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Comments have been closed on this page. Please use AppMon & UEM Plugins forum for questions about this plugin.

Overview

This action plugin enables pushing dynaTrace Incident data to System Center Operations Manager 2007 - 2012

Name

SCOM Action Monitoring Plugin for dynaTrace

Plugin Version

1.2 (updated by Eric Lazar to now also Support SCOM 2012)

Compatible with

dynaTrace >= 5.x

Tested with:

System Center Operations Manager 2007 + 2012

Author

Andreas Grabner, Steve Caron, Eric Lazar

Download

dynaTrace_SCOMAlert_v1.2.zip (also works with SCOM 2012 - Thanks to Eric Lazar)
dynaTrace_SCOMAlert_v1.1.zip (works with SCOM 2007

License

dynaTrace BSD

Support

Community Supported

Screenshots

Imported SCOM Action Plugin


Plugin Properties


Incident Definition


SCOM Management Pack Import


dynaTrace Alert in SCOM

Install Description

1) Install the dynaTrace_ManagementPack.xml in SCOM. You can do this in the Administration Pane in the SCOM Management Operation Console
2) Make sure to have the windows service "OpsMgr SDK Service" running. Verify that by looking at the list of windows services.
3) Initialize dynaTrace SCOM Objects by executing dynaTrace.SCOM.exe with the /i parameter. Execute dynaTrace.SCOM.exe without any parameters to get a list of options that you have. /i allows you to install the needed SCOM objects on your SCOM 2007 server. dynaTrace.SCOM.exe is a .NET Console Application. It requires an installed .NET 2.0 Framework.
4) Import the Action Plugin into the dynaTrace Server (via Server Preferences). Click on the Plugins tab and import com.dynatrace.diagnostics.plugin.SCOMAction_1.0.0.jar. After you have imported it you can specify default values for the plugin properties.
5) Use the Plugin as Action for an Incident. Make sure to configure all required properties of the Plugin
 
Plugin-Properties

  • SCOMServer: name of the server that runs SCOM
  • Username: username to authenticate on SCOM in order to send events to SCOM
  • Domain: windows domain name for the user
  • Password: password for the user
  • CustomMessage: if specified - this message will be part of the alert description that is generated in SCOM
  • Plugin Installation Path: (optional). You can install dynaTrace.SCOM.exe, dynaTrace.SCOM.exe.config and the two microsoft dlls in any directory on the dynaTrace Server machine. If you do so you can specify the installation directory here. If this parameter is not specified the dynaTrace.SCOM.exe will be extracted from the dynaTrace SCOM Alert Plugin and stored in a temporary directory on the dynaTrace server
     
    What is part of the SCOM Alert?
    dynaTrace sends an event to SCOM containing the name of the Incident as Event name, the description of the incident and optionally the custom message as event description and the defined severity as event severity.
    The event data will then be converted into a SCOM Alert by the dynaTrace Management Pack.

Compatibility Matrix

 

Known Problems

The action plugin executes dynaTrace.SCOM.exe on the dynaTrace server. dynaTrace.SCOM.exe is a .NET Console Application. Therefore this Plugin only works on dynaTrace servers that run on windows with an installed version of the .NET 2.0 Framework.

Disclaimer

 

  1. Anonymous (login to see details)

    Hi

    Do we support SCOM 2013.

    Regards

    Nalin Agrawal

    1. Anonymous (login to see details)

      Based on the feedback on the forum it seems that this plugin is currently only supporting SCOM 2007: SCOM Plugin in SCOM 2012

  2. Anonymous (login to see details)

    A big governmental agency reported passwords are logged in clear text in the plugin's logs.
    Please fix this as it is a big security concern that might impact the perception of the overall tool by stakeholders.

  3. Anonymous (login to see details)

    Hi. Thanks for letting me know about the security concern. This is a community plugin I wrote a while back. The source code is available for anybody to update and improve it. If I get to it I can try to improve this. However - I also want to point out an alternative. you may want to use the Windows Event Log Action Plugin to send an alert to a windows event log which can then be picked up by SCOM. A nice workaround to solve this problem

    1. Anonymous (login to see details)

      Great minds think alike! (smile)

      Using the Windows Event Log Action plugin is actually the work-around we used here!

  4. Anonymous (login to see details)

    I am a total newbie to Dynatrace APM and don't know anything about Java. Excellent preconditions :-)
    But nevertheless we have to give the SCOM plugin a try. It will my first Dynatrace plugin ever, too, so I apologize in advance that I have some possibly silly beginner's questions.

    relating to Installation 2): the service "OpsMgr SDK Service" is supposed to run on the SCOM server, correct ?

    relating to Installation 3): where do I have to copy the four files to do the initialization ? SCOM server, dynatrace server or both ? Any requirements for the path where the files are copied ? If it has to be on the dynatrace server - is it the same location that has to be defined in the plugin properties later on ? Or has the initialization nothing to do with the later use of the dynatrace.SCOM.exe and the exe can be executed from anywhere ?

    relating to the Plugin-Properties and the Plugin Installation Path: it sounds that it is not needed to copy the four files to the dynatrace server at all because they seem to be included in the imported SCOM Alert Plugin. Is there any recommendation to install the files separately, or any benefit ?

    What about the security concern that was mentioned by Christopher Andre ? Are the passwords still logged in clear text or has it been solved ?

    And, last question - are there any customer experience presentations or dynatrace webcast that show examples of the usage of this Plugin ?

    1. Anonymous (login to see details)

      Hi Ralph

      Before you continue with that plugin I want to point out that this is an older plugin that hasnt been updated in a while. It should work for SCOM 2012 but in case you run on a newer version you might want to look for an alternative. Such as the earlier mentioned (in a previous comment) Windows Event Log Action Plugin which creates windows event logs which can be picked up by SCOM. I favor this integration as compared to the SCOM Plugin as it doesnt require the setup steps of this external dynatrace.scom.exe

      Andi