Detail the contextual information specific to the issue; i.e. Product, Version, Agent, System, etc.
Describe the problem, from the user perspective
Synthetic Classic testing appears in web analytics.
Clearly list the Steps to resolve the issue
Your web statistic program should allow you to filter Synthetic Classic tests by filtering out any requests with GomezAgent in the User Agent Header string.
Note: The user agent for Synthetic Classic tests can also be configured manually in the Windowds Recorder, and not all Mobile Device user agents contain GomezAgent in the header string. We recommend confirming that GomezAgent is contained in the header before filtering on it.
Mozilla/5.0 (Windows NT 6.3; WOW64; GomezAgent 3.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2526.111 Safari/537.36