Server log is stating that there is a problem with communicating via SSL. Here is the log message:

INFO [JettyLogger] The Jetty web server reported a problem when communicating via SSL, probably a REST client or internet browser was connecting via HTTP instead of HTTPS. EXCEPTION , Exception:, Messasge: Remote host closed connection during handshake

A blank file is downloaded when this happens as well which may be a symptom as well.


The solution is to find the REST call and update the protocol.

Most likely the current call looks like this:


8021 is the default SSL port so yours may differ.

The actual call should reflect an SSL call:

Root Cause

The REST call was incorrectly configured with the wrong protocol.