Enter Case number reference for associated cases.

Case #

Type: APM as a Service

Include any information that is for INTERNAL use only


Detail the contextual information specific to the issue; i.e. Product, Version, Agent, System, etc.

  • Dynatrace Portal
  • Screen Capture on Error (SCoE)


Describe the problem, from the user perspective

Does Screen Capture on Error have any limitations?

Clearly list the Steps to resolve the issue

  • SCoE is available for Backbone, Private Last Mile, and Mobile tests, but it is not available for Last Mile tests.
  • In the configuration for Backbone and Private Last Mile tests, you must select the Include Objects > All Page Objects setting on the Basic Settings tab before you enable SCoE.
  • Only 24 captures can be stored at one time for each test. 
  • Every SCoE has a storage limit size of 250MB.
  • SCoEs are only stored in the database for 4 days.

If you have any questions regarding the limitations of SCoE, please contact your Account Manager or CSM.