The APM Support Team is always happy to help. To ensure a quick resolution follow these 3 steps

  1. Check the available online resources - your solution might already be documented
  2. When you file a ticket follow our Support Guidelines - it speeds up the process
  3. If your problem is urgent call us after you have created the ticket - find the contact details in the box on the right

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Contact Information

Detailed information about our customer service levels can be found here: Customer Service Levels, or Alternatively here: Compuware APM Support Services Guide Dec 2013.pdf

World-wide numbers and more detailed information can be found at

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