Enter Case number reference for associated cases.

Case #

Type: APM as a Service

Include any information that is for INTERNAL use only


Detail the contextual information specific to the issue; i.e. Product, Version, Agent, System, etc.

  • Dynatrace Portal
  • Screen Capture on Error (SCoE)


Describe the problem, from the user perspective

I want to see the Screen Capture on Error results for a test. But I got a message: "You have exceeded your account limit for number of tests with Screen Capture on Error. Please turn it off to continue."

Clearly list the Steps to resolve the issue

The number of tests per account which can be configured to use Screen Capture on Error is limited. The message you received signifies that you have reached the maximum number of tests in your account that can have SCoE enabled. 

If you have any questions regarding the limitations of SCoE, please contact your Account Manager or CSM.