topic Solution to Unauthorized error for Problem API V2 in Dynatrace API

Solution to Unauthorized error for Problem API V2

Peter_Youssef — Sun, 08 Jan 2023 17:21:47 GMT

Hi,

I've created a token to run Problem API V2 and got Error : Unauthorized how to get it resolved.

Thanks for advice and best practices to use API V2 perfectly.

Re: Solution to Unauthorized error for Problem API V2

Rapidez — Sun, 08 Jan 2023 19:34:17 GMT

Regarding to Dynatrace documentation you have to generate an access token, and use it setting "Api-Token" header with token value.

https://www.dynatrace.com/support/help/dynatrace-api/basics/dynatrace-api-authentication

Re: Solution to Unauthorized error for Problem API V2

Peter_Youssef — Mon, 09 Jan 2023 05:25:16 GMT

Thanks @Rapidez

I've already done these steps before posting my concern.

I'll delete current token and re-validate after creating a new token.

Re: Solution to Unauthorized error for Problem API V2

Mohamed_Hamdy — Fri, 24 Feb 2023 09:48:18 GMT

Hi Peter,

If the token is created with the right scope and you still got this message, try to make sure that you've added the token for authorization by clicking on the lock icon, if it was not set before.