Detail the contextual information specific to the issue; i.e. Product, Version, Agent, System, etc.
Describe the problem, from the user perspective
When I reviewed a Benchmark result, I found there are Overall Rankings and Sub Rankings in the result. I would like to know how they are calculated.
Clearly list the Steps to resolve the issue
Sub Rankings are cumulative rankings based on the sum of response time, availability, and consistency rankings. The source of data for each sub rankings is: