Data Center RUM Documentation

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Roles define access for the product components integrated with the CSS (DC RUM, BSM, Enterprise Synthetic, and Dynatrace Enterprise Portal). A system administrator can assign users and user groups to roles. All new users, by default, are assigned to the “Guest” role.

There are seven default user roles with different levels of product access:

System Administrator

Has complete access to system functionality, including user management, LDAP and database configuration; and can create and view all reports and dashboards. A system administrator must install the product and set up a user authentication method. Only a system administrator can access the RUM Console to configure DC RUM monitoring. A system administrator is automatically added to the “System Administrator” user group on the CAS.

Note
titleNote:
CAS user groups cannot be configured in the CSS.

Reporting Administrator

Has access to all functionality needed to configure Dynatrace Enterprise Portal reporting. Can access the CSS to add local users and assign roles and user groups. Has the same CAS access as a “Reporting Power User,” with the additional privileges to use all DMI features. Has full access to BSM functionality.

Reporting Power User

On the CAS, this user can create, save, import, and export reports. Can assign users to Portal dashboards. In BSM, this user can set up adaptor connections and navigate the Service Model.

Synthetic Console User

Can log in to the Enterprise Synthetic Console and access all available Console features.

Packet Capture User

Has access to the packet data-mining tool on the CAS. Also has the same access as a “Reporting User”.

Reporting User

Can use the Data Mining Interface in CAS to create personal reports. Can use the Charting Portlet in the Portal to create personal reports. In BSM, can navigate in the client, but cannot change any component or feature.

Mobile Application User

Has access to assigned reports in the MobileAPM app. In the CAS, has the same access rights as a Guest.

Guest

On the CAS, this user can view reports assigned to this user. Has view access to the default Dynatrace Enterprise Portal Executive and Operations dashboards, but cannot make changes to any component or feature. Will have view access to custom dashboards and to any drill-down reports assigned to this user.

 

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Guest

Allows access to public data.

Reporting User

Allows access to report viewing functionality. Includes Guest access.

Packet Capture User

Allows access to the packet data-mining tool in the CAS.

Reporting Power User

Allows access to core report configuration and usage functionality. Includes Reporting User access.

Reporting Administrator

Allows access to everything needed to configure reporting. Includes Reporting Power User access.

Synthetic Console User

Allows access to Synthetic Monitoring Consoles.

Mobile Application User

Allows access to a specified set of reports via the mobile application.

System Administrator

Allows complete access to the entire suite. Includes all other roles.