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For other dynaTrace Enterprise Product Support (formerly Vantage) click here: http://go.compuware.com

The dynaTrace Support Team is always happy to help. To ensure a quick resolution follow these 3 steps

  1. Check the available online resources - your solution might already be documented
  2. When you file a ticket follow our Support Guidelines - it speeds up the process
  3. If your problem is urgent call us after you have created the ticket - find the contact details in the box on the right

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Contact Information

EMEA
Available Mon-Fri between 09:00 and 17:00 GMT +1 via telephone.
T: +49-2102-5512-345

US
Available Mon-Fri between 8am and 6pm EST via telephone.
T: +1 (781) 768-4900

Detailed information about our customer service levels can be found here: Customer Service Levels, or Alternatively here: Compuware APM Support Services Guide Dec 2013.pdf

World-wide numbers and more detailed information can be found at http://go.compuware.com

 
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