The dynaTrace Support Team is always happy to help. Before you file a ticket please make sure to explore the available online resources.

When you file a ticket it speeds up the process when you provide all information we need as described in our Support Guidelines

Help me help myself

Access our Knowledge Base
Find answers by keywords

Walk Throughs
Learning by doing
Let us guide you through use cases

dynaTrace Forums Home
Discuss your questions
Leverage the dynaTrace Community

Contact dynaTrace Support

File a new Ticket
Follow our Support Guidelines

Got a large file to share?
We make the upload easy

Subscribe newsletter, browser your licenses, ...

Support News

Available Monday to Friday between 09:00 and 18:00 GMT +1 via telephone.
T: +43/732/908 208 - 14
F: +43/732/210 1000 08

Available Monday to Friday between 9am and 6pm EST via telephone.
T: +1 (781) 768-4900
F: +1 (781) 658-2648

Detailed information about our customer service levels can be found here: Customer Service Levels