MCP Server Challenge entry #4: Automation of the group creation in Dynatrace, using Dynatrace APIs

balarin — Thu, 23 Apr 2026 07:16:22 GMT

Metric	Old Process (Manual)	New Process (Automated)
Number of Steps	~50 click/type actions	1 script execution
Total Lead Time	~5 hours	~5–10 minutes
Wait Time	High (approvals, page loads)	Near zero (once the AD group is created).
Value-Added Time	~30% (actual config)	~95% (script execution)
Error Risk	High (manual entry)	Low (validated script)
Repeatability	Low	High (idempotent script)

Old process:
Follow the Dynatrace Group Creation checklist (50 steps) → Request an application role in Service Now → Manual AD group creation → Create a new management Zone → Create a new policy → Create a new SAML group → Bind group to Policy→ Assign roles → Validate → Document → Notify
(Multiple handoffs, approvals, and UI navigation)
New process:
Request an application role in Service Now → Run Dynatrace_Create_Group.ps1 → Script creates AD group, Dynatrace groups, management zones, policy, binds groups to policy, assigns roles and validates → Outputs log
(Single automated flow, no manual clicks)

topic MCP Server Challenge entry #4: Automation of the group creation in Dynatrace, using Dynatrace APIs in AI