The dynaTrace Support Team is always happy to help. Before you file a ticket please make sure to explore the online resources available in our documentation, knowledge base and walk throughs. Use the search box to find your topic of interest.
When you file a ticket it speeds up the process when we get all the information as described in Getting Support

Help me help myself


Access our Knowledge Base

Walk Throughs
Walk Through specific Use Cases

dynaTrace Forums Home
Discuss your questions with the community

Contact dynaTrace Support


File a new Ticket
Provide the data we need


Got a large file to upload?


Subscribe Newsletter, browser your licenses, ...

Support News

EMEA
Available Monday to Friday between 09:00 and 18:00 GMT +1 via telephone.
T: +43/732/908 208 - 14
F: +43/732/210 1000 08

US
Available Monday to Friday between 9am and 6pm EST via telephone.
T: +1 (781) 768-4900
F: +1 (781) 658-2648

Detailed information about our customer service levels can be found here: Customer Service Levels