Enterprise Synthetic Documentation

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Script health is closely tied to transaction health, and offers information on very specific conditions including, but not limited to:

  • Scripts that did not execute.

  • Scripts that executed but did not complete, and which transactions were affected.

  • Scripts that were unable to be invoked, for what reason, and which transactions were affected.

  • Scheduling problems with scripts, and which transactions this affects.

  • Agent health - unresponsive or "down" Agents during an interval when communication with the Agent is expected.

  • The status of the scripting tools.

The Script Health Report is available when a script error has occurred. Access this report on the Deployment View or the Health Monitoring content pane. For more information, see Viewing the Script Health Summary Report and Health Monitoring View. This report shows details about the script, including:

  • Time report was generated.

  • Name of the script and its associated tool.

  • Date and time the error occurred.

  • The number of errors that occurred.

  • Detailed description of each error, and a screen capture.

  • The Agents that are running the script.

Report Details

The report helps you determine the health of the script by showing the number of script errors that have occurred over a period of time. This reports is divided into the following sections:

  • Script section

  • Script Error Count section

  • Script Error History section

  • Agent section

Script

Generated

The date and time that the script was initially created.

Name

The name of the script as it appears in the Enterprise Synthetic Console.

Modified

The date and time that the script was last modified.

Tool

The scripting tool used to run the script.

Status

The current status of the script. Valid values are:

  • Good – Running without errors.

  • Critical – Errors have occurred since the last successful run.

  • Warning – Errors have occurred prior to the last successful run

Reset

If the script was reset, the date and time of reset.

Script Error Count

This section shows up to the last 10 errors.

Date

The date that the script error occurred.

Total

The total number of all errors that occurred on that date. Includes script errors, scripting tool errors, scheduling errors, and other errors.

Script

The total number of script errors that occurred.

ScriptTool

The total number of scripting tool errors that occurred.

Schedule

The total number of scheduling errors that occurred.

Other

The total number of all other errors that occurred.

Script Error History

This section shows up to the last 10 errors.

Date/Time

The date and time that the error occurred. Click this link to view the Script Error History for this particular error.

Type

The type of error that occurred. Valid values are:

  • Script

  • Schedule

  • Script Tool

  • Other

Description

A brief description of the script error.

ScreenShot

If a screenshot was captured, provides a link to the screenshot that was captured when the error occurred.

Agent

Name

The name of the Agent on which the script was running when the error occurred.

Machine

The machine name or IP address on which the Agent is installed.

Location

The Location of the Agent.

Status

The status of the Agent. Valid values are:

  • Normal – Running without errors.

  • Critical – Errors have occurred since the last successful run.

  • Warning – Errors have occurred prior to the last successful run

 

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