DC RUM release 2017 will no longer be supported after May 31, 2019

It is time to upgrade your DC RUM 2017 installation to maintain active product support. Support for version 2017 will be discontinued soon!

Starting with release 2018 DC RUM is now known as Dynatrace Network Application Monitoring (Dynatrace NAM).

What does "End of Support" mean?

When a product release reaches its end of support date:

What should I do next?  

You need to upgrade your existing DC RUM 2017 installation to NAM 2018 SP4 first. After that you may continue migration to NAM 2019 release, once it becomes available (planned GA date is end of May 2019). 

Start your migration planning with NAM upgrade guide now. It should help you compose migration plan.

Our Support will be happy to assist you before and during the migration process.
Simply open a migration ticket to give us heads up and submit your questions there.

Migration options in a nutshell

Migration to NAM 2018 release, service pack 4

Migration to NAM 2019 release

What happens if I continue using DC RUM 2017 beyond its EOS date ?

Staying with release 2017 after May 31, 2019 will still give you access to product downloads and NAM Q&A forum but there will be no further product technical support offered no any new product updates will be issued. Service pack 8 will be the last major version update made available for this DC RUM 2017 release.