Enter Case number reference for associated cases.

Case #


Type: APM as a Service

Old Article ID: 1893

Old Article Type: howto



Detail the contextual information specific to the issue; i.e. Product, Version, Agent, System, etc.

  • Dynatrace Recorder


Describe the problem, from the user perspective

A script works in the Firefox Agent , but the Click action does not work in the IE Agent.

Clearly list the Steps to resolve the issue

Use DevTools or HTTPWatch to figure out which function is triggered after the Click action.

  • If it is a JQuery function, use a Custom action to add the code below to call the function explicitly.
  • If it is a JavaScript function, add the JavaScript function directly in the Custom action.