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There are multiple options available to solve the problem depending on the used AppMon version:

Renew the certificate on the server (6.5, 7.0, 7.1)

  1. Windows:
    • Download the AppMon KeyTool here.
    • The affected component(s) must have been started once, but for applying the fix, please stop the component.
    • Extract appmon-keytool.zip
    • Open Administrator cmd
    • Go into appmon-keytool\bin folder
    • Run the AppMon KeyTool like c:\appmon-keytool\bin>appmon-keytool.bat "C:\Program Files\Dynatrace\Dynatrace 6.5\server\conf" (Hint: The JRE running the AppMon KeyTool must have the same security policy as the JRE running the AppMon server. Most likely limited, otherwise a corresponding error message is logged)
    • Above steps are only required to be done on the server.
  2. Linux:
    • Download the AppMon KeyTool here.
    • The affected component(s) must have been started once, but for applying the fix, please stop the component.
    • Extract appmon-keytool.zip
    • Set the APP_HOME variable (pointing to appmon-keytool\bin)
    • Run the linux script from ./appmon-keytool /opt/dynatrace-7.1/server/conf
    • Above steps are only required to be done on the server.


Sample console output:

No Format
Okt 29, 2018 3:58:09 PM com.dynatrace.diagnostics.keystore.security.SecurityProvider ensureBCProviderIsAvailable
INFO: Security provider 'BC' has been added successfully at pos 11
Okt 29, 2018 3:58:17 PM com.dynatrace.diagnostics.keystore.AppMonKeyTool main
INFO: Successfully added newly generated private key and certificates to ServerKeyStore
Okt 29, 2018 3:58:17 PM com.dynatrace.diagnostics.keystore.AppMonKeyTool main
INFO: Successfully added newly generated private key and certificates to FrontendServerKeyStore
Okt 29, 2018 3:58:17 PM com.dynatrace.diagnostics.keystore.AppMonKeyTool main
INFO: Successfully added newly generated private key and certificates to AnalysisServerKeyStore
Okt 29, 2018 3:58:17 PM com.dynatrace.diagnostics.keystore.AppMonKeyTool main
SEVERE: Failed to add newly generated private key and certificates to CollectorKeyStore: Keystore files do not exist.
Okt 29, 2018 3:58:17 PM com.dynatrace.diagnostics.keystore.AppMonKeyTool main
SEVERE: Failed to add newly generated private key and certificates to ClientKeyStore: Keystore files do not exist.

Use updated installers (7.0, 7.1)

For AppMon 7.0 and 7.1, new "full install" and , "collector", "server" and "analysis server" packages have been published.

AppMonOld GA versionNew GA version
7.0 (2017 May)7.0.0.24697.0.0.2474
7.1 (2018 April)7.1.0.18037.1.0.1902

The new binaries are available at downloads.dynatrace.com.

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