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Ticket #

Type: dynaTrace

Include any information that is for INTERNAL use only



Detail the contextual information specific to the issue; i.e. Product, Version, Agent, System, etc.

AppMon: 6.5


Describe the problem, from the user perspective

The AppMon zAgent Service does not start on windows after installation.

Clearly list the Steps to resolve the issue

Edit the dtzagentlauncher.ini file located in <DT_HOME>\agent\lib64\. Alter the line containing
"-exec=dtzagent" and append ".exe". This should result in "-exec=dtzagent.exe". Save the file and start the service.

See dtzagentlauncher.ini

Note the underlying reason for the problem