Dynatrace Network Analyzer Documentation

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To perform this console installation procedure, you must be logged in as a user with administrative privileges.

Installations on computers that already have an older version of DNA or any Dynatrace product installed have a shorter installation procedure than computers that have never had a Dynatrace product installed. A full installation consists of installing:

  • Dynatrace Operating System Updates

  • DNA

  • SQL Server Express

  • Database

The installer automatically checks your computer for each of the above items. When an item is found, the installation step for that item is skipped.

  1. Temporarily disable antivirus software on the target machine.

    This is not necessary in all cases, but some antivirus software prevents DNA from installing.

  2. Download the installation package from the Dynatrace Community.

  3. Extract the installation package into a temporary directory.

  4. Double-click setup.exe in the installation package to open the installation browser.

  5. On the Additional Products tab, click the Dynatrace Network Analyzer Console link.

    The DNA installer starts.

    Note:

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    • To install DNA, you must have administrator privileges for the target machine.

    • If you receive a Windows security message concerning the installer, click Install or Run to continue with the installation.

    • If you receive an OS Update Error, the target machine may need new certificates. For more information, see Installing missing certificates for DNA installation.

  6. The Dynatrace operating system software is checked.

    If updates are required, the necessary updates are listed. Review them and, if you are satisfied with the listed updates, click Next to make those updates and continue.

  7. The installer program extracts the necessary files for DNA installation.

  8. On the Welcome page, click Next.

  9. On the License Agreement page, review the text of the license, select I accept the terms in the license agreement, and then click Next to accept the terms of the license and begin installing DNA.

  10. Your computer is checked to see whether you have access to an appropriate SQL Server instance.

    If you do not, select Yes when prompted and click Next to install SQL Server Express.

    If you select No, you must otherwise arrange for this DNA installation to have access to an appropriate SQL Server instance. The Utilities tab of the media browser has a link that you can use at a later time to install it.

  11. If you installed SQL Server Express in the previous step, you are now prompted to create a password for the sa database administration account.

    Type the new password twice, click Next, and wait while SQL Server is installed.

  12. If you are upgrading DNA and you are asked to migrate the database, click Skip if you don't want to migrate the database, or provide the SQL Server Instance, Database Name, User Name, and Password and then click Next to migrate to the database.

  13. On the Destination Folder page, review the default settings, change them if needed, and then click Next.

  14. On the Custom Setup page, select the Browser Data Collection, Documentation, Help, and Trace Trimmer features you want to install and then click Next.

    By default, all features are installed.

    Your computer is checked and you are warned if any system requirements are not met, but you are allowed to continue the installation. Click Back to discontinue the installation. Otherwise, click Next and continue responding to the requested information.

  15. On the Promiscuous Mode page, you are asked to choose the capture type: either promiscuous mode or non-promiscuous mode.

    Leave the default selection (Yes) to have DNA capture all traffic the NIC card can see. Click No to have DNA capture only traffic to or from the NIC card itself. Click Next.

  16. On the TCP Port Number page, provide the TCP port number for the DNA agent.

    Click Next if your network does not have strict firewall policies and the default port of 2408 is suitable for your use. If the 2408 default port is not suitable for your use, click Yes and type the port information requested.

  17. If this is a new installation, the Database Creation page appears; complete the database information and click Next.

    First select the database authorization method you want to use:

    • Windows Authentication: If you select this method, access to DNA database will be controlled by Windows user ID and password. The User name and Password fields on this page of the wizard will be hidden.

    • SQL Authentication: If you select this method, access to DNA database will be controlled by SQL user ID and password. Type the User name and Password information on this page of the wizard.

    You can install the database on a remote server by selecting a server from the SQL Server instance list, which displays all SQL server instances on your network. You can create the database on any of these instances if you have the valid user ID and password for them. (You created a password for the user name sa in Step 11.) You can also enter the name or IP address of any other SQL Server. If the database you want to create already exists on the machine you select, you receive a message indicating that the database already exists on the server. You do not need to have DNA installed on the remote server to have the database installed on the server. If you choose a remote SQL Server, a database will be created but sample data will not be installed. If you want to have sample data, you will have to do it after installation using the database backup and restore tools.

    Click Advanced if you want to change the install path, the database size, or the log size. DNA performance is adversely affected by use of a remote database. Each database can only be used by a single user at a time.

    Note:

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    • If this is an upgrade from an acceptable prior release, this window does not appear. The default settings install the default database on your Microsoft SQL Server unless you make changes. Accept the defaults by clicking Next, unless you have a reason to customize the settings.

    • If you skip this step, you will later have to create a DNA database (unless you have one from an earlier installation) and a Trace Trimmer database (required to use the Trace Trimmer trace filtering tool).

  18. If you created a local database in Step 17, the Sample Data page asks whether you want to install sample data.

    If you are new to DNA, you should select Yes to install the sample data. You can use the sample data to explore DNA without corrupting live data. Also, explanations in this documentation sometimes refer to examples from the sample database.

  19. On the Ready to Install the Program page, review your selections, and then click Install if they are correct.

    You can use the Back button to go back and change settings, and then use Next to return to this point.

  20. When the installation is finished, a Start ► Programs ► Dynatrace ► Dynatrace Network Analyzer menu is created on the target machine.

Before you use DNA:

  • If you have disabled antivirus software on the target machine for DNA installation, be sure to enable it again.

  • Reboot the machine.

  • Install a license.

  • Disable network task offload. (Before capturing data, you must disable network task offload on your DNA machine. )

  • Enable the Internet Explorer add-on from Dynatrace (Internet Explorer 9.0 and later, and only if you intend to use BDC). For more information, see Enabling add-on for Internet Explorer.