Trace Route on Error (TRoE) is a part of the Screen Capture on Error (ScoE) product. TRoE runs whenever a test page fails without downloading any objects due to a network error.
Network errors that might occur include:
Server Response Missing Status Line (10001)
Network Reset (10052).
Socket Connection Reset (10054)
Connection Refused (10061)
Connection Timeout (11005)
Socket Receive Timeout (12000)
Unknown Connection error (19999)
The results of the TRoE are located on the last page of a SCoE.
To enable Screen Capture on Error information for a Backbone test, follow the below steps:
1. Login to the portal and click on the Admin tab.
2. Under "Gomez Synthetic Monitoring" click on "Advanced Analytics: Backbone Screen Capture on Error".
3. Move the desired test form the left screen over to the right and click "Submit".