      1. Anonymous (login to see details)

        Hi,

        The license has been updated now, see above.

        Dominik.

  83. Anonymous (login to see details)

    I cannot get the new 6.5, 64bit version to use IIS for the .NET processes instead of Cassini. I have re-installed several times. There is an error message in the EventLog saying "The Module DLL C:\Program Files\dynaTrace\dynaTrace 5.6.0\agent\lib\dtagent.dll failed to load". Not sure why it is trying to use 5.6.

    1. Anonymous (login to see details)

      Did you install AppMon into a non-standard location?  ET looks for AppMon agent files in the 'normal' places such as C:\program files\, so you install dT into a nonstandard location (d:\?,   c:\mystuff\) you could end up using old leftover agent files.

  84. Anonymous (login to see details)

    Dear All,

    I am running the latest version of easytravel 2.0.0.2542 with DT 6.5.10. When I start the Load Test Recording scenario the Load test fails. Reason in the log it states Category type load is not correct.

    2017-02-07 18:32:17 Ant     SEVERE  [UnknownElement] Task "DtStartTest" finished with error.: org.apache.tools.ant.UnknownElement realLog

    C:\Program Files\dynaTrace\easyTravel (x64)\test\runtest.xml:357: com.dynatrace.diagnostics.automation.rest.sdk.CommandExecutionException: Error executing REST request: Invalid 'category' parameter value. Expected one of the following: [unit, external, performance, webapi, uidriven], got 'load'

        at com.dynatrace.diagnostics.automation.ant.DtStartTest.execute(DtStartTest.java:80)

        at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:288)

        at sun.reflect.GeneratedMethodAccessor9.invoke(Unknown Source)

    How come and how can I fix this?

    Kind regards,

    Mark

    1. Anonymous (login to see details)

      Hi Mark,

      This an easyTravel's bug. It's no longer necessary to register tests with 'Load' category. See those links for details:
      https://community.dynatrace.com/community/display/DOCDT63/Load+Tests
      https://community.dynatrace.com/community/display/DOCDT63/Capture+Performance+Data+from+Tests

      To fix this replace your runtest.xml (<et_install_dir>\test\runtest.xml) with this file: runtest.xml The change is in the LoadTestTrafficGenerator target.



  85. Anonymous (login to see details)

    Hi,

    I want to use EAP 7.0 DT with the latest ET, but I see no way to get a license.

    There doesn't appear to be an ET license posted on this page and there seems to be no way to create a 7.0 license in eServices...

    Thanks,

    dave

  86. Anonymous (login to see details)

    Dave,  There is 7.0 key available on the APM Demo Environment page.

    Dynatrace Demo Environment (Select the AppMon tab).

    1. Anonymous (login to see details)

      Thanks, Joe!

      I was able to get it working after changing the extension from ".key" to ".lic".

      dave

  87. Anonymous (login to see details)

    I installed Easytravel 6.5 after upgrading our Sandbox Dynatrace server to 6.5 version. Our Sandbox Dynatrace server runs the Easytravel application. I also applied 6.5.12 on the server and collectors and restarted the applications. In spite of that, I am having issues with data in Web Dashboards.

    We were hoping to see the cool transaction flow and other nice features of 6.5. I see some but I see no data in the following out of the box Web dashboards.

     

    Business Analytics

    World Map

    User Analytics

    Transaction flow.

     

    All other dashlets i.e. Visits, Omni-channel, Applications, Purepaths and all Operation dashlets do show correct data. 

    Does anyone know why the above show no data? I opened a Support case but was asked to post it here as they don't support Easytravel issues? We are worried now just before our 6.5 upgrade in QA and Prod because the 6.3 Web Dashboards are heavily used by Business and IT. Businesss Analytics and World Map are 2 key dashboards that work fine in AppMon 6.3. 

    Thanks,

    Abhaya

     

     

     

     

     

     

    1. Anonymous (login to see details)

      Abhaya,  Did you delete your old EasyTravel profile and import the new one from the new EasyTravel App GUI?
      Worth a try,

      -joe Hoffman 

    2. Anonymous (login to see details)

      Hi, as Joe already mentioned, make sure that the new ET profile is imported. This could also be PureLytics related. Are you able to see the TxFlow in the Rich client? Can you see visits/user actions in the rich client? Please check if the PWH is connected? This is the first time that we experience such a weird problem.  

      Thorsten

      1. Anonymous (login to see details)

        I found the support ticket! I will update you when I found the reason.

        1. Anonymous (login to see details)

          Hi, as already stated, I saw in the ticket that the PWH is NOT connected.

          I suggest to reconnect the PWH and restart the Dynatrace server to ensure we avoid any inconsistencies in the PWH connection between the backend and frontend server.

          Please report back if the problem persist (e.g. check in the frontendserver log if this exception appears again after restarting).

          Thorsten

          1. Anonymous (login to see details)

            I have deleted my Easytravel profile and imported the new Easytravel 6.5 profile from here. PWH is conneted. I get all the data in the client including Business TRansactions hotspots but some out of box dashlets in Web dashboard are not getting any data. Only Purepath, Applications, Operations, Visits and Omni channel are working in Web dashboards while transaction flow, business analytics and user analytics return no data. 

            If PWH were not connected, how would it get this data? Also, how are the server health, Incident dashlet, PWH read / write dashlets showing data if PWH is not connected?

             

            In the front-end server log, I do see repeated error messages like this below.

             

            2017-03-28 14:24:10 WARNING [DatabaseCacheStoreManager] unable to obtain SmartAnalyticsEngineStatistics Suppressing this warning for another 60000 ms.
            2017-03-28 14:24:35 WARNING [LightweightMeasureProviderWrapper] Failed to get dynamic measures from repository: com.dynatrace.diagnostics.server.shared.chartprocessing.LightweightMeasureProviderWrapper a:160
            com.dynatrace.diagnostics.server.shared.exceptions.repository.NoConnectionException: The datasource was null: Is ok if dynaTrace Server is shutting down, repository is in shutdown process or repository is currently rebuilding.
            at com.dynatrace.diagnostics.repository.statement.DefaultStatementExecutor.a(SourceFile:75)
            at com.dynatrace.diagnostics.repository.statement.DefaultStatementExecutor.writeOnTransactionalConnection(SourceFile:92)
            at com.dynatrace.diagnostics.repository.util.DefaultMeasureKeyCache.getDynamicMeasuresForMeasure(SourceFile:943)
            at com.dynatrace.diagnostics.repository.AbstractRepositoryAccessor.getDynamicMeasuresForMeasure(SourceFile:929)
            at com.dynatrace.diagnostics.repository.shared.AbstractRepository.getDynamicMeasuresForMeasure(SourceFile:794)
            at com.dynatrace.diagnostics.server.shared.chartprocessing.LightweightMeasureProviderWrapper.a(SourceFile:154)
            at com.dynatrace.diagnostics.server.shared.chartprocessing.LightweightMeasureProviderWrapper.getDynamicMeasuresForMeasure(SourceFile:139)
            at com.dynatrace.diagnostics.server.shared.chartprocessing.DefaultChartProcessor.a(SourceFile:664)
            at com.dynatrace.diagnostics.server.shared.chartprocessing.DefaultChartProcessor.getChartResponse(SourceFile:238)
            at com.dynatrace.diagnostics.server.frontend.charting.FrontendChartSeriesProcessor.getChartResponse(SourceFile:94)
            at com.dynatrace.diagnostics.server.shared.chartprocessing.DelegatingChartProcessor.getChartResponse(SourceFile:98)
            at com.dynatrace.diagnostics.server.shared.chartprocessing.DelegatingChartProcessor.getChartResponse(SourceFile:129)
            at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.BaseChartDataProvider.doChartRequest(BaseChartDataProvider.java:239)
            at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.BaseChartDataProvider.get(BaseChartDataProvider.java:105)
            at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.CachingChartDataProvider.getChartData(CachingChartDataProvider.java:182)
            at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.CachingChartDataProvider.loadChartData(CachingChartDataProvider.java:154)
            at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.CachingChartDataProvider.access$100(CachingChartDataProvider.java:49)
            at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.CachingChartDataProvider$2$1.call(CachingChartDataProvider.java:143)
            at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.CachingChartDataProvider$2$1.call(CachingChartDataProvider.java:139)
            at java.util.concurrent.FutureTask.run(FutureTask.java:266)
            at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
            at java.util.concurrent.FutureTask.run(FutureTask.java:266)
            at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
            at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
            at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
            at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
            at java.lang.Thread.run(Thread.java:745)

             

             

    3. Anonymous (login to see details)

      Hello Abhaya,

      I think the issue has nothing to do with EasyTravel. The issue is more to do wth how Dynatrace works. Web Dashboards uses Performance Warehouse, were as lots of dashlets in the Dynatrace Client retrieves it from the PurePaths stored on disk.

      I have seen in the past as well that the Web Dashboards were empty and found out my Performance Warehouse was not connected.

      Can you check you have a performance warehouse connected and that it has data in the Performance Warehouse, simply create a cart with the measure PurePath Response time and see if you have data for more then 6 hour. If you have only 1 hour data that is then stored in Memory.

      Then the solution is to configure a performance warehouse and wait for 10 minutes or so to confirm that the data is really put into the Performance Warehouse. Check now the web dashboards.

      Kind regards,

      Mark

      1. Anonymous (login to see details)

        PWH is connected. Otherwise, how do I get data in the Business Transaction Hotspots dashlet? I have disconnected it, reconnected it and restarted the front-end and back-end services multiple times with no result. Please note that all of this data - Transaction Flow, Business Analytics, World Map data is available in the thick client. Even in Web Dashboards as I stated above, I do see Purepath data, Visits data, Application and Process data and Omni channel data.

         

        If PWH were not connected, how would it get this data? Also, how are the server health, Incident dashlet, PWH read / write dashlets showing data if PWH is not connected?

         

        In the front-end server log, I do see repeated error messages like this below.

         

        2017-03-28 14:24:10 WARNING [DatabaseCacheStoreManager] unable to obtain SmartAnalyticsEngineStatistics Suppressing this warning for another 60000 ms.
        2017-03-28 14:24:35 WARNING [LightweightMeasureProviderWrapper] Failed to get dynamic measures from repository: com.dynatrace.diagnostics.server.shared.chartprocessing.LightweightMeasureProviderWrapper a:160
        com.dynatrace.diagnostics.server.shared.exceptions.repository.NoConnectionException: The datasource was null: Is ok if dynaTrace Server is shutting down, repository is in shutdown process or repository is currently rebuilding.
        at com.dynatrace.diagnostics.repository.statement.DefaultStatementExecutor.a(SourceFile:75)
        at com.dynatrace.diagnostics.repository.statement.DefaultStatementExecutor.writeOnTransactionalConnection(SourceFile:92)
        at com.dynatrace.diagnostics.repository.util.DefaultMeasureKeyCache.getDynamicMeasuresForMeasure(SourceFile:943)
        at com.dynatrace.diagnostics.repository.AbstractRepositoryAccessor.getDynamicMeasuresForMeasure(SourceFile:929)
        at com.dynatrace.diagnostics.repository.shared.AbstractRepository.getDynamicMeasuresForMeasure(SourceFile:794)
        at com.dynatrace.diagnostics.server.shared.chartprocessing.LightweightMeasureProviderWrapper.a(SourceFile:154)
        at com.dynatrace.diagnostics.server.shared.chartprocessing.LightweightMeasureProviderWrapper.getDynamicMeasuresForMeasure(SourceFile:139)
        at com.dynatrace.diagnostics.server.shared.chartprocessing.DefaultChartProcessor.a(SourceFile:664)
        at com.dynatrace.diagnostics.server.shared.chartprocessing.DefaultChartProcessor.getChartResponse(SourceFile:238)
        at com.dynatrace.diagnostics.server.frontend.charting.FrontendChartSeriesProcessor.getChartResponse(SourceFile:94)
        at com.dynatrace.diagnostics.server.shared.chartprocessing.DelegatingChartProcessor.getChartResponse(SourceFile:98)
        at com.dynatrace.diagnostics.server.shared.chartprocessing.DelegatingChartProcessor.getChartResponse(SourceFile:129)
        at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.BaseChartDataProvider.doChartRequest(BaseChartDataProvider.java:239)
        at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.BaseChartDataProvider.get(BaseChartDataProvider.java:105)
        at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.CachingChartDataProvider.getChartData(CachingChartDataProvider.java:182)
        at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.CachingChartDataProvider.loadChartData(CachingChartDataProvider.java:154)
        at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.CachingChartDataProvider.access$100(CachingChartDataProvider.java:49)
        at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.CachingChartDataProvider$2$1.call(CachingChartDataProvider.java:143)
        at com.dynatrace.diagnostics.server.connector.charting.chartdataprovider.CachingChartDataProvider$2$1.call(CachingChartDataProvider.java:139)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at java.lang.Thread.run(Thread.java:745)

         

        Thanks,

        Abhaya

        1. Anonymous (login to see details)

          I had to add the below 2 parameters in dtfrontendserver.ini file. It fixed the issue!

          -Dcom.dynatrace.diagnostics.SQLSERVERUSENTLMV2=true
          -Dcom.dynatrace.diagnostics.SQLSERVERDOMAIN=xxxxx

          Thanks,

          Abhaya

           

  88. Anonymous (login to see details)

    Does anyone else have rendering issues with EasyTravel running in Windows 10?

    As with many things in life that don't go my way, the phrase "I blame Microsoft" works well here.  However, I wonder if there are some display tweaks I can make inside ET or in Windows 10 to make this work better.

    If anyone has ideas or has found a workaround, I would love to hear it.

    Thanks,

    dave

    1. Anonymous (login to see details)

      Hi Dave,

      I think that this is may be related to the screen resolution, not Windows10. I'm using easyTravel on Windows 10 and it looks ok (1920x1200 and 1920x1080).

      What is your screen resolution?

      We have similar issue in jira for QHD / WQHD (2560×1440).

      1. Anonymous (login to see details)

        Hi Rafal,

        I tried 1920x1200, 1920x1080 and the recommended setting of 2560x1440, but they all look basically the same.

        This is on a Dell Latitude E7470 laptop screen.

        Any other ideas?

        Thanks,

        dave

        1. Anonymous (login to see details)

          Hi Dave,

          After your comment I was able to reproduce it by changing text size in display settings.

          We will try to fix this.

          Thanks,

          Rafal Psciuk

    2. Anonymous (login to see details)

      Dave, have you tried using the easyTravel Configuration Web-UI?

      This is from a windows 10 vm.

      1. Anonymous (login to see details)

        Hi Jeffery,

        Thanks for the workaround.  I tend to forget about the Web UI...

        It does work fine and I can use this until the UI rendering issues get sorted out.

        dave

  89. Anonymous (login to see details)

    It is time to cut a new EasyTravel 6.5 license.  The current one is expired...

    1. Anonymous (login to see details)

      I've notified the team who normally cuts these temporary licenses. I always recommend to simply sign up for the Personal License -> http://bit.ly/dtpersonal. The personal license works perfectly for easyTravel - AND - it never expires if you run easyTravel on your local dev enviornment

      1. Anonymous (login to see details)

        I usually shy away from the Free Trial License because I worry about using up all of my visits.  I just converted to it and will see if I can figure out a way to reset my UEM visits when it runs out...

        1. Anonymous (login to see details)

          license file just got updated

          1. Anonymous (login to see details)

            It works, but the "lic" extension may confuse people.  I changed it to "key" and the file browser recognized it.  Otherwise, the file browser ignores it.

  90. Anonymous (login to see details)

    When on eservices I do not see the cloud demo environment. Is it ready already?

    1. Anonymous (login to see details)

      I'm not sure what you expect to see in eServices.   Can you clarify?