Enterprise Synthetic Documentation

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You can upgrade to Enterprise Synthetic 12.5 from 12.3, 12.3.3, 12.3.6, 12.4, or 12.4.5 release.

Releases prior to 12.3 cannot be upgraded directly to 12.5. If your current Enterprise Synthetic release is earlier than 12.3, you need to upgrade to 12.3 first to get to the current release.

When upgrading to Enterprise Synthetic Release 12.5, make sure maintain the order we recommend.

Use the following checklist to keep track of your progress.

Finished

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Steps

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Review the system requirements before starting the upgrade. For more information, see System Requirements.

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If you are upgrading from a release using SQL Server 2000 or 2003, you must first upgrade to a supported version of SQL Server.
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Review the upgrade recommendations. For more information, see Upgrade recommendations.

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Upgrade DC RUM. Note that the upgrade path for DC RUM 2017 differs. You can only upgrade to DC RUM 2017 from the 12.4 release. You will need DC RUM 2017 components (RUM Console and CAS) for your Enterprise Synthetic 12.5 installation.

For more information, see Upgrade.

unless you upgrade Micro Focus QALoad to Release 5.9 prior to upgradingCheckbox icon

Upgrade the Enterprise Synthetic Agent Manager to Release 12.5. For more information, see Upgrade to Enterprise Synthetic Release 12.5.

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Releases prior to 12.3 cannot be upgraded directly to 12.4 or 12.5. If your current Enterprise Synthetic release is earlier than 12.3, you need to upgrade to 12.3 first to get to the current release. For more information, see Upgrade to Enterprise Synthetic Release 12.3.

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You do not need to manually upgrade any remote Console.  A remote Console will auto-upgrade when you connect to the upgraded Manager.

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In release 12.4 and above, all the reporting and performance and availability alerting are in the CAS.
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Upgrade the Agents to Release 12.5. For more information, see Upgrade to Enterprise Synthetic Release 12.5.

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Manually upgrade the Agents that were not upgraded automatically. For more information, see Manually Upgrade an Agent.

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If you are upgrading Agent-initiated Agents with secure communication or with a custom port, re-register them with the Agent Manager after the upgrade is complete. For more information, see Update the Registration for Agent-Initiated Agents with Secure Communication After Upgrade.

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If you use the Enterprise Synthetic Scripting Framework, you must upgrade to the latest release of the Framework. For more information, see Upgrading the Framework.

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Verify that the upgrade was successful. For more information, see Verify the Success of the Upgrade/Migration.

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