Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Panel
titleSolution
borderStylesolid

Renew the certificate on the server

  • Download the AppMon KeyTool here
  • The affected component(s) must have been started once, but for applying the fix, please stop the component.
  • Extract appmon-keytool.zip
  • Open Administrator cmd
  • Go into appmon-keytool\bin folder
  • Run the AppMon KeyTool like c:\appmon-keytool\bin>appmon-keytool.bat "C:\Program Files\Dynatrace\Dynatrace 6.5\server\conf" (Hint: The JRE running the AppMon KeyTool must have the same security policy as the JRE running the AppMon server. Most likely limited, otherwise a corresponding error message is logged)
  • Above steps are only required to be done on the server.


Sample console output:

No Format
Okt 29, 2018 3:58:09 PM com.dynatrace.diagnostics.keystore.security.SecurityProvider ensureBCProviderIsAvailable
INFO: Security provider 'BC' has been added successfully at pos 11
Okt 29, 2018 3:58:17 PM com.dynatrace.diagnostics.keystore.AppMonKeyTool main
INFO: Successfully added newly generated private key and certificates to ServerKeyStore
Okt 29, 2018 3:58:17 PM com.dynatrace.diagnostics.keystore.AppMonKeyTool main
INFO: Successfully added newly generated private key and certificates to FrontendServerKeyStore
Okt 29, 2018 3:58:17 PM com.dynatrace.diagnostics.keystore.AppMonKeyTool main
INFO: Successfully added newly generated private key and certificates to AnalysisServerKeyStore
Okt 29, 2018 3:58:17 PM com.dynatrace.diagnostics.keystore.AppMonKeyTool main
SEVERE: Failed to add newly generated private key and certificates to CollectorKeyStore: Keystore files do not exist.
Okt 29, 2018 3:58:17 PM com.dynatrace.diagnostics.keystore.AppMonKeyTool main
SEVERE: Failed to add newly generated private key and certificates to ClientKeyStore: Keystore files do not exist.

...