topic Re: Davis AI: Your personal interactive troubleshooting assistant in AI

Davis AI: Your personal interactive troubleshooting assistant

echwallah — Wed, 31 May 2023 07:53:10 GMT

I am unable to see this Problem Analysis feature within our Monitored Environments.

Is it something that comes with some subscriptions? How do we enable and make use of the Interactive Problem Assistant

@DavisInteractiveProblemAssistant

@wolfgang_beer

Re: Davis AI: Your personal interactive troubleshooting assistant

wolfgang_beer — Wed, 31 May 2023 08:13:32 GMT

Dear @echwallah ,

The new interactive Davis troubleshooting assistant appears in all unified analysis based entity screens (e.g.: new host and service pages and K8S pages).

Best greetings,

Wolfgang

Re: Davis AI: Your personal interactive troubleshooting assistant

echwallah — Mon, 05 Jun 2023 07:24:31 GMT

Dear @wolfgang_beer please assist me on this as it seems there is something am not seeing.

I have keenly watched that video and the way I follow it once Davis detects a problem and you click on the problem, it should take you to the Interactive Mode.

I have logged into one of my environments and it still just goes to the classic view without this Interactive Mode.

Is there something am missing or does it require to be enabled or is it default to all environments that are both on trial or paid basis?

Please assist to access this feature.

Re: Davis AI: Your personal interactive troubleshooting assistant

wolfgang_beer — Mon, 05 Jun 2023 07:34:52 GMT

Which entity type you are navigating to? The new user-flow works only in the new page designs which are available for hosts, kubernetes and service pages.

E.g.: if you click on a PGI, the page will still show the old user flow.