Enter Case number reference for associated cases.

Case #


Type: APM as a Service

Old Article ID: 4875

Old Article Type: problem



Detail the contextual information specific to the issue; i.e. Product, Version, Agent, System, etc.


Describe the problem, from the user perspective

The 'Overall Rank' has duplicate rankings. Take the Feb 2013 data for an example:


Clearly list the Steps to resolve the issue


The performance ranking is calculated by the overall ranking of all three indices: average response time, average availability and average consistency. If two sites have the same calculated values for these indices, they will have the same ranking.