2019-08-08 18:16:08 [Info] Command line: C:\Users\svc_contactcentre\Desktop\Dynatrace-OneAgent-Windows-1.173.295.exe 2019-08-08 18:16:08 [Info] Quiet: false 2019-08-08 18:16:08 [Info] Unpack only: false 2019-08-08 18:16:08 [Info] Unpack directory: "C:\Users\svc_contactcentre\Desktop" 2019-08-08 18:16:08 [Info] Arguments: 2019-08-08 18:16:08 [Info] Properties: 2019-08-08 18:16:08 [Info] Analyzing binary... 2019-08-08 18:16:08 [Info] Detected OneAgent installation 2019-08-08 18:16:08 [Info] Extracting files... 2019-08-08 18:16:08 [Info] "install.bat" extracted successfully to "C:\Users\svc_contactcentre\Desktop\install.bat" 2019-08-08 18:16:08 [Info] Doing LZMA decompression and extracting MSI package 2019-08-08 18:16:13 [Info] "Dynatrace-OneAgent-Windows-1.173.295.msi" extracted successfully to "C:\Users\svc_contactcentre\Desktop\Dynatrace-OneAgent-Windows-1.173.295.msi" 2019-08-08 18:16:13 [Info] Acquiring "C:\Users\svc_contactcentre\Desktop\Dynatrace-OneAgent-Windows-1.173.295.msi" file lock 2019-08-08 18:16:13 [Info] Preconfiguring batch file... 2019-08-08 18:16:13 [Info] Detected OneAgent parameters 2019-08-08 18:16:13 [Info] Setting MSI file name: Dynatrace-OneAgent-Windows-1.173.295.msi 2019-08-08 18:16:13 [Info] Setting arguments: /L*vx "C:\Users\SVC_CO~1\AppData\Local\Temp\installation_msiexec_20190808-181608.log" 2019-08-08 18:16:13 [Info] Setting properties: SERVER="https://jwc56276.live.dynatrace.com:443;https://DCWHVEDTAGAP01.HASILEX.GOV.MY:9999/communication;https://172.17.249.29:9999/communication" TENANT="jwc56276" TENANT_TOKEN="***" ACTIVATE_HOST_GROUP="1" 2019-08-08 18:16:13 [Info] Acquiring "C:\Users\svc_contactcentre\Desktop\install.bat" file lock 2019-08-08 18:16:13 [Info] Starting: cmd /C ""C:\Users\svc_contactcentre\Desktop\install.bat" " 2019-08-08 18:16:13 [Error] 'msiexec' is not recognized as an internal or external command, operable program or batch file. 2019-08-08 18:16:13 [Info] Successfully removed "C:\Users\svc_contactcentre\Desktop\install.bat" 2019-08-08 18:16:13 [Info] Successfully removed "C:\Users\svc_contactcentre\Desktop\Dynatrace-OneAgent-Windows-1.173.295.msi" 2019-08-08 18:16:13 [Error] Errors in process output 2019-08-08 18:16:13 [Info] Exit code: 9009 2019-08-08 18:16:13 [Info] MSI log not found in "C:\Users\SVC_CO~1\AppData\Local\Temp\installation_msiexec_20190808-181608.log", this is expected if custom MSI log path was specified. 2019-08-08 18:16:13 [Warning] Unable to move "C:\Users\SVC_CO~1\AppData\Local\Temp\dynatrace_extractor_20190808-181608.log" to "C:\ProgramData\dynatrace\oneagent\log\installer\dynatrace_extractor_20190808-181608.log", The system cannot find the path specified. 2019-08-08 18:18:15 [Info] Extractor finished https://answers.microsoft.com/en-us/windows/forum/all/windows-installer-problems/5848d21b-a29c-40f3-bc93-a793eff05c6e