This how-to is applicable when a support engineer asks you to enable or set a AppMon server debug option
Enable DEBUG mode in the AppMon client by hitting Ctrl+Shift+F9. Make sure that no modal dialogs are open. You should see the string "DEBUG" in the status bar like in this example:
Go to Server Settings -> Settings -> General -> Debug Options...:
Enter "Key" and "Value" as specified (Value is usually 'true') and hit the "Update" button.
Depending on the key, it may be necessary to restart the server.
Verify that the debug option is active by looking for additional log messages. If you have doubts that the debug option is active, check the dtserver.ini file: - If the debug option doesn't appear there, either add it manually or repeat the process outlined above. - If it is there but occurs after the -Xrs flag, please move it up so that it's in the section where all the other -D definitions are.