topic Re: mean time to resolve - API - Problems V2 in Dynatrace API

Mean time to resolve API in Problems V2

bs43 — Mon, 15 Dec 2025 11:47:04 GMT

In problems V2 we get the start and end time of a problem so from that i am trying to get the time taken to resolve the problem and i got it but as unix sec ,
made few calculation in grafana

Now need to show whether and got as unixseconds now could not able to change it to min or hours, so is there any API i am missing out.

Re: mean time to resolve - API - Problems V2

mark_bley — Fri, 04 Apr 2025 16:12:43 GMT

no need for another API call, you already have the time in ms, just convert it to seconds, minutes or hours to your linking:

timestamp_s = timestamp_ms / 1000 timestamp_min = timestamp_ms / (1000 * 60) timestamp_h = timestamp_ms / (1000 * 60 * 60)

Re: mean time to resolve - API - Problems V2

bs43 — Mon, 07 Apr 2025 06:00:38 GMT

Hi @mark_bley , Yes converted as follows and, now it is good

v2/problems?problemSelector=managementZones("MZNAME")&pagesize=500

Thanks