topic Re: How to get data for user action duration metrics filter by page name and user type in Dynatrace API

How to get data for user action duration metrics filter by page name and user type

Ganeshmete77 — Tue, 07 Apr 2026 17:03:09 GMT

How do we get the user action duration metric data filter by page name and user type like below

I could see data in multidimensional analysis but not in the user session query or data explorer metric

I tried in user session query, data explorer there i don't see required filters.

Refer attached screenshot for more details

Please help me to get this data.

Re: How to get data for user action duration metrics filter by page name and user type

t_pawlak — Tue, 07 Apr 2026 21:12:56 GMT

Hi,

you mixing different data models:

Multidimensional analysis --> uses requests/Synthetic browser monitor data
User sessions query (USQL) --> works on RUM (real user monitoring) data

So, data visible in Multidimensional analysis won’t appear in USQL, especially for userType = SYNTHETIC
additionally, filtering on userevent.* in USQL works on session level, which can be misleading

The simplest and most accurate solution is to create a custom metric directly from Multidimensional analysis.

You already have there:

correct data source (Synthetic)
proper filters (page + user type)
correct aggregation (e.g. median)

Just use “Create metric” and then use it in Data Explorer or dashboards.

Re: How to get data for user action duration metrics filter by page name and user type

Ganeshmete77 — Wed, 08 Apr 2026 08:51:39 GMT

Could you please guide me how to create custom metrics for this?

Re: How to get data for user action duration metrics filter by page name and user type

t_pawlak — Wed, 08 Apr 2026 10:29:54 GMT

Sure,

the best approach here is to create a custom metric directly from Multidimensional analysis.

1. First, apply the correct filters in Multidimensional analysis
(e.g. page, user type, action type, etc.)
This is important, if the dataset is too broad, you won’t be able to create the metric.
2. Click “Create metric”
3. Go to Advanced options and:

define a proper metric name
configure dimension (e.g. page/request name)
limit top values (to control cardinality)

Additionally:

use Split by dimension if you want to keep breakdown (e.g. page name)
lower cardinality = better metric performance

Summary:
Multidimensional → filter → Create metric → Advanced options → done