Enterprise Synthetic Documentation

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Before You Begin

To upgrade or migrate Enterprise Synthetic components, you must be logged on with local administrator privileges.

You must perform manual upgrades from the installation .exe such as Enterprise_Synthetic_Agent_1205_SP5.exe.

Follow these directions to manually upgrade an existing Enterprise Synthetic Agent instead of using the automatic upgrade feature.

  1. Go to the Dynatrace Community at https://community.dynatrace.com/, and navigate to Download or just go to Downloads for Enterprise Synthetic 12.5.5.

  2. Click the link for the installation package.  Note, you will also need to first download and install OS Update 12.5 if you are not already at 12.5.x.

  3. When prompted to Open or Save, select Save.

    Save the installation package to a folder. Downloading the installation package may take several minutes.

  4. In the directory where you extracted the installation package, right-click Setup.exeEnterprise_Synthetic_Agent_1205_SP5.exe to Run as administrator

    The Extracting Files screen appears

    This may take several minutes

    The Synthetic Monitoring Agent dialogue appears.

  5. If you are prompted to restart the computer, click Yes.

  6. Verify that the Agent upgraded successfully. For more information, see Verify the Success of the Upgrade/Migration.

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Nav panel external links

https://community.dynatrace.com/