The dynaTrace Support Team is always happy to help. To ensure a quick resolution follow these 3 steps
- Check the available online resources - your solution might already be documented
- When you file a ticket follow our Support Guidelines - it speeds up the process
- If your problem is urgent call us after you have created the ticket - find the contact details in the box on the right
Contact dynaTrace Support
Available Mon-Fri between 09:00 and 17:00 GMT +1 via telephone.
Available Mon-Fri between 8am and 6pm EST via telephone.
T: +1 (781) 768-4900
Detailed information about our customer service levels can be found here: Customer Service Levels
World-wide numbers and more detailed information can be found at http://go.compuware.com