What to Expect
This plugin is useful for customers who have both Gomez and dynaTrace, and want to leverage their customized Gomez page and group ID's in dynaTrace.
Customers of the popular Compuware Gomez product can manually label their pages with page and group ID strings, and refer to those strings in their Gomez-produced reports. This dynaTrace Gomez Page ID plugin integrates these same strings into the dynaTrace UEM data, thus enabling a dynaTrace customer to refer to the strings in dynaTrace reports.
Supported dynaTrace Versions
dynaTrace 5.6.x, 6.0.x and later
Tested Browser Versions
To Enable The Plugin
The plugin is NOT installed with dynaTrace. It must be downloaded from the APM Community, HERE, then imported into dynaTrace.
By default, the plugin is not enabled. To enable the plugin, run the dynaTrace Client, and enable the "Gomez Page ID" checkbox in the "Manage Captured Content" section of the UEM Configuration of a System Profile.
The "gs" and "acctId" properties are already present in any Gomez-enabled page. The plugin does not use these properties.
In addition to the "pgId" and "grpId" properties, the customer may add "grpId1", "grpId2", "grpId3" and "grpId4". The plugin does not require any particular one of the properties -- If any or all are present, those properties are reported.
The strings are integrated into dynaTrace via the dT_['rs'] (a.k.a. "reportString") method. This method attaches a given key and string to the current action. Via this plugin, they appear on the load action. To avoid potential collisions with other keys, the key names are prefixed with "dtz" ...
|gomez property||dynaTrace key|
To verify that the plugin is working correctly, run the dynaTrace Client and view the User Action PurePaths for the web page. You should see the keys and strings in the load action for the page ...
- Verify that the page ID's appear in the dynaTrace User Action PurePaths. If they do appear, then this plugin is working correctly, and the page ID's are being stored in the dynaTrace data.
- In the "Manage Captured Content" section of the UEM Configuration of a System Profile, verify that the Gomez Page ID plugin is listed, along with the other plugins (e.g. Basic XHR, jQuery). If it is not listed, then the plugin needs to be imported into dynaTrace.
- Verify that the Gomez Page ID plugin is enabled in the "Manage Captured Content" section of the UEM Configuration of a System Profile. If it is not enabled, then enable it, and test again.
- Verify that the page ID's are present in Gomez reports. If they are not present, then follow the Gomez procedure(s) for fixing or establishing them. (Admittedly, this is using Gomez as a tool, to verify that the global variable is defined correctly. If Gomez doesn't see it, then it is not yet correct!)