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Case #

Status:

Type: APM as a Service

Old Article ID: 4220

Old Article Type: documentation

 

Information:

Detail the contextual information specific to the issue; i.e. Product, Version, Agent, System, etc.

  • Dynatrace Recorder

 

Describe the problem, from the user perspective

I need to record a script against a website that has a self-signed certificate. How does the agent handle this situation?

Clearly list the Steps to resolve the issue

If a requested website is considered to be untrusted, the user will be prompted to add the certificate.

The Firefox Agent blocks the callback that results in this prompt appearing. The Agent then tracks the fact that the Untrusted Certificate error occurred, but allows the application to load normally and accept the certificate as if the user had clicked Continue in the browser prompt.