Information:

Environment

Gomez Recorder

 

Symptoms

The recorder will not be able to access the site.

Solution

If a set of HTTP Authentication credentials are entered and the username contains "\", then these credentials will not be recognized as valid.

For Example: If the username is "test\gomez" this will not work.

Solution: To resolve the issue all you have to do is add an extra "\" to escape the original slash. e.g. "test\\gomez".

Root Cause

This happens because of the way the agent parses the HTTP credentials.

Icon

Error rendering macro 'kbsurvey' : null

  • No labels