Enterprise Synthetic Documentation

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Use the Enterprise Synthetic to measure the end-user experience of critical business applications. Detect performance and availability problems, quantify their impact, and accelerate their resolution.

With Enterprise Synthetic, you can:

  • Test from the end-user perspective at every stage of development and unify your application performance life cycle.

  • Monitor your site's availability and performance 24/7 - even during high traffic periods.

  • Objectively measure service level agreements (SLAs).

  • Accelerate application performance problem resolution and eliminate finger-pointing.

  • Determine the delivered and actual end-user response times.

  • Pinpoint application performance problems caused by inefficient application design.

  • Notify key personnel automatically when there are application service-level exceptions.

  • Create comprehensive application performance reports with real-time, baseline and trend statistics.

How Enterprise Synthetic Works

Enterprise Synthetic measures the availability and response times of critical business applications against established thresholds using geographically-dispersed Agent workstations also known as robots. To generate measurable data, Enterprise Synthetic Agents are programmed to simulate the way users interact with your applications and websites. In addition to measuring availability and response time, you can use Enterprise Synthetic to obtain the following types of data:

  • The health of client-side resources, such as RAM or disk space.

  • Network packet captures that show network conversations from an end-user perspective, such as:

    • Comparisons of components against a baseline measurement

    • NIC card conversations that occurred from an end-user perspective

    • Network errors that occurred during a business transaction

    • Gantt charts of network traffic

  • Screen captures that depict the state of the application when a business transaction is unavailable.

To assess and report on the impact of these performance factors, Enterprise Synthetic provides two distinct monitoring methods: Active Monitoring and Automated Checks. These monitoring methods are complementary and are often used in combination with each other and other Dynatrace solutions.

Active Monitoring

Gauge the response times for critical business applications against established thresholds. Use geographically-dispersed Agent workstations that replay scripted transactions which simulate the way users interact with your applications and websites. These workstations are installed with Enterprise Synthetic Agent software and the Agent Recorder, Enterprise Synthetic's default scripting component. The scripted transactions represent predictable users in a known environment performing measurements at scheduled intervals.

Automated Checks

Automated Checks, also known as autochecks, incorporate Agent technology to check the performance and availability of common enterprise applications and the various aspects of the infrastructure used by those applications. For example, autochecks monitor the response times of individual URLs, web services, DBMS queries, DNS, named ports, pings, FTP, and LDAP.

Centralized Control

Agents and Agent Managers use web services to communicate in your enterprise for stable and timely configuration and for monitoring and maintaining each Agent's health.

The benefits of centralized control include:

  • Direct communication between the Agents and their Agent Manager(s) so they know to whom they report, and are aware of each Agent's state

  • Directly applying configuration changes to all Agent Managers and Agents from a centralized location - the Enterprise Synthetic Console

  • Enhanced security

  • Automatic and on-demand health checks of Agents, that the Agent Manager initiates, which includes corrective action for Agent health problems.

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