Enter Case number reference for associated cases.

Case #

Status:

Type: APM as a Service

Old Article ID: 4913

Old Article Type: diagnostic

 

Information:

Detail the contextual information specific to the issue; i.e. Product, Version, Agent, System, etc.

  • Synthetic Mobile

 

Describe the problem, from the user perspective

 

A code of 99 is seen in mobile reports in the signal strength column (including Business Objects Reports).

 

Clearly list the Steps to resolve the issue

The system is working as designed.

 

Note the underlying reason for the problem

A code of 99 is entered into the database if there is no signal strength reported for a Mobile test. By design, baseline peer Mobile tests and some peers with modems don't have a signal strength. However, often the system is unable to register a signal strength for a regular Mobile test. When any of these situations occur, a code of 99 will be assigned by the Mobile peer. This code will be pushed back to the app server and saved in the database.