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Type: Enterprise

Old Article ID: 4377

Old Article Type: howto

(employees only)

  • See JLT-186662 for the integration story into the product.
  • Updated Aug., 1st 2017 due to new "skipEmptyPWHPasswordCheck" flag with JLT-189077

(end employees only)

AppMon: 7.0 and lower.

For higher versions, see the Performance Warehouse configuration dialog.

Ways to set the authentication credentials

There are two ways:
  • Provide the Windows user credentials in the AppMon settings
  • Via single sign on (SSO) automatically with the credentials of the user account under that the AppMon server services run.

Enable Windows Authentication for SQL Server

The following debug flags need to be added to the AppMon server:

com.dynatrace.diagnostics.SQLSERVERUSENTLMV2 = true
com.dynatrace.diagnostics.SQLSERVERDOMAIN = <domain>

as described in this KB article: Setting AppMon Server Debug Flags

Replace <domain> with your Windows domain name, eg. yourdomain.local or the shorter NETBIOS representation.


The user credentials for accessing the SQL Server can be different from the ones the AppMon server service is running.
Please be aware that a change of the credentials (password) for accessing the SQL Server would need an update of the credential setting in the AppMon server.

According to the JDBC driver documentation, this should also work with a AppMon server running in a non-Windows environment.

As of AppMon 6.2 also the Frontend Server process establishes a connection to the performance warehouse, so for both mentioned variants the options need to be added to dtserver.ini and dtfrontendserver.ini, which is automatically done if the properties are added as described in the above linked KB article.

Credentials in

After a restart of the dynaTrace Server service it should be possible to set the Windows Authentication credentials in the Performance Warehouse dialog and successfully connect.

Credentials via Single Sign On (SSO)

This is only possible if the AppMon server is running on Windows and at least on 6.5.20, 7.0.2 or newer.

The user SID of the AppMon server service and the one that has access to the SQL Server database needs to be exactly the same. If the database and the AppMon server service are running on different machines, this can only be accomplished by using an Active Directory.

Beside the two above mentioned debug flags/properties, additionally the following one needs to be added to allow empty credentials in the Performance Warehouse settings dialog:

com.dynatrace.diagnostics.repository.skipEmptyPWHPasswordCheck = true

To enable SSO, the by the AppMon server used JDBC driver needs an additional binary, which is available for free as a separate download from the project page of jTDS. Therefore download the latest distribution package and extract the native Windows binary called ntlmauth.dll, which is located in the platform directory which matches your configuration (likely \x64\SSO, since AppMon is only supported on x64 Windows). According to the jTDS single sign on documentation (README.SSO), the library needs to placed in a location that is set in the PATH environment setting. Successful testing was performed with using %WINDIR% (normally C:\Windows).

After a restart of the AppMon server service, the Performance Warehouse connection can also be established with empty credentials, if the setup is correct (AppMon server services are running with the user that is configured as DBO on the SQL server instance running the Performance Warehouse database).