topic Re: Using Dynatrace API in Dynatrace API

Using Dynatrace API

thierry_chea1 — Thu, 07 Dec 2017 17:52:09 GMT

Hello,

According to the documentation, I was trying to make a simple call to the Dynatrace API, but i got the following error :

{"error":{"code":404,"message":"failed to resolve tenant <epw504>"}}

Here was the curl I have made :

curl -L -H "Authorization: Api-Token tokenID" "https://myDomain.com/api/v1/problem/status"

Of course, I have previously generated a token id from the Dynatrace Managed web interface.

Is there a step I have missed ?

Regards,

Re: Using Dynatrace API

hayden_miedema — Thu, 07 Dec 2017 19:10:22 GMT

Hi Thierry,

This seems like an issue with the domain based on the error message. You have above that you are using "https://myDomain.com/api/v1/problem/status". This should follow the format: https://{id}.live.dynatrace.com

So your URL for the call should be https://epw504.live.dynatrace.com/api/v1/problem/status. Can you verify that it is following this standard?

Thanks,

Hayden

Re: Using Dynatrace API

wolfgang_beer — Fri, 08 Dec 2017 07:47:11 GMT

Is it a Dynatrace SaaS or Managed installation? For your own Managed installation you have to use a different URL scheme as it is described within that help page:

https://www.dynatrace.com/support/help/dynatrace-a...

Dynatrace Managed URL Prefix

https://owndomain/e/{id}/api/v1/

Re: Using Dynatrace API

thierry_chea1 — Fri, 08 Dec 2017 13:04:56 GMT

Hello,

Sorry, I didn't mentionned what type of Dynatrace I used, it is a Managed installation.

Where can I find the id ? Is it from the Interface at Home --> Settings --> Public Endpoints ?

Regards,

Re: Using Dynatrace API

wolfgang_beer — Fri, 08 Dec 2017 13:14:28 GMT

The environment id is the unique id part within the Webbrowser URL when you login into one of your environments. You find the id after the /e/ part within your web browser.

See help page here:

https://www.dynatrace.com/support/help/get-started/introduction/why-do-i-need-an-access-token-and-an-environment-id/

Re: Using Dynatrace API

steve_caron — Fri, 08 Dec 2017 21:19:25 GMT

Thierry, if you click on Environments, in the menu on the left, you will have your Environments listed. Click on the environment where your problem was reported (the one you want to export details using the API). Click on Go to Environment button. Once you are in your environment home dashboard, look at the URL box of your browser and you will have the formate described by Wolfgang, including the environment ID, ie https://owndomain/e/{environmentID}/

Re: Using Dynatrace API

thierry_chea1 — Mon, 11 Dec 2017 17:23:10 GMT

Thanks, I have followed your steps and have found the environmentID