The dynaTrace Support Team is always happy to help. Before you file a ticket please make sure to explore the online resources available in our documentation, knowledge base and walk throughs. Use the search box to find your topic of interest.
When you file a ticket it speeds up the process when we get all the information as described in Getting Support

dynaTrace Support contact information

Available Monday to Friday between 09:00 and 18:00 GMT +1 via telephone.
T: +43/732/908 208 - 14
F: +43/732/210 1000 08

Available Monday to Friday between 9am and 6pm EST via telephone.
T: +1 (781) 768-4900
F: +1 (781) 658-2648

Detailed information about our customer service levels can be found here: Customer Service Levels

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