topic Re: How to get entities only that have problems using API? in Dynatrace API

How to get entities only that have problems using API?

jamstelus — Mon, 20 Mar 2023 17:21:08 GMT

Does anyone know how to get a list of entities that have problems "only"?

What endpoint to be used with parameters? if it is possible please show me example,

Thanks

Re: How to get entities only that have problems using API?

michiel_otten — Mon, 20 Mar 2023 17:34:34 GMT

Do you mean the only entities that have open problems? If so: you could you the normal problem api. These APIs give information about impacted entities / root causes etcetera.

Using a small script you can easily get a result that provides exactly what you'll need.

https://www.dynatrace.com/support/help/dynatrace-api/environment-api/problems-v2/problems/get-problems-list

Kind regards,

Michiel

Re: How to get entities only that have problems using API?

McVitas — Tue, 19 Sep 2023 12:07:23 GMT

Hello. I am trying similar thing: I want to list all open problems but only with some fields. I want problem title and hostname. Unfortunately I can't get the hostname into the resulting JSON. I tried name, hostname, but it doesn't put it there and I get result completely without hostnames or with hostnames but also with many other information which I don't want. The best thing would be to be able to get a CSV format result, but I guess this is not possible?

Re: How to get entities only that have problems using API?

michiel_otten — Tue, 19 Sep 2023 15:48:39 GMT

Hi there,

So basically the API gives you a LOT of field. You can't reduce this according to the documentation:

A list of additional problem properties you can add to the response.

The following properties are available (all other properties are always included and you can't remove them from the response😞

evidenceDetails: The details of the root cause.
impactAnalysis: The impact analysis of the problem on other entities/users.
recentComments: A list of the most recent comments to the problem.

To add properties, specify them as a comma-separated list (for example, evidenceDetails,impactAnalysis).

Second part is the question about HOST. What do you want to know exactly? The root cause?
In the JSON response there will be something like this:

rootCauseEntity": {        "entityId": {          "id": "PROCESS_GROUP-511F9ECC59F68DD4",          "type": "PROCESS_GROUP"
        },
        "name": "Oracle Database"
      }

In case this is a HOST, you will have the host ID there. If you want to customize something to XML, you'll probably need to write a simple custom script.

by the way: adding field evidenceDetails can give you more infomation about the host.